Alexandria POS vs. Zii POS

For any school district I would highly recommend it.

Incentivized

Zii POS will be suited to a quick takeaway coffee shop or something small but not well suited for anything that needs a proper POS system, like a restaurant. In my experience, user experience is bad; contracts are a rip-off and designed to get you to give them all your money upfront. In my opinion, printouts are really hard to read as well, so more likely for mistakes.

Incentivized

• Cloud hosting. Only has gone down once and was back up in a matter of hours. Updates are applied automatically.
• Easy to use from the librarian side. Little help or training is needed.
• Support is very helpful and approachable when issues arrive.

Incentivized

• Better features than competitors
• Mini Pc allows constant connection so printers won't drop out

Incentivized

• Cost is pretty high.
• Some settings are difficult to locate, had to call tech support to find them.

Incentivized

• In my opinion, terrible user experience in the app
• In my opinion, hopeless technical support
• In my opinion, confusing and over complicated back end menu design
• In my experience, pushy and rip off contracts
• In my experience, print outs are really bad and hard to read for chef's
• In my experience, upfront payment for contracts.

Incentivized

• Cloud hosting has enabled an offsite backup of our library inventory.

Incentivized