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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    SnapSurveys

    Score7.8 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    Pricing
    ConfluenceJotformSnapSurveys
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    Offerings
    Pricing Offerings
    ConfluenceJotformSnapSurveys
    Free Trial
    YesYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.——
    More Pricing Information
    Community Pulse
    ConfluenceJotformSnapSurveys
    Considered Multiple Products
    Atlassian
    No answer on this topic
    Jotform
    No answer on this topic
    Snap Surveys
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    97%
    Would buy again
    151 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    93%
    Delivers good value for the price
    124 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    98%
    Happy with the feature set
    152 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    95%
    Lived up to sales and marketing promises
    100 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    96%
    Implementation went as expected
    136 Answers
    No answers on this topic
    Features
    ConfluenceJotformSnapSurveys
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Jotform and SnapSurveys
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    8% below category average
    Jotform
    -
    Ratings
    SnapSurveys
    -
    Ratings
    Task Management7.2127 Ratings00 Ratings00 Ratings
    Gantt Charts7.912 Ratings00 Ratings00 Ratings
    Scheduling7.221 Ratings00 Ratings00 Ratings
    Workflow Automation6.591 Ratings00 Ratings00 Ratings
    Mobile Access7.0118 Ratings00 Ratings00 Ratings
    Search7.0157 Ratings00 Ratings00 Ratings
    Visual planning tools7.2127 Ratings00 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Jotform and SnapSurveys
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Jotform
    -
    Ratings
    SnapSurveys
    -
    Ratings
    Chat6.415 Ratings00 Ratings00 Ratings
    Notifications8.2156 Ratings00 Ratings00 Ratings
    Discussions7.9149 Ratings00 Ratings00 Ratings
    Surveys7.015 Ratings00 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings00 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Jotform and SnapSurveys
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Jotform
    -
    Ratings
    SnapSurveys
    -
    Ratings
    Versioning8.3137 Ratings00 Ratings00 Ratings
    Video files6.9105 Ratings00 Ratings00 Ratings
    Audio files6.997 Ratings00 Ratings00 Ratings
    Document collaboration8.4153 Ratings00 Ratings00 Ratings
    Access control8.7148 Ratings00 Ratings00 Ratings
    Advanced security features8.4115 Ratings00 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
    Device sync8.486 Ratings00 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Atlassian Confluence and Jotform and SnapSurveys
    Feature
    Atlassian Confluence
    -
    Ratings
    Jotform
    8.0
    164 Ratings
    1% below category average
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    Survey templates00 Ratings9.0140 Ratings8.02 Ratings
    Themes00 Ratings7.7148 Ratings8.02 Ratings
    Custom logo/branding00 Ratings7.3153 Ratings8.02 Ratings
    Survey Content
    Comparison of Survey Content features of Atlassian Confluence and Jotform and SnapSurveys
    Feature
    Atlassian Confluence
    -
    Ratings
    Jotform
    9.4
    151 Ratings
    10% above category average
    SnapSurveys
    8.0
    2 Ratings
    6% below category average
    Changes to live survey00 Ratings9.7126 Ratings8.02 Ratings
    Question design help00 Ratings9.6124 Ratings8.02 Ratings
    Multiple question types00 Ratings8.9148 Ratings8.02 Ratings
    Survey Logic
    Comparison of Survey Logic features of Atlassian Confluence and Jotform and SnapSurveys
    Feature
    Atlassian Confluence
    -
    Ratings
    Jotform
    9.8
    127 Ratings
    16% above category average
    SnapSurveys
    8.0
    2 Ratings
    4% below category average
    Survey logic flexibility00 Ratings9.8127 Ratings8.02 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Atlassian Confluence and Jotform and SnapSurveys
    Feature
    Atlassian Confluence
    -
    Ratings
    Jotform
    8.6
    154 Ratings
    6% above category average
    SnapSurveys
    8.0
    2 Ratings
    2% below category average
    Response tracking00 Ratings8.4145 Ratings8.02 Ratings
    Data export00 Ratings9.1147 Ratings8.02 Ratings
    Standard reports00 Ratings8.3133 Ratings8.02 Ratings
    Custom reports00 Ratings8.6125 Ratings8.02 Ratings
    Analytics00 Ratings8.9114 Ratings8.02 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Atlassian Confluence and Jotform and SnapSurveys
    Feature
    Atlassian Confluence
    -
    Ratings
    Jotform
    9.4
    127 Ratings
    8% above category average
    SnapSurveys
    8.0
    2 Ratings
    8% below category average
    Access controls00 Ratings9.4123 Ratings8.02 Ratings
    Compliance00 Ratings9.4116 Ratings8.02 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Atlassian Confluence and Jotform and SnapSurveys
    Feature
    Atlassian Confluence
    -
    Ratings
    Jotform
    8.4
    96 Ratings
    4% above category average
    SnapSurveys
    8.0
    1 Ratings
    1% below category average
    Vendor-offered crowdsourcing00 Ratings7.575 Ratings8.01 Ratings
    Respondent restrictions00 Ratings9.496 Ratings8.01 Ratings
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    Flock
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    Score9.2 out of 10
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    Score8.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
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    User Ratings
    ConfluenceJotformSnapSurveys
    Likelihood to Recommend
    8.3
    (174 ratings)
    8.5
    (185 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    9.4
    (7 ratings)
    9.3
    (6 ratings)
    Usability
    8.1
    (63 ratings)
    8.6
    (131 ratings)
    8.0
    (2 ratings)
    Availability
    9.0
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    7.4
    (81 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    8.9
    (3 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceJotformSnapSurveys
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Snap Surveys
    I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Snap Surveys
    • The training helped me to customize surveys for the different departments that the office of IR served.
    • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
    • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
    • Snaps customer service reps were always willing to help.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Snap Surveys
    • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Snap Surveys
    The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
    Read full review
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Snap Surveys
    I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Snap Surveys
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Snap Surveys
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Snap Surveys
    No answers on this topic
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Snap Surveys
    No answers on this topic
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Snap Surveys
    It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
    Incentivized
    Read full review
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Jotform
    No answers on this topic
    Snap Surveys
    No answers on this topic
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    Snap Surveys
    • Using a professional survey package enhances my reputation as a research professional.
    • I have been able to use the software's functionality to exceed my clients expectations.
    Read full review
    ScreenShots

    Jotform Screenshots

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