What users are saying about
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175 Ratings
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54 Ratings

BambooHR

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175 Ratings
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Score 8.6 out of 100

Lever

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54 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

BambooHR

If you are managing a small/medium-sized organization with up to 500 employees, BambooHR is a great utility. It will automate the entire recruitment and selection process, make time tracking benefit administration highly efficient, and enhance the integrity of annual performance appraisals. It will eliminate nearly all kinds of unnecessary record management and paperwork. All the information about an employee can be accessed at any time of the day. However, for a large organization, the HRIS can erect virtual walls among employees and make management of human resources a daunting task for the HR manager.
Anonymous | TrustRadius Reviewer

Lever

Our organization is growing rapidly at this moment and this tool is a huge improvement from what we previously used. This tool is essential for our organization because of how fast we're growing. Our HR team loves how they can keep notes on people who are applying. They love the improved communication with hiring managers and great reporting which has led to an improved experience. We also love the ease of use for referring candidates.
Gustavo Orozco | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
8.5
Lever
Employee demographic data
BambooHR
8.7
Lever
Employment history
BambooHR
8.9
Lever
Job profiles and administration
BambooHR
8.6
Lever
Workflow for transfers, promotions, pay raises, etc.
BambooHR
8.4
Lever
Organizational charting
BambooHR
8.3
Lever
Organization and location management
BambooHR
8.4
Lever
Compliance data (COBRA, OSHA, etc.)
BambooHR
8.2
Lever

Payroll Management

BambooHR
8.7
Lever
Pay calculation
BambooHR
8.5
Lever
Support for external payroll vendors
BambooHR
8.7
Lever
Off-cycle/On-Demand payment
BambooHR
8.6
Lever
Benefit plan administration
BambooHR
9.1
Lever
Direct deposit files
BambooHR
8.8
Lever
Salary revision and increment management
BambooHR
8.8
Lever
Reimbursement management
BambooHR
8.6
Lever

Leave and Attendance Management

BambooHR
9.2
Lever
Approval workflow
BambooHR
9.3
Lever
Balance details
BambooHR
9.2
Lever
Annual carry-forward and encashment
BambooHR
9.0
Lever

Employee Self Service

BambooHR
8.8
Lever
View and generate pay and benefit information
BambooHR
8.8
Lever
Update personal information
BambooHR
9.0
Lever
View company policy documentation
BambooHR
8.7
Lever
Employee recognition
BambooHR
8.7
Lever
View job history
BambooHR
9.1
Lever

Asset Management

BambooHR
7.6
Lever
Tracking of all physical assets
BambooHR
7.6
Lever

HR Reporting

BambooHR
8.2
Lever
Report builder
BambooHR
8.3
Lever
Pre-built reports
BambooHR
8.1
Lever
Ability to combine HR data with external data
BambooHR
8.2
Lever

Onboarding

BambooHR
8.6
Lever
New hire portal
BambooHR
8.6
Lever
Manager tracking tools
BambooHR
8.6
Lever

Performance and Goals

BambooHR
8.2
Lever
Corporate goal setting
BambooHR
8.0
Lever
Individual goal setting
BambooHR
8.2
Lever
Line-of sight-visibility
BambooHR
8.1
Lever
Performance tracking
BambooHR
8.6
Lever

Performance Management

BambooHR
8.5
Lever
Performance plans
BambooHR
8.5
Lever
Performance improvement plans
BambooHR
8.3
Lever
Review status tracking
BambooHR
8.8
Lever
Review reminders
BambooHR
8.6
Lever
Multiple review frequency
BambooHR
8.3
Lever

Succession Planning

BambooHR
8.1
Lever
Create succession plans/pools
BambooHR
8.1
Lever
Candidate ranking
BambooHR
8.0
Lever
Candidate search
BambooHR
8.2
Lever
Candidate development
BambooHR
8.2
Lever

Recruiting / ATS

BambooHR
8.3
Lever
7.7
Job Requisition Management
BambooHR
8.3
Lever
7.8
Company Website Posting
BambooHR
8.2
Lever
8.0
Publish to Social Media
BambooHR
8.4
Lever
7.7
Job Search Site Posting
BambooHR
8.4
Lever
7.8
Duplicate Candidate Prevention
BambooHR
8.2
Lever
7.7
Applicant Tracking
BambooHR
8.2
Lever
8.5
Notifications and Alerts
BambooHR
8.7
Lever
7.5
Customized Application Form
BambooHR
Lever
8.2
Resume Management
BambooHR
Lever
8.2
Candidate Search
BambooHR
Lever
8.1
Collaboration
BambooHR
Lever
7.2
Task Creation and Delegation
BambooHR
Lever
6.7
Email Templates
BambooHR
Lever
7.9
User Permissions
BambooHR
Lever
7.9
Reporting
BambooHR
Lever
6.8

Pros

BambooHR

  • Helps us prepare our payroll on time and do so in an error-free manner.
  • Implements ATS in our organization and this is crucial in growing our talented workforce.
  • It's stable, and all organizations from small to mid-sized are able to use it efficiently.
Martin Oliver | TrustRadius Reviewer

Lever

  • Great integration: Keeps a list of Outlook email communication along with LinkedIn and other data sources
  • Is fairly lively, not too much lag between screens even though it is looking through a lot of data.
  • Has excellent reporting on how well each email message is working.
Anonymous | TrustRadius Reviewer

Cons

BambooHR

  • Some edge cases aren't as fleshed out. For example, asset inventory management isn't something BambooHR can really excel at currently.
  • Something akin to Google Forms but with the privacy protections of being already in the HRIS would be great for collecting anonymized responses.
Anonymous | TrustRadius Reviewer

Lever

  • [In my experience,] terrible customer support - pay more to get less...
  • Integrations are spotty and can break without reason
  • Lever has so much potential, but their Roadmap is lacking in ways that will really help customers succeed
  • Focuses on the number of candidates and not the company's need to build talent in a cost effective, data driven and collaborative way
  • Overpromised and underdelivered in [the] capability of the tool. [I believe that you should] not trust your sales team.
Corinne Clawson, PHR | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

Lever

No score
No answers yet
No answers on this topic

Usability

BambooHR

BambooHR 9.3
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

Lever

Lever 5.0
Based on 1 answer
It isn't difficult to use for the applicant processing, but [I feel] if you want to pull reports or use their tools, good luck!
Corinne Clawson, PHR | TrustRadius Reviewer

Reliability and Availability

BambooHR

BambooHR 10.0
Based on 1 answer
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Anonymous | TrustRadius Reviewer

Lever

No score
No answers yet
No answers on this topic

Performance

BambooHR

BambooHR 9.0
Based on 1 answer
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
Anonymous | TrustRadius Reviewer

Lever

No score
No answers yet
No answers on this topic

Support Rating

BambooHR

BambooHR 8.4
Based on 28 answers
Support is effective and responsive. During our time with BambooHR we did not experience many issues, but initial support on setup was helpful and allowed for a quick turnaround on getting started. Since then, few needs have arisen for contacting support, but I would not hesitate to do so and would recommend BambooHR based on the quality of their support team.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Lever

Lever 5.3
Based on 7 answers
What support? - Add a ticket and get links to [I believe] their unhelpful user guide. Add a charge if you want better support - afterward just got those links faster...
Corinne Clawson, PHR | TrustRadius Reviewer

Online Training

BambooHR

BambooHR 10.0
Based on 1 answer
The online training team is great. Theis is so well done! very user friendly, very nice to go through. Then you get all those exemples and questions to test you and make sure you understand the training as we go along. This is a great asset from the tool, I don't think I have ever been left without understanding because there is help and additional resources to understand or extra windows that explain terms or answer Q&A.
Anonymous | TrustRadius Reviewer

Lever

No score
No answers yet
No answers on this topic

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

Lever

No score
No answers yet
No answers on this topic

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

Lever

I think that lever is much more secure and manageable than similar tools, especially when dealing with warm referrals. Lever may not have the outbound/social aspect that other cold-recruitment tools may have, but as I said before I think the quality of hires has increased greatly through an increased focus on warm referrals from existing champions here at our company.
Hayden Anderson | TrustRadius Reviewer

Scalability

BambooHR

BambooHR 10.0
Based on 1 answer
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
Anonymous | TrustRadius Reviewer

Lever

No score
No answers yet
No answers on this topic

Return on Investment

BambooHR

  • There has been an excellent rate of profitability in our work season, especially thanks to the optimization of our operations through BambooHR.
  • Currently estimated gains appear to be 500%, which leaves our ROI at 4, demonstrating that the platform has a high return on investment.
Anonymous | TrustRadius Reviewer

Lever

  • Time - I personally recognized that I'm saving time in the total candidate evaluation process and was quicker.
  • Tracking, Tagging, Quality and Security - As the biggest advantage I see is to have all candidate information, evaluation and communication at one place.
  • Prize Structure - To have the biggest advantage out of the Lever system you have to be the full Enterprise package. At the beginning, it is too expensive and therefore I could not take out the full advantage of the system. It is important to generate a clear understanding and negotiation with Lever Sales upfront.
Thomas Wieler | TrustRadius Reviewer

Screenshots

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

Lever

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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