OSS/BSS (Operations Support/Business Support) Systems
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(1-25 of 52)
Nexus® provides the necessary network integrations with a suite of built-in applications and automated workflows so neo telcos and MVNOs can go to market more quickly and cost-effectively, operate with agility and offering excellent customer experience. The platform offers wholesale…
Evergent, headquartered in Sunnyvale, offers cloud-based OSS, revenue management, and subscriber management software solutions, using a modular approach to present solutions for telecoms.
Challenge
NetworkAccess, from Lepton Software headquartered in Gurgaon, creates a Digital Twin used to plan, design, rollout, and manage a Fibre Network. A cloud-based platform, NetworkAccess enables users to manage planning, feasibility, inventory, and reporting.
The iSpark Group, Inc., was founded in November 1994 as FastLane Communications, and changed its name after selling the Internet service provider portion of the business to FirstWorld Communications, Inc. The sale of the ISP division allowed iSpark to focus attention on BillMax software…
“SRM Easy Help” is SAP certified add-on for SAP SRM providing circa 70 new features on top of standard SAP SRM to enhance productivity and to reduce support costs. Add-on is certified by SAP and can support both on-prem…
An Operations Support System (OSS) for management of network operations. Alepo’s OSS Soluti…
Tridens Monetization is designed to enable service providers to quickly launch digital subscription and usage-based services that differentiate against competitors, develop recurring revenues, and deepen customer relationships. Moreover, Tridens Monetization enables automation of…
Splynx is a ISP billing and management software created for Internet service providers and network administrators. The software features customer billing, payment processing, network configuration, monitoring of equipment, hotspot billing, and client portals.
Splynx is tailored for small and medium-sized ISPs with at least 100 or 1000 active subscribers. Internet providers can integrate the system into their IT and Network infrastructures to help them to improve network management, system configuration, billing, CRM, or radius server m…
6D Technologies is a technology-driven organization that delivers solutions for telecom, fintech, and enterprises. The company states they follow the vision of delivering smart ideas for a transformational experience with the advantage of future-driven technologies like IoT, AI/ML…
Since 1984, Advantage 360 has provided billing, customer care and POS software to nearly 200 customers world-wide. OSS360 is the company's OSS system for telecoms.
The OSS/BSS business solution, Omnia360, from CHR Solutions headquartered in Houston aims to transcend traditional billing platforms with a robust solution that is fully scalable and flexible. The open platform providesa telecom billing solution that integrates with the solutions…
Azotel, headquartered in Cork, develops integrated Core Network and OSS solutions (Operational Support Systems including subscriber management and operations automation). The company aims to equip Operators with the technology and management services required to build out commercially…
Mavenir’s Digital Enablement architecture with flexible AI rule engine and catalog driven design allows service providers to become innovative and relevant in their customer’s journey.
Plintron’s multi country MVNE – Telecom SaaS platform is presented as a world-class high performance adaptive and responsive end to end solution and has launched 175 MVNOs across 40+ MNOs in 31+ countries in 6 continents. It is a cloud-based solution to simplify operations, supports…
The Pareteum platform is for Mobile Network Operators (MNO), Mobile Virtual Network Operators (MVNO), Mobile Virtual Network Enablers (MVNE), Mobile Virtual Network Aggregators (MVNA), and enterprises and organizations, used to address service wholesale and enterprise application-…
Effortel Mobile Suite (EMS) is a BSS platform that digitalizes operations used to manage products and promotions, and create offerings on-the-fly. EMS can be deployed on cloud or on-premises.
Tonkean uses AI to autonomously coordinate, execute and manage your business workflows, across data and people, so nothing falls through the cracks. The company's platform automatically connects to the interfaces users already use such as forms, email, chat, or other tools, based…
Powercode, headquartered in Wisconsin, provides tools to simplify billing, support and network control in one platform. Powercode is its own customer, and uses the platform to control its own ISP so they have the expertise to know what ISPs need and a real world test bed for all…
Capgemini’s Convergent BSS solution is a pre-configured and pre-integrated Order to Cash solution based on Oracle’s Converged Charging and Policy Management (CCP). It comes with a repository of assets and accelerators that can help in reducing the implementation time as well as lower…
Prodapt headquartered in Irvington offers operations support systems (OSS) to telecoms.
Learn More About OSS/BSS (Operations Support/Business Support) Systems
What are OSS/BSS Systems?
Operational support systems (OSS) are used by telecommunications (telco) providers to monitor, control, analyze, and provide the technical support for interface functionality. Business support systems (BSS) help run a provider's business operations, assuring customer satisfaction and revenues gain.
Together, OSS and BSS communicate to support customer-facing activities and various end-to-end telecommunication services. Both possess their own specific data and service responsibilities to assure providers meet network fulfillment requirements.
Telco companies use OSS/BSS to:
Optimize network interface
Fine-tune network services for a defined a geographical area
Maintain the mobile and fixed infrastructure of the network
Administer provider services to network customers
Buyers should check any existing software or services for suite-style offerings that already include OSS/BSS capabilities. Products in the following categories can be cross-referenced for similar products:
OSS/BSS Systems Features
OSS/BSS features are typically used by network architects and engineers to monitor, maintain, manage, and optimize network systems. OSS and BSS work in tandem. An OSS shares customer orders, network faults, and service assurance data; and a BSS processes that data to meet fulfillment requirements.
Standard features in OSS are:
Network configuration & provisioning
Fault management
Overlay networking (SDN overlay)
Post/Pre-Paid systems
Service Request management
Standard features in BSS are:
Service provisioning
Revenue management (billing)
Delivery of services administration
OSS/BSS Systems Comparison
When comparing OSS/BSS products, consider the system’s capacity to launch quick and cost-efficient services that keep up with optimization demands. Telco companies provide phone and internet services to a defined geographic range that may be developed over time. To provide consistent and quality service, network engineers and architects must plan, build, and continuously optimize their network interface and infrastructure.
The ease of use and integration capabilities of existing products should also be considered when evaluating OSS/BSS products. Fragmentation is avoided and the quality of the network is improved when OSS and BSS communicate efficiently. Other notable factors include deployment options, support systems, or training opportunities.
Pricing Information
OSS/BSS systems rely on a client-centric model. They must differentiate service strategies to assure agile deployment of new services, so price ranges depend on a network's needs.
Standard OSS/BSS features are accessible on open source or cloud-based solutions, starting at $2-$10 per month. More complex OSS/BSS systems with revenue tracking and network monitoring features require contacting vendors for quotes.
Larger operators with global networks or civic responsibilities may cost thousands to millions of dollars for a single licensing fee with an annual subscription.
The following price ranges are approximate estimates:
Tier 1 (global) operators: $20MM+
Tier 2/3 (regional or IP transit) operators: $1MM - $10MM
Utilities (civic areas): $500k - $10MM
Large enterprise: $500k – 5MM
Medium enterprise: $100k – 2MM
Small enterprise: $1300 - $10k+
Cloud-based operations: $0 - $10+
Related Categories
Frequently Asked Questions
What do OSS/BSS systems do?
What are the benefits of using OSS/BSS systems?
What are the best OSS/BSS products?
The best OSS/BSS products on the market are: