What users are saying about
1 Rating
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Score 9 out of 100
Top Rated
47 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Alibaba Mail

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.
Anonymous | TrustRadius Reviewer

Barracuda Email Security Gateway

The Barracuda Email Security Gateway is a robust and feature rich platform, does the job it's supposed to do and integrates into existing networks easily. It is not cheap, but valuable performance never is. It is one of the truly "set it and forget it" appliances in my tool set.
Mike Maner | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Alibaba Mail
8.7
Barracuda Email Security Gateway
8.0
Anti-malware
Alibaba Mail
9.0
Barracuda Email Security Gateway
8.3
Cusomizability
Alibaba Mail
9.0
Barracuda Email Security Gateway
6.7
Data Loss Protection
Alibaba Mail
9.0
Barracuda Email Security Gateway
7.9
Threat Detection
Alibaba Mail
9.0
Barracuda Email Security Gateway
8.3
Sandboxing
Alibaba Mail
9.0
Barracuda Email Security Gateway
8.2
End-to-End Encryption
Alibaba Mail
8.0
Barracuda Email Security Gateway
8.7
Management Tools
Alibaba Mail
8.0
Barracuda Email Security Gateway
8.2

Pros

Alibaba Mail

  • Email management
  • Secure system
  • Built-in features
  • Easy integration
Anonymous | TrustRadius Reviewer

Barracuda Email Security Gateway

  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
Bear Golightly | TrustRadius Reviewer

Cons

Alibaba Mail

  • UI could be better
  • Integration
  • Mobile support
  • In-app support
Anonymous | TrustRadius Reviewer

Barracuda Email Security Gateway

  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
Anonymous | TrustRadius Reviewer

Usability

Alibaba Mail

No score
No answers yet
No answers on this topic

Barracuda Email Security Gateway

Barracuda Email Security Gateway 8.0
Based on 1 answer
The WebUI leaves a bit to be desired, it is utilitarian in nature. Operationally it just works. Install. Setup, wall away knowing your protected.
Mike Maner | TrustRadius Reviewer

Reliability and Availability

Alibaba Mail

No score
No answers yet
No answers on this topic

Barracuda Email Security Gateway

Barracuda Email Security Gateway 10.0
Based on 1 answer
Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
Mike Maner | TrustRadius Reviewer

Performance

Alibaba Mail

No score
No answers yet
No answers on this topic

Barracuda Email Security Gateway

Barracuda Email Security Gateway 6.0
Based on 1 answer
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
Mike Maner | TrustRadius Reviewer

Support Rating

Alibaba Mail

No score
No answers yet
No answers on this topic

Barracuda Email Security Gateway

Barracuda Email Security Gateway 8.9
Based on 7 answers
Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Alibaba Mail

Not applicable, as we went for Alibaba Mail on recommendations.
Anonymous | TrustRadius Reviewer

Barracuda Email Security Gateway

Through this application, I can keep my computer and system safe during its time of use and it is very helpful when detecting any threat as it has done in my system since its installation, I no longer have any problem due to the damage to my software since Barracuda protects my computer without any problem. In addition to everything with its functionalities, our company has been able to benefit successfully since our teams are in their most optimal operation, giving them better benefit and long duration and not worrying about any type of hacking, thanks to Barracuda we can be calm whenever we navigate in the network without being infected by malware.
Anonymous | TrustRadius Reviewer

Return on Investment

Alibaba Mail

  • Secure system
  • Reduced cost as other ESPs were costlier
  • Enhanced productivity
  • Saves time
Anonymous | TrustRadius Reviewer

Barracuda Email Security Gateway

  • Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
  • DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.
Rick Sherman | TrustRadius Reviewer

Pricing Details

Alibaba Mail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda Email Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Alibaba Mail
9.0
Barracuda Email Security Gateway
8.0

Usability

Alibaba Mail
Barracuda Email Security Gateway
8.0

Reliability and Availability

Alibaba Mail
Barracuda Email Security Gateway
10.0

Performance

Alibaba Mail
Barracuda Email Security Gateway
6.0

Support Rating

Alibaba Mail
Barracuda Email Security Gateway
8.9

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