What users are saying about
3 Ratings
This review does not include a rating.
3 Ratings
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Score 9.2 out of 101
This review does not include a rating.

Likelihood to Recommend

Amity

  • For success teams that are siloed, with a large stack to manage; it works amazingly
  • Or small teams
  • For Teams that may have a lot of revenue targets, it's hard
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Dataminr

No answers on this topic

Feature Rating Comparison

Security

Amity
8.0
Dataminr
Role-based user permissions
Amity
8.0
Dataminr

Platform & Infrastructure

Amity
9.5
Dataminr
API
Amity
10.0
Dataminr
Integration with Salesforce.com
Amity
9.0
Dataminr

Customer Data Extraction / Integration

Amity
9.0
Dataminr
Product usage
Amity
9.0
Dataminr
Help desk / support tickets
Amity
9.0
Dataminr

Customer Success Management

Amity
9.0
Dataminr
Customer profiles
Amity
10.0
Dataminr
Automated workflow
Amity
9.0
Dataminr
Internal collaboration
Amity
8.0
Dataminr
Customer health scoring
Amity
10.0
Dataminr
Customer segmentation
Amity
8.0
Dataminr

CSM Reporting & Analytics

Amity
8.0
Dataminr
Customer health trends
Amity
6.0
Dataminr
Engagement analytics
Amity
9.0
Dataminr
Revenue forecasting
Amity
7.0
Dataminr
Dashboards
Amity
10.0
Dataminr

Pros

Amity

  • Service
  • Data mapping
  • Displays data
Janielle Loken profile photo

Dataminr

No answers on this topic

Cons

Amity

  • Some times it's too much customization
  • Better ways to take care of upsells
Janielle Loken profile photo

Dataminr

No answers on this topic

Alternatives Considered

Amity

Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.
Janielle Loken profile photo

Dataminr

No answers on this topic

Return on Investment

Amity

  • Faster churn indicators
Janielle Loken profile photo

Dataminr

No answers on this topic

Pricing Details

Amity

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Dataminr

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

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