Likelihood to Recommend
Great functionalities with a full approach to different programming languages along with features to making changes to the code to make it successful and amazing. Have been using it for a long time and satisfied with their services a lot. Some functionalities need some changes otherwise it is a great platform. I recommend this tool to others businesses.
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The product works great when I have to quarantine a mass email attack. Seems students are always susceptible to email base attacks, we are no different, but when one occurs on a mass email basis I can very easy and quickly block/quarantine those emails either by sender, domain, or URL or all three if need be. We have played with the data loss component but it is hard to do anything but "monitor" because there are way too many false positives. Such as with SSNs and bank routing numbers, but I figure any solution provider would experience the same problem. However, even with monitor and notification only, it is useful to make our users aware they are potentially sending personal information.
Read full review Pros Interactive tutorials that make learning feel effortless and fun. Wide range of topics covered. Challenges are sufficently difficult and therefore exciting to solve. If you get stuck, asking for help is easy and you are provided with just enough information to get going again. Read full review Provides a great summarized view of all user end-points via a web-based portal Provides a simple but strong policy format for users and computers Fairly light agent installed on end-points Read full review Cons [I feel] it needs to be more functional while integrating with other platforms. Not the biggest drawback but there is a need to add more languages to it like PHP, Go, and Scala which is also very much developed and used in the organization. [I believe] the support team needs to be more active and responsive while dealing with the customers. Read full review Wish I could customize the notification emails more, like including html code to personalize and highlight messages that my end users see when an item is flagged. Wish there was a word or phrase component to block/flag emails as I can with files, links, senders and domains. Automation of the BEC list would be a plus...such as pulling in an OU or security group so that I do not have to do manually perform this task. We have multiple TrendMicro products. Thus it would be nice to have one dash board to "see" or login at least for ApexOne, CAS, etc. Read full review Likelihood to Renew
Only a 9 if the product become completely unaffordable. Covid-19 has adversely affected Higher Ed budgets, if that should happen I would lobby hard to find cuts elsewhere...TrendMicro CAS is a necessary tool for any business to have!
Read full review Usability
Once Cloud App Security is up and running there is no need to do anything additional. The program will begin protecting all the environment immediately and end results are proven. All notifications come to the administrator email to verify and mitigate a response and check the endpoint if necessary. Very easy to use.
Read full review Reliability and Availability
Has always been available for us in 2+ years...100% uptime thus far
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On the desktop/laptop it works flawlessly, just need a mobile friendly site or an app to support a workaholic like me
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Trend Micro Cloud App Security’s support has been highly competent and thorough when we have needed their assistance. Their support has been quickly dispatched, both through telephone and Email, while answer our questions and providing the “inside baseball” answers we have wanted when discussing the why and how of certain issues. When it came to implementation, their support sat through us as we deployed agents and took us on an adventure few implementations have.
Read full review Alternatives Considered
Avatao is playing a great role in providing fantastic services. The great feature that I like the most in Avatao that it does not support only one programming language, it ranges its security protocols from various programming languages like Python, java, C#, and C++. Avatao bot is also very helpful in simple operation as when you get stuck somewhere the bot can actually help and make you out of that easily.
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To date we had only utilized Symantec Small Business Suite for all of our antivirus needs. We had only moved to the cloud environment during the summer of 2020, and after doing so I'm not sure that I would ever change from Trend Micro Cloud App Security. The cost and features all are a great fit for the small to medium-sized business such as ours.
Read full review Return on Investment Using the platform for us was a first step in teaching secure code best practices on a large scale. Implementing training increases overall security within the company. Our security culture evolves by doing trainings on a regular basis. Read full review CAS gives us peace of mind knowing the file systems we rely on in the cloud are protected the same way they would be if they were sitting in our office. This leads to a reduced risk of downtime that could otherwise limit us from being able to properly support our customers. Read full review ScreenShots