What users are saying about
6 Ratings
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Score 6.7 out of 100
8 Ratings
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Score 5 out of 100

Likelihood to Recommend

AlertBot Website Monitoring

It is well suited for a business that wants simplistic web monitoring of their websites. It does a great job of alerting depending on how you fine-tune the timers.
Anonymous | TrustRadius Reviewer

Aurea CX Platform

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

AlertBot Website Monitoring
5.0
Aurea CX Platform
Remote monitoring
AlertBot Website Monitoring
5.9
Aurea CX Platform
Network device monitoring
AlertBot Website Monitoring
5.0
Aurea CX Platform
Multiple Server Monitoring
AlertBot Website Monitoring
5.0
Aurea CX Platform
Multi-device monitoring
AlertBot Website Monitoring
5.0
Aurea CX Platform
Automated alerts and notifications
AlertBot Website Monitoring
4.1
Aurea CX Platform

Management Tasks

AlertBot Website Monitoring
5.0
Aurea CX Platform
Patch Management
AlertBot Website Monitoring
5.0
Aurea CX Platform
Service configuration management
AlertBot Website Monitoring
5.0
Aurea CX Platform
Software and hardware inventory
AlertBot Website Monitoring
5.0
Aurea CX Platform
Policy-based automation
AlertBot Website Monitoring
5.0
Aurea CX Platform

Reporting

AlertBot Website Monitoring
4.8
Aurea CX Platform
Performance data reports
AlertBot Website Monitoring
4.1
Aurea CX Platform
Customizable reporting
AlertBot Website Monitoring
5.0
Aurea CX Platform
Data visualization
AlertBot Website Monitoring
5.0
Aurea CX Platform
Risk analysis
AlertBot Website Monitoring
5.0
Aurea CX Platform

Security

AlertBot Website Monitoring
5.0
Aurea CX Platform
Data backup and recovery
AlertBot Website Monitoring
5.0
Aurea CX Platform
Antivirus and malware management
AlertBot Website Monitoring
5.0
Aurea CX Platform
Adinistraor access control
AlertBot Website Monitoring
5.0
Aurea CX Platform

Reporting & Analytics

AlertBot Website Monitoring
Aurea CX Platform
5.3
Dashboards
AlertBot Website Monitoring
Aurea CX Platform
6.0
Standard reports
AlertBot Website Monitoring
Aurea CX Platform
6.0
Custom reports
AlertBot Website Monitoring
Aurea CX Platform
4.0

Process Engine

AlertBot Website Monitoring
Aurea CX Platform
5.8
Process designer
AlertBot Website Monitoring
Aurea CX Platform
6.0
Process simulation
AlertBot Website Monitoring
Aurea CX Platform
7.0
Business rules engine
AlertBot Website Monitoring
Aurea CX Platform
5.0
SOA support
AlertBot Website Monitoring
Aurea CX Platform
5.0
Process player
AlertBot Website Monitoring
Aurea CX Platform
7.0
Model execution
AlertBot Website Monitoring
Aurea CX Platform
5.0

Collaboration

AlertBot Website Monitoring
Aurea CX Platform
4.0
Social collaboration tools
AlertBot Website Monitoring
Aurea CX Platform
4.0

Content Management Capabilties

AlertBot Website Monitoring
Aurea CX Platform
4.0
Content management
AlertBot Website Monitoring
Aurea CX Platform
4.0

Pros

AlertBot Website Monitoring

  • Domain monitoring.
  • Page checking.
  • Monitor different parts.
  • SSL monitoring.
Jason Myers | TrustRadius Reviewer

Aurea CX Platform

  • Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
  • User-friendly UI
  • Relatively painless implementation
Anonymous | TrustRadius Reviewer

Cons

AlertBot Website Monitoring

  • Give more granular logs.
  • Easier web GUI that's more user intuitive.
Anonymous | TrustRadius Reviewer

Aurea CX Platform

  • Standard edition is significantly lighter touch than the (pricier) Enterprise version
  • There are similar solutions on the market that are competitively prices and offer positive user experience
  • Data migration can be tricky at times
Anonymous | TrustRadius Reviewer

Support Rating

AlertBot Website Monitoring

AlertBot Website Monitoring 6.0
Based on 1 answer
Descent product just doesn't have many advanced features that I know of.
Anonymous | TrustRadius Reviewer

Aurea CX Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

AlertBot Website Monitoring

As I have reviewed previously. It offers more positive and friendly stuff when it comes to its application. It doesn't redirect visitors elsewhere and also gives updates when the website is being tampered or hacked. Even though there is a delay on updates but the good thing is, it suggest solutions to every incident.
Jason Myers | TrustRadius Reviewer

Aurea CX Platform

No answers on this topic

Return on Investment

AlertBot Website Monitoring

  • It needs a large capital.
  • ROI is good.
  • Fast ROI.
Jason Myers | TrustRadius Reviewer

Aurea CX Platform

  • As our customers vary in size and maturity, the ROI ranges accordingly.
  • For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
  • For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AlertBot Website Monitoring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

AlertBot Website Monitoring Editions & Modules

Edition
Website Monitoring$17.951
Web Transaction Monitoring$99.951
Mobile Monitoring$29.951
  1. Per Month [Unlimited Users]
Additional Pricing Details

Aurea CX Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Aurea CX Platform Editions & Modules

Edition
License$200,0001
  1. Per Year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AlertBot Website Monitoring
6.3
Aurea CX Platform
5.0

Support Rating

AlertBot Website Monitoring
6.0
Aurea CX Platform

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