What users are saying about

App Annie

12 Ratings

Crashlytics

7 Ratings

App Annie

12 Ratings
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Score 6.7 out of 101

Crashlytics

7 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

App Annie

I would think for basic level app activity, this would be a great software. For more complex level data, I don't think this platform serves as well as others out there that are available
No photo available

Crashlytics

Crashlytics is almost a defacto standard in the Android world for tracking crashes in the field. I've used it on the last 4 Android projects I've been on.It's not as helpful on iOS' stacktraces but I'm not sure if anything would be better because iOS stack traces are from ObjC code which is not as useful as Java stacktraces.
Ken Yee profile photo

Pros

  • The visuals in the platform are easy to read and understand and make it simple to understand the data you are looking at.
  • I find that the data in App Annie is very reliable in terms of the number of downloads we see on a daily, weekly, and monthly basis.
  • It gives me the ability to integrate the data here with other analytics and provide viewers and consumers good solid information on our performance.
No photo available
  • Pulling the stack trace from an error
  • Bundling errors of the same kind across multiple versions
  • Allowing for caught Exceptions to also be reported as non-fatal errors
Steven Hong profile photo

Cons

  • I do think there are quite a few side bar options when you first login to the software. I'd like to see the features maybe more condensed.
  • For us, it would be super useful to see more zip code or county level data in the software.
  • I would like to see a PDF version offered in the export options. It would make the presentation of the chart data more appealing.
No photo available
  • Their app needs to show all the version name or allow us to rotate the app...it trims the name so it's hard to find the right version in the download list.
  • Wish their version crash percentage history went back further...would be nice to graph the percent crashes from last year to see how far we've come :-)
  • Sometimes Android will have crashes in the middle of Android code...wish Crashlytics did something like Crittercism where it tracked the screens the user visited so we had a better clue; we had to add this info manually.
Ken Yee profile photo

Likelihood to Renew

App Annie10.0
Based on 1 answer
Well the fact that the freemium features are all that I need right now, I will most definitely continue to use it on a daily basis. I might upgrade to the pro version in the future if I need more data than what I am getting now. But for now it works great for what I need.
Jason Sherman profile photo
No score
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Alternatives Considered

We use Google 360 and are able to do a much deeper dive into the activity we see on our apps. I think App Annie is a great starting point product, but for more in depth analytics, something like a Google 360 or Adobe might be better.
No photo available
Compared it with Crittercism on a Xamarin project a while back and on that platform, Crittercism was the best.But on Android, Crashlytics is just a lot better in providing good stack traces and having a useful analytics console. It's pretty much the defacto standard on Android...everyone uses Crashlytics. It's even more common to use Crashlytics and the Firebase crash tracking; Firebase does track ANR's a lot better though.
Ken Yee profile photo

Return on Investment

  • Since I'm not a purchaser of the product, only a user, I can't really speak to the ROI.
  • I do think it serves a purpose and we are able to get some usable data from it.
  • I think until we add other analytical software, this was a great starting point.
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  • We've been able to track down the root cause of an issue that we were not experiencing during development or testing because it only occurs in certain cases of flaky connectivity. Even after identifying the cause, it was not a reproducible issue, but because we are able to log non-fatal errors also, we could verify that the fix was working in production.
Steven Hong profile photo

Pricing Details

App Annie

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Crashlytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details