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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Confluence

    Score8.2 out of 10
    N/AConfluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.

    $6.40

    per month per user

    Microsoft Teams

    Score8.2 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Qualio

    Score6.9 out of 10
    N/AQualio is an all-in-one quality management platform helping companies maintain compliance, managed documents, audits, suppliers and complaints in one place.N/A
    Pricing
    ConfluenceMicrosoft TeamsQualio
    Editions & Modules
    Free
    $0
    Free for 10 Users
    Standard
    $6.40
    per month per user
    Premium
    $12.30
    per month per user
    Data Center
    220,000.00
    40,001+ Users - Annually
    Enterprise
    Contact Sales
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    ConfluenceMicrosoft TeamsQualio
    Free Trial
    YesYesNo
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.Discounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    ConfluenceMicrosoft TeamsQualio
    Considered Multiple Products
    Atlassian
    Chose Confluence
    I think both are good
    Incentivized
    Chose Confluence
    We use Jira for the IT tickets, so the step to use Atlassian Confluence was the logical decisson.
    Incentivized
    Chose Confluence
    I personally prefer the usage of alternative project management or document storage apps. Atlassian Confluence is useful in having a centralised spot for multiple types of information, as opposed to Trello for example, and is much more structured. However, it has low visual …
    Incentivized
    Chose Confluence
    It integrates well with other SAAS products and has been our industry standard for all projects that we're involved in.
    Incentivized
    Chose Confluence
    The way the knowledge is stored and indexed in Atlassian Confluence is very advanced so that it can be easily accessed. It supports including images, links, etc so that we can convey the idea very well. Overall it's very useful for organizations where new features are rolled …
    Incentivized
    Chose Confluence
    Atlassian Confluence is more intuitive than MS SharePoint, however, SharePoint has some reach features because of the MS integration with its tools stack.
    Incentivized
    Chose Confluence
    Confluence smashes competitors out of the ballpark. There is no compromise for quality and great product design with Atlassian
    Incentivized
    Chose Confluence
    Google Drive is not comparable to confluence, but it was the only other means for collaboration of documents and a shared hub for resources. But it serves more as a folder for resources rather than a repository of pages in information with links, documents, collaboration, …
    Incentivized
    Chose Confluence
    There are complementary and we are in fact using both of them in out organisation. We are using Google Drive for advanced real-time cooperation when creating documents, since Google Drive can handle this in a more streamlined and easier way than Confluence. Still, Confluence …
    Incentivized
    Chose Confluence
    I have used other tools that allow for documentation and housing of other business-related documents but none that I used had the same integration or general ability to add and edit information. I am also a general user so I don't know how easy/difficult the backend is, but …
    Incentivized
    Microsoft
    Chose Microsoft Teams
    Microsoft Teams is a complementary tool I used in my software panel. So it can cover many cases where partners are not using the same tools as the ones used in my firm. It is a complementary tool with other ones like Miro, Slack, and Jira, for example, in order to facilitate …
    Incentivized
    Chose Microsoft Teams
    With Microsoft Teams you can better check each one's agenda. The background when in a meeting is better. Microsoft Teams also have more options for integrations in place.
    It's also easier and more intuitive.
    It also offers more options of communicating and not only video …
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams is just a nicer front end to SharePoint for file and document management but it also has a good communication network for internal and external parties. It's easy to use on mobile device as well. It also integrates well with Microsoft Power Platform etc, meaning …
    Incentivized
    Chose Microsoft Teams
    I think Teams is ahead of the game. Its tight integration with the Microsoft suite has no rival. Having Azure as the backend provides a secure environment in the cloud with content accessible anytime anywhere. Microsoft is heavily investing in the product and constantly adding …
    Incentivized
    Chose Microsoft Teams
    We used Adium in the past for our direct department and HipChat company-wide. I didn't mind HipChat so much, but it didn't have nearly as many features as Teams offers. Adium was a big pain in my butt because it is used for not just the company, but everything else you are …
    Incentivized
    Qualio
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    97 Answers
    90%
    Would buy again
    255 Answers
    81%
    Would buy again
    13 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    87 Answers
    95%
    Delivers good value for the price
    225 Answers
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    100 Answers
    90%
    Happy with the feature set
    255 Answers
    94%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    45 Answers
    92%
    Lived up to sales and marketing promises
    144 Answers
    77%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    54 Answers
    93%
    Implementation went as expected
    174 Answers
    85%
    Implementation went as expected
    11 Answers
    Features
    ConfluenceMicrosoft TeamsQualio
    Project Management
    Comparison of Project Management features of Atlassian Confluence and Microsoft Teams and Qualio
    Feature
    Atlassian Confluence
    7.1
    158 Ratings
    9% below category average
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Qualio
    -
    Ratings
    Task Management7.2127 Ratings8.1179 Ratings00 Ratings
    Gantt Charts7.912 Ratings8.196 Ratings00 Ratings
    Scheduling7.221 Ratings8.3208 Ratings00 Ratings
    Workflow Automation6.591 Ratings8.4126 Ratings00 Ratings
    Mobile Access6.9118 Ratings8.2229 Ratings00 Ratings
    Search7.0157 Ratings7.6212 Ratings00 Ratings
    Visual planning tools7.2127 Ratings8.4143 Ratings00 Ratings
    Communication
    Comparison of Communication features of Atlassian Confluence and Microsoft Teams and Qualio
    Feature
    Atlassian Confluence
    7.9
    158 Ratings
    1% below category average
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Qualio
    -
    Ratings
    Chat6.415 Ratings9.0250 Ratings00 Ratings
    Notifications8.2156 Ratings8.4249 Ratings00 Ratings
    Discussions7.9149 Ratings8.7235 Ratings00 Ratings
    Surveys7.015 Ratings8.2146 Ratings00 Ratings
    Internal knowledgebase9.0150 Ratings8.6157 Ratings00 Ratings
    Integrates with GoToMeeting6.03 Ratings6.547 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts9.37 Ratings5.743 Ratings00 Ratings
    Integrates with Outlook9.610 Ratings9.1155 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Atlassian Confluence and Microsoft Teams and Qualio
    Feature
    Atlassian Confluence
    7.7
    157 Ratings
    4% below category average
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Qualio
    -
    Ratings
    Versioning8.2137 Ratings8.6168 Ratings00 Ratings
    Video files6.9105 Ratings8.4202 Ratings00 Ratings
    Audio files6.997 Ratings8.8200 Ratings00 Ratings
    Document collaboration8.4153 Ratings8.8216 Ratings00 Ratings
    Access control8.7148 Ratings8.6198 Ratings00 Ratings
    Advanced security features8.3115 Ratings8.5158 Ratings00 Ratings
    Integrates with Google Drive5.947 Ratings5.353 Ratings00 Ratings
    Device sync8.486 Ratings8.6172 Ratings00 Ratings
    Best Alternatives
    ConfluenceMicrosoft TeamsQualio
    Small Businesses
    Flock
    Score9.5 out of 10
    Flock
    Score9.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    No answers on this topic
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    ConfluenceMicrosoft TeamsQualio
    Likelihood to Recommend
    8.3
    (174 ratings)
    8.6
    (329 ratings)
    6.4
    (16 ratings)
    Likelihood to Renew
    9.5
    (22 ratings)
    9.0
    (12 ratings)
    10.0
    (1 ratings)
    Usability
    8.1
    (63 ratings)
    8.7
    (114 ratings)
    6.7
    (3 ratings)
    Availability
    9.0
    (3 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (5 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (25 ratings)
    8.0
    (114 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.8
    (4 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    6.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.3
    (7 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (4 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (7 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    User Testimonials
    ConfluenceMicrosoft TeamsQualio
    Likelihood to Recommend
    Atlassian
    It is well suited due to the below reasons 1. Easy collaboration between teams 2. Strong integration with other applications 3. Centralized documentation among teams and within the organisation 4. Project planning and report sharing 5. Employee onboarding is easier and maintain HR policies very well. Less appropriate in below scenarios When this is being used as a main tool for communication rather than its purpose of collaboration.
    Incentivized
    Read full review
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Qualio
    This is one of the most user-friendly QMS programs I have used because it does not require lengthy training to navigate the system. We are able to bring on a new employee and have them start their own initial onboard training in Qualio with only a simple introductory message that shares a few key instructions. The available training in Qualio Help has proved very effective when needed. An individual can pick whatever training is appropriate at that moment and there will be instructions on demand on any topic related to Qualio operations. Qualio is relatively new software and is maturing with a responsive staff that releases new updates on a monthly, weekly, or even daily basis. It has grown incapability in the two years I have used it and it continues to evolve through customer inputs and looking at other state-of-the-art products. The staff listen and respond quickly compared to my past experiences with other QMS software. There is an opportunity for them to provide more and better features, but the gap is closing and the Qualio engineers have been very collaborative to work with, providing us opportunities to participate in their directions for growth.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
    • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
    • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
    Incentivized
    Read full review
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Qualio
    • Readily available policy documents to access any at any time which we wanted to access.
    • Quickly identify, understand and compare the older and newer version difference of the SOPs and to understand the changes which have made.
    • all the SOPs DOPs at the same place with secured access.
    • Particularly the upgraded version of Qualio is so classic and the dashboard and menus are easily able to understand to any new user as well.
    Incentivized
    Read full review
    Cons
    Atlassian
    • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
    • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
    • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
    Incentivized
    Read full review
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Qualio
    • I would appreciate if similar documents are grouped together. For instance if engineering documents are put in one category and management document in a different category
    • Qualio has links to external documents but it would be helpful if it linked the user to sections within the document also
    • I would prefer that users be able to purchase licences directly without contacting a representative
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Qualio
    as i already mentioned earlier.... Qualio definitely makes things run smoother, especially with keeping compliance in check and reducing errors. The setup took a bit to get everyone on board, and yeah, the costs can stack up over time. But overall, it’s been a solid tool that’s saved us time and stress, so it’s definitely worth it.
    Incentivized
    Read full review
    Usability
    Atlassian
    Atlassian Confluence is a great tool for project management, especially for internal documentation. It has a minimum governance requirement to use its full power. Also, it is a little pricy to unlock its full power as well, so it is not recommended for companies with a low budget in my opinion.
    Incentivized
    Read full review
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Qualio
    I think the system is usable, but only to a certain extent. If the organization using Qualio did not outright need audit trails and functionality around metadata compliance, then it would be an okay system to use. However, there are systems that are approximately the same cost, but are fully compliant. It depends on your organizations needs
    Read full review
    Reliability and Availability
    Atlassian
    I do not recall having outages or applications error so far, very reliable and available.
    Incentivized
    Read full review
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Qualio
    No answers on this topic
    Performance
    Atlassian
    We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
    Incentivized
    Read full review
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Qualio
    No answers on this topic
    Support Rating
    Atlassian
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Incentivized
    Read full review
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    Qualio
    Two great things Qualio has for customer support. 1. They are available online and on the phone, if needed, 24/7 with very friendly and knowledgeable people. Usually, the wait is no more than 10 or 15 min, and while you wait, you can search their online help library. I used to call first, but now I've found that their online help library usually has he answers already and the instructions are clear. Usually, I learn more than I needed. So I now go there first and only call if I don't find anything in the online help library.
    Incentivized
    Read full review
    Implementation Rating
    Atlassian
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Incentivized
    Read full review
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Qualio
    No answers on this topic
    Alternatives Considered
    Atlassian
    We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
    Incentivized
    Read full review
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Qualio
    We selected Qualio over Greenlight Guru because of the flexibility offered in adapting the system to support software as a medical device (SaMD) processes. Greenlight Guru was more expensive and very focused on hardware medical devices which did not fit our needs.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Atlassian
    No answers on this topic
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Qualio
    No answers on this topic
    Scalability
    Atlassian
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Incentivized
    Read full review
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Qualio
    No answers on this topic
    Professional Services
    Atlassian
    No answers on this topic
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Qualio
    No answers on this topic
    Return on Investment
    Atlassian
    • We totally rely on this tool since a decade now and despite being so much transition in our company it has served us well in those transitions
    • Many times, during security audits we are asked to showcase our readiness for various compliance points and confluence helps us a lot in maintaining that
    • Talking about Confluence in front of clients and customers gives us an upper hand that we are up to date with latest trend and technologies and tools for our RnD planning and management
    Incentivized
    Read full review
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
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    Qualio
    • The number of emails received.. end up just deleting as it is spamming my inbox.
    • Benefitting from E-sign approvals.
    • Keeping track of our documents in a efficient and better way.
    • Amazing to use a cloud based system where everything is not on paper.
    Incentivized
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    ScreenShots