AudioCodes Voca Conversational Interaction Center vs. Wavenet Spark IP Media Server
AudioCodes Voca Conversational Interaction Center vs. Wavenet Spark IP Media Server
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 AudioCodes Voca Conversational Interaction Center | N/A | Voca enables call center agents with real-time access to back-office experts during service calls. It is used to accelerate resolution times, remove department silos, and ramp up the employee experience. | N/A | |
 Wavenet Spark IP Media Server | N/A | The Wavenet Spark IP Media Server is a unified media platform with Advanced IVR (Interactive Voice Recognition) and media deployment capabilities. Wavenet's Spark platform includes a suite of tools that enables CSPs and mobile operators to better their customer service. Services on the server include: IVR - Interactive Voice Recognition RBT -Ring Back Tone VMS - Voice Mail Service MCA - Missed Call Alerts MCG - Missed Call… | N/A |
| AudioCodes Voca Conversational Interaction Center | Wavenet Spark IP Media Server | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| AudioCodes Voca Conversational Interaction Center | Wavenet Spark IP Media Server | |
|---|---|---|
| Small Businesses |  CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
| Medium-sized Companies |  Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
| Enterprises |  Five9 Score 8.2 out of 10 | Five9 Score 8.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| AudioCodes Voca Conversational Interaction Center | Wavenet Spark IP Media Server | |
|---|---|---|
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