What users are saying about
26 Ratings
26 Ratings
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Score 5.8 out of 101
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.2 out of 101

Likelihood to Recommend

Armor

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
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Trustwave App Scanner

This scanner is helpful for financial services apps that need to prove their credibility to users, and in an environment where users might not be comfortable providing their PII.
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Pros

Armor

  • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
  • Speed - We can scale resources easy and the infrastructure is fast and efficient.
  • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
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Trustwave App Scanner

  • Show that our app is credible
  • Give users the confidence to do business on our app
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Cons

Armor

  • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
  • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
  • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
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Trustwave App Scanner

  • Integration requires the development team
  • Takes up valuable real estate within the app
  • Requires bandwidth and may slow down primary functions
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Support

Armor

Armor 7.8
Based on 13 answers
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
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Trustwave App Scanner

No score
No answers yet
No answers on this topic

Alternatives Considered

Armor

No answers on this topic

Trustwave App Scanner

These products are similar in nature. They all tend to do the same thing, in a similar way. Just need to watch for integration problems and consumer trust issues.
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Return on Investment

Armor

No answers on this topic

Trustwave App Scanner

  • Increases usage of mobile devices
  • Reduces the need for live client services
  • Improves user conference
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Pricing Details

Armor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trustwave App Scanner

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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