Apica Synthetic vs. Splunk Application Performance Monitoring (APM)

As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.

Incentivized

Good for below cases 1. There is a front end and need to correlate data with front end data 2. multiple microservices and need to check the health of each system 3. correlate data from various sources 4. Application performance is a key to be captured 5. application performance is a key metric.

Incentivized

• Auto alerts trigger if any issue is identified
• Graphical representation of the health of applications
• Good product support from the team

Incentivized

• Detect and Troubleshoot, which allows team to eliminate errors.
• Dashboard creates a one stop location for environment health
• Provides visibility, access to logs and user data real time.

Incentivized

• It's very clunky. Infrastructure is large and very difficult to upgrade.
• SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
• Update: they now offer federated logins
• It filled a gap in monitoring for us, but we're looking to move on.

Incentivized

• I wish Splunk Application Performance Monitoring could integrate with packet capture and analysis tools and provide the integrated analysis results on each tier of the application

Incentivized

We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.

Incentivized

As per my experience while using it. Thanks!

Splunk is a great tool for log mining. It is less time-consuming and easy to use. It provides high security, it has customisable dashboards. Furthermore, it acts as a search head, and it gives real-time status. It has the ability to collect data from any source and multiple sources, and it can correlate them.

Incentivized

Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.

Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.

We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.

Incentivized

It is good that the correlation analysis and the cause of the failure can be analyzed more extensively through the collection of many data. It is good because it provides a user interface (usability) well and can be used conveniently.
It is good because it can utilize anomaly detection through various AI-based ML models.

Incentivized

• My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
• Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.

Incentivized

• It gave us more quicker alerts in a organize way to distribute to specific audience.
• Helped us to improve our uptime by getting pro-active alerts via emails
• More collaboration in a DevOps culture

Incentivized