What users are saying about
1 Rating
1 Rating
1 Rating
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Score 8 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

Backstop

I think for people who are in investment sales or portfolio management, Backstop can be an incredibly valuable resource.
Sean Carr, CFA | TrustRadius Reviewer

IMS Platform

In our specific use case we used IMS to manage the investor acquisition process and manage reporting going forward. Basically, it's a powerful, real-estate focused CRM that understands our pain points and issues. Additionally, it was cost efficient for our organization since we weren't using any of the waterfall technology, nor did we have extensive complicated ownership structures that we needed to import. We were essentially starting from the beginning, with very few implementation needs. In this situation, the software worked perfectly. We have been very happy with the service and technology. That said, if you have an extensive investor relations apparatus and need something that requires a tremendous amount of implementation (i.e. an entire, existing, investor management system) it may be a more difficult process
Anonymous | TrustRadius Reviewer

Pros

Backstop

  • Storage of notes from calls and meetings.
  • Tracking portfolio holding balances, transactions, and IRRs/MOICs.
  • Allowing flexibility for client-defined uses.
Sean Carr, CFA | TrustRadius Reviewer

IMS Platform

  • Investor Management
  • K-1 Distribution
  • New Investment Pages
  • Clear Dashboards
  • Customer Support
Anonymous | TrustRadius Reviewer

Cons

Backstop

  • Simplicity, ease of use (hard to get everyone on the team on the same page for how to use it).
  • Opportunities have been really hard for us to leverage.
  • It seems like it's geared towards salespeople sometimes instead of portfolio managers, etc.
Sean Carr, CFA | TrustRadius Reviewer

IMS Platform

  • Confusing UI (Hard to Use)
  • Implementation Issues
  • Missing Functionality
Anonymous | TrustRadius Reviewer

Support Rating

Backstop

Backstop 10.0
Based on 1 answer
Backstop support is fantastic. They always pick up the phone without a wait and are highly knowledgeable, I rarely need more than 5 minutes to fix an issue.
Sean Carr, CFA | TrustRadius Reviewer

IMS Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Backstop

I have not used or evaluated any Backstop competitors. Freestone already used Backstop when I started.
Sean Carr, CFA | TrustRadius Reviewer

IMS Platform

We evaluated IMS against Juniper Square and the Crowdstreet white label platform. IMS came to the top for us because of our specific use case (i.e. less implementation needs, primarily investor acquisition and investor management). Also, at the time, IMS was way more cost effective for the functionality that was offered compared to its immediate competitors
Anonymous | TrustRadius Reviewer

Return on Investment

Backstop

  • Makes our team more efficient (i.e. less people needed for admin work).
  • Allows PMs to spend more time on their jobs and less on systems maintenance/tracking.
  • Increases transparency across teams (other teams can log into Backstop to see the latest updates).
Sean Carr, CFA | TrustRadius Reviewer

IMS Platform

  • Increased investor acquisition
  • Increase investor engagement
  • Saved significant time in managing investor
  • Massive time savings in K-1 distribution
  • High quality investor reporting system
Anonymous | TrustRadius Reviewer

Pricing Details

Backstop

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IMS Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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