Alibaba Mail vs. Tessian Cloud Email Security Platform

Alibaba Mail is well suited for email management and is very well suited for us. It has many good features that are important, like being secure, and tools like the integrated calendar, which is useful for seeing schedules, availability, and scheduling meetings or events accordingly. Another quite important thing is that it offers a collaborative software solution.

Incentivized

While we saw some benefit from Tessian early on, it quickly became apparent that it was unnecessary. This was exacerbated by issues the program caused our Outlook clients, who felt we did not get the attention and assistance required to continue using Tessian in our environment.

• Email management
• Secure system
• Built-in features
• Easy integration

Incentivized

• simplicity
• plug-and-play
• low-hassle

Incentivized

• UI could be better
• Integration
• Mobile support
• In-app support

Incentivized

• The Outlook Add-In broke several systems during use.
• There are many changes to the account reps and engineers assigned to us. As a result, we lost touch with Tessian.
• Lack of knowledge and help from Support during times when the Add-In was disrupting users.

It is fairly easy to deploy and utilize. However, the issues caused by the program were difficult to fix, and over time, it simply became easier to remove the program than continue to troubleshoot it.

Not applicable, as we went for Alibaba Mail on recommendations.

Incentivized

• Secure system
• Reduced cost as other ESPs were costlier
• Enhanced productivity
• Saves time

Incentivized