AWS CloudTrail vs. Centrical

It is necessary to enable [AWS] Cloudtrail when using AWS in a production environment, otherwise you will not have any idea what is happening within your accounts. Third party monitoring applications will all require [AWS] CloudTrail to be enabled as well. I would not recommend it solely as a monitoring tool, to get the most out of it you must send the logs elsewhere. Either to Cloudwatch logs or a third party product.

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It is appropriate and I am sure it will meet your organization's needs if you are looking for an end to end Learning Management System, where you can design and upload content for your different programs. Centrical is also highly recommended if you are looking to gamify programs. Another strong point is performance management as it allows for real-time KPI information and analysis and for some precision on-demand learning. It does not have a plug and play course catalog, so it isn't a solution if you are looking for a catalog of courses for employee development.

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• API Log
• User activity tracking
• Real-time alerts

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• User-friendly platform for both admins and end users
• Scalable and compatible with desktop, laptop, tablet, and mobile devices
• Strong customer success team behind their product

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• [In my experience] Cost can easily get out of control with multiple trails on full logging
• Logs can be difficult to decipher

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• Integration with more platforms through API
• More in-depth support articles at their database for narrative config/design
• More plug and play narrative options for beginners

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Overall, this is a great product, with many flexible and value-add characteristics. The variety of flavors it offers to configure learning and performance management solutions from scratch, together with a strong team behind it and the appropriate support channels, make this an ideal option for most organizations.

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There is a dedicated support team available and a support platform 24/7. Tickets are worked on quickly and a sense of urgency is understood by the provider. Feedback is taken into consideration, and one thing that makes a huge difference for me is the fact that there is a product development team that constantly reaches out and enhances the product to adapt to clients' needs.

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I think in the end, CloudTrail has more features and you can dive deeper inside the logs so it depends on your usage and what you expect in the end to make the right choice, I would say that both tools are really useful and bring a lot of benefits to I.T. companies.

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We selected Centrical especially because of the ease to configure and how you may integrate compelling narratives into your programs. It makes a big difference to add personality to it. You may use the "out of box" options, but also you can configure your own based on your needs. This user-friendly platform is also guaranteed to be secure and compliant to PCI standards, which makes a huge difference.

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• Allows us to investigate any strange api actions
• Increases security
• Audit trail of changes made in AWS

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• Increase in Learner Satisfaction NPS Scale Score
• Increase in Learner Engagement
• Higher quality of Learning Design with this authoring tool
• Impact to performance KPIs and shorter time to competency

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