What users are saying about
58 Ratings
58 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Alfresco ECM

If you have regulatory or business needs that require saving email into Alfresco and you are using Outlook for Mac, you may need to perform significant customization to make it work. Additionally, if you will have users that will be members to a large numbers of sites over time, you need to thoroughly explore what functionality will be degraded or lost and how to mitigate the impact. Other than these two scenarios, I cannot think of any scenarios where Alfresco would not be well suited to an organization's needs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

Alfresco ECM
8.0
Content capture & imaging
Alfresco ECM
8.6
File sync, storage & archiving
Alfresco ECM
9.0
Document management
Alfresco ECM
9.0
Records management
Alfresco ECM
8.5
Content search & retrieval
Alfresco ECM
8.5
Enterprise content collaboration
Alfresco ECM
9.0
Content publishing & creation
Alfresco ECM
6.0
Security, risk management & information governance
Alfresco ECM
8.1
Contract lifecycle management
Alfresco ECM
6.0
Automated workflows
Alfresco ECM
8.6
Artificial intelligence
Alfresco ECM
8.0
Mobile support
Alfresco ECM
6.4
Integration
Alfresco ECM
8.5

Pros

Alfresco ECM

  • Integration with other applications, namely Drupal and Moodle, was simple and works beautifully.
  • The UI is intuitive, clean, and friendly. Users have required little training for basic functionality.
  • We have been pleased with the overall system performance of Alfresco Enterprise Content Management.
Julie Henn | TrustRadius Reviewer

Cons

Alfresco ECM

  • Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
  • Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
  • Integration with multiple silos for content.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Alfresco ECM

Alfresco ECM 9.0
Based on 9 answers
As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.
Anonymous | TrustRadius Reviewer

Support

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Great support depends on SI chosen
Anonymous | TrustRadius Reviewer

Implementation

Alfresco ECM

Alfresco ECM 9.0
Based on 1 answer
Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alfresco ECM

All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.
Anonymous | TrustRadius Reviewer

Return on Investment

Alfresco ECM

  • Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
  • No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
  • Ability to secure documents and provide access to only those who should be allowed to see that content
Jeff Neeve | TrustRadius Reviewer

Pricing Details

Alfresco ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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