Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Box
Score 8.6 out of 10
N/A
Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.
$20
per month 3 users (minimum)
Dropbox
Score 8.4 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Zoom Workplace
Score 8.4 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
BoxDropboxZoom Workplace
Editions & Modules
Business Starter
$7
per month per user (3 minimum)
Business
$20
per month per user (3 minimum)
Business Plus
$33
per month per user (3 minimum)
Enterprise
$47
per month per user (3 minimum)
Enterprise Plus
$50
per month (billed annually) per user (3 minimum)
Enterprise Advanced
Contact us
per month per user (35 minimum)
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
BoxDropboxZoom Workplace
Free Trial
YesNoYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
YesNoYes
Entry-level Setup FeeOptionalNo setup feeNo setup fee
Additional DetailsA discount is available for annual pricing.Discount available for annual billing.
More Pricing Information
Community Pulse
BoxDropboxZoom Workplace
Considered Multiple Products
Box
Chose Box
Box has excellent file sharing options and easy link creation. Most of the file share companies are top-notch, but Box is more user-friendly than Dropbox, and an interface that’s easier to navigate than Google Drive's. In my industry, I have to be versatile and able to use …
Chose Box
Box is compatible with other cloud-based storage solutions like Dropbox or Google Drive. While the latter is probably the most customizable, user-friendly and widely adopted, Box and Dropbox are fantastic alternatives for companies that shy away from the Google suite of …
Chose Box
Box is more secure than Dropbox and has a better user interface on desktop clients. We also like Box's UI for editing documents in the cloud and Box's offerings for sharing documents outside our organization over competitors like Dropbox. However, Dropbox is better known for …
Chose Box
Box is better for large file sets than Dropbox, and doesn't have the collaboration abilities of Sharepoint (But that's not a negative! Sometimes it's just not needed).
Chose Box
This platform was a recent selection but before switching to Box we used Hiver, MS SharePoint, Dropbox, and Asana. We moved to Box because of many reasons like cost factors, usability factors, support team rating, and much more. With my
Chose Box
Our university previously used a private VPN, and we've used Google Drive as well before. At a previous university, I had experience with Dropbox. While I was unhappy about the switch to Box at first (change is always hard), Box seems superior in ease of use and collaboration …
Chose Box
The first benefit of using Box that comes to my mind is the cost advantage. Box is generally more affordable and easy-to-use than Dropbox Business because it eliminates the cost of hardware and maintenance which translates into significant cost savings. Box team maintains, …
Chose Box
Box has fewer features than Dropbox and that makes it easier to use.
Chose Box
I slightly prefer Box over Dropbox, especially if I need to store and manage thousands of files. Dropbox online file management was not as easy to navigate as Box. However, Dropbox also has a similar cloud sync feature that worked similar to Box and was pretty comparable to the …
Chose Box
I believe that anyone with exposure to software like Dropbox or Google Drive will have an easier transition when attempting to use Box. Where Box could improve is having a refresh of the UI/UX design. With an improvement to the design, Box can be more responsive and widely …
Chose Box
The best user experience of any of the major cloud data providers. As it's not a product of any of the other major technology companies, it remains agnostic to the many platforms / features that everyday users want to have.
Chose Box
Among many other solutions box has been vetted by our security professionals and deemed to be the best solution for our particular organization. This lends to many of box's security features that still allow for collaboration and secure file sharing.
Chose Box
Box has cheap storage pricing and so is preferred by small organizations, and easy to use app and sync make it a good product to use.
Cross platform file sharing and editing over the cloud is one of the best features it has.
Chose Box
I prefer Box over all of these alternatives because I find Box to be a lot more user-friendly and intuitive. Box has a lot more integrations as compared to the previous alternatives I used in my company. Moreover, this tool has led to an improvement in risk mitigation because …
Chose Box
Simply put, having unlimited file storage is a clear differentiator. Furthermore, the number of integrations offered by Box is simply unmatched. If you are looking for pure document and file sharing, I don't think there is a better product on the market. The benefits from …
Chose Box
Box and its competitors are all quite similar in their filesharing and storing capabilities. I think the closest, most similar product would be OneDrive, which I use quite often. Google Drive provides a bit more of real-time updating and version control of documentation that I …
Chose Box
A simple secure link and a password protection is what employees use to share files. Box is made different from other cloud content collaboration software because of the commenting feature which keeps all discussions together and enables any collaborator to provide feedback on …
Chose Box
Box was selected prior to me starting with the company. We eventually switched to Sharepoint because of the cost savings, but otherwise, we would have preferred to stay on Box. OneDrive did not stack up to Box because it was determined that it was best suited for storing work …
Chose Box
Box has a similar, but easier interface.
Chose Box
Box is a professional tool that has a rich suite of features that go head to head with Google and has many more use cases [than] iCloud. For the price, Box is a great alternative to other cloud storage and data asset management software offers. Box is a great addition to any …
Chose Box
Box was the most versatile and cheaper of these options, also had more granular admin capabilities and platform agnostic (whether your are using MS Office or Google Docs).
Chose Box
Box has added some new protections to try and prevent multiple people from working on the same document at the same time without knowing, but I have yet to test them out. That has been an issue in the past that has led to some weird file uploads where now there are multiple …
Dropbox
Chose Dropbox
We switched over to box because of some integration tools we wanted for Salesforce, and to have a platform that could be better utilized by others outside of our design and production team. We found that box has better usability for our users that aren't as fluent in computers. …
Chose Dropbox
We chose Dropbox because its interface is simple to use and the synchronization of documents is fast. It is a really excellent application.
Chose Dropbox
Both tools are very good. ShareFile has more security, but Dropbox is more user-friendly. We actually have been back and forth on which platform to use. Many of us use Dropbox personally, but understand the business value add of ShareFile with healthcare clients.
Chose Dropbox
I have used Box, Google Drive and MS OneDrive. Honestly, most of the company has trust issues with Microsoft and Google as they have a history of leaks and system hacks. Box is good but not as complete a business solution compared to Dropbox. Dropbox is fast and reliable and it …
Chose Dropbox
I've been a longtime user of Dropbox, for me, I'm already invested. I never have any issues across different devices or platforms. "Dropbox Life"!
Chose Dropbox
We found that Dropbox is easier to use than One Drive, Google Drive and Stacks. Dropbox app is reliable and offers stability as the security features are great giving us peace of mind. The uploading is also much easier to use and more convenient then the others we have used.
Zoom Workplace
Chose Zoom Workplace
It has been incredible for the phone services we have been using it for. We do also use Microsoft Teams for our video communication as well and although that platform is used most for our video calls internally, having zoom and several zoom business accounts allowing us to hold …
Chose Zoom Workplace
Zoom Workplace's ease of annotation and ability to easily screen share has been the clear divider for us.
Chose Zoom Workplace
Skype is good for quick messaging and calls but it does not have the screen recording feature. Also it needs a higher internet bandwidth. For more than 2-3 participants it does not work too well. Call drops/disconnects in Skype are more frequent in Skype as compared to Zoom if …
Chose Zoom Workplace
Zoom is much better than Google Hangouts Meet and Cisco Webex. Google hangouts has a limit on number of participants and doesn't have the ability to breakout participants into groups. Also, google hangouts have been buggy for a very very long time. Additionally, we need a …
Chose Zoom Workplace
Zoom does what it's supposed to do and it does it really really well. I've had very little issues with Zoom. Once you get used to the format, the second time doing anything is intuitive. My guys like it because it works great on every platform and operating system. Zoom is my …
Chose Zoom Workplace
Like I said, the particular advantage for us with Zoom is the functionality to have multiple participants on the conference at the same time which we felt Skype and GoToMeeting were not strong at.
Chose Zoom Workplace
Zoom does have a price tag, but it's much more robust in the interface, scheduling, connectivity, and abilities to have multiple people on the call. There's less confusion, so you can collaborate and communication a lot easier than if you were on Skype. We still use Skype, but …
Chose Zoom Workplace
I've used a variety of different platforms for video conferencing and webinars. Zoom is consistently the best, best looking, easiest to use, with great video and audio. It even fails intelligently when things go wrong.
Chose Zoom Workplace
It beats GTM on price, picture quality and ease of use for my clients. Fuze was pretty good and similar cost, but their technical support was dreadful and closed down at weekends when I would most often need it.
Chose Zoom Workplace
  • More reliable and complete than Skype.
  • Less expensive and more user-friendly than gotomeeting and Maestro Conference.
  • For a small practice like mine it fits the big range of scale I get asked to service.
Chose Zoom Workplace
Zoom works well on every feature set it implements and outshines the rest. Zoom has proven its reliability to our client base and to us as a technology provider. It offers stability, and an extreme ease of use, be it for webinars, quick meetings, virtual conference rooms and …
Chose Zoom Workplace
We chose Zoom 100% based on its ability to host up to 50 participants on a video call. That was the single most important thing we needed to solve for. Upon using it - we learned with a solid video conferencing tool it is. I have had quality issues on every other product I …
Chose Zoom Workplace
We used GoToMeeting and Skype for meetings before we switched to Zoom. Since we started using Zoom, the meetings have gone really well. Only Zoom works great on low bandwidths but GoToMeeting and Skype do not work great for low connections. Also Skype does not work well when …
Features
BoxDropboxZoom Workplace
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Box
7.6
26 Ratings
6% below category average
Dropbox
-
Ratings
Zoom Workplace
-
Ratings
Content capture & imaging8.119 Ratings00 Ratings00 Ratings
File sync, storage & archiving9.725 Ratings00 Ratings00 Ratings
Document management8.424 Ratings00 Ratings00 Ratings
Records management7.020 Ratings00 Ratings00 Ratings
Content search & retrieval8.324 Ratings00 Ratings00 Ratings
Enterprise content collaboration8.021 Ratings00 Ratings00 Ratings
Content publishing & creation5.015 Ratings00 Ratings00 Ratings
Security, risk management & information governance8.326 Ratings00 Ratings00 Ratings
Contract lifecycle management9.012 Ratings00 Ratings00 Ratings
Automated workflows9.014 Ratings00 Ratings00 Ratings
Artificial intelligence2.011 Ratings00 Ratings00 Ratings
Mobile support6.823 Ratings00 Ratings00 Ratings
Integration9.623 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Box
-
Ratings
Dropbox
8.0
1336 Ratings
4% below category average
Zoom Workplace
-
Ratings
Versioning00 Ratings8.11110 Ratings00 Ratings
Video files00 Ratings7.91092 Ratings00 Ratings
Audio files00 Ratings8.2988 Ratings00 Ratings
Document collaboration00 Ratings7.81162 Ratings00 Ratings
Access control00 Ratings8.41234 Ratings00 Ratings
File search00 Ratings7.61280 Ratings00 Ratings
Device sync00 Ratings8.31230 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Box
-
Ratings
Dropbox
8.5
1265 Ratings
1% below category average
Zoom Workplace
-
Ratings
User and role management00 Ratings8.41130 Ratings00 Ratings
File organization00 Ratings8.41246 Ratings00 Ratings
Device management00 Ratings8.61110 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Box
-
Ratings
Dropbox
8.4
1255 Ratings
3% below category average
Zoom Workplace
-
Ratings
Performance00 Ratings7.81244 Ratings00 Ratings
Reliability00 Ratings9.01251 Ratings00 Ratings
Storage Reports00 Ratings8.3954 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Zoom Workplace
8.4
1004 Ratings
1% above category average
High quality audio00 Ratings00 Ratings8.7996 Ratings
High quality video00 Ratings00 Ratings8.8995 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Zoom Workplace
8.6
1003 Ratings
2% above category average
Desktop sharing00 Ratings00 Ratings9.31002 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Zoom Workplace
8.6
1009 Ratings
3% above category average
Calendar integration00 Ratings00 Ratings8.8921 Ratings
Meeting initiation00 Ratings00 Ratings9.0983 Ratings
Record meetings / events00 Ratings00 Ratings9.1958 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Zoom Workplace
8.4
872 Ratings
3% above category average
Live chat00 Ratings00 Ratings9.0854 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Zoom Workplace
8.8
862 Ratings
12% above category average
User authentication00 Ratings00 Ratings8.8756 Ratings
Participant roles & permissions00 Ratings00 Ratings8.6827 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Zoom Workplace
7.9
236 Ratings
5% below category average
Hosted PBX00 Ratings00 Ratings7.9114 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings00 Ratings7.6140 Ratings
Directory of employee names00 Ratings00 Ratings8.2219 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Zoom Workplace
8.0
265 Ratings
5% below category average
Answering rules00 Ratings00 Ratings8.4193 Ratings
Call recording00 Ratings00 Ratings8.6242 Ratings
Call park00 Ratings00 Ratings7.6150 Ratings
Call screening00 Ratings00 Ratings7.8167 Ratings
Message alerts00 Ratings00 Ratings8.0211 Ratings
Business SMS/External Messaging00 Ratings00 Ratings8.0134 Ratings
Voicemail Transcription00 Ratings00 Ratings7.6185 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Zoom Workplace
8.7
293 Ratings
1% above category average
Mobile app for iOS00 Ratings00 Ratings8.6259 Ratings
Mobile app for Android00 Ratings00 Ratings8.8179 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Box
-
Ratings
Dropbox
-
Ratings
Zoom Workplace
8.5
250 Ratings
3% above category average
Centralized communications management00 Ratings00 Ratings8.7200 Ratings
Team messaging00 Ratings00 Ratings8.6216 Ratings
Team document sharing00 Ratings00 Ratings8.4193 Ratings
Call and meeting analytics00 Ratings00 Ratings8.3203 Ratings
Best Alternatives
BoxDropboxZoom Workplace
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
SugarSync
SugarSync
Score 4.1 out of 10
Broadvoice | GoContact
Broadvoice | GoContact
Score 9.2 out of 10
Medium-sized Companies
MediaValet
MediaValet
Score 9.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
Enterprises
MediaValet
MediaValet
Score 9.0 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
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User Ratings
BoxDropboxZoom Workplace
Likelihood to Recommend
8.0
(154 ratings)
8.6
(1348 ratings)
8.8
(1019 ratings)
Likelihood to Renew
8.0
(12 ratings)
8.2
(41 ratings)
7.7
(25 ratings)
Usability
8.0
(21 ratings)
8.1
(496 ratings)
8.8
(45 ratings)
Availability
10.0
(5 ratings)
6.8
(3 ratings)
9.1
(2 ratings)
Performance
9.1
(12 ratings)
6.0
(8 ratings)
9.0
(3 ratings)
Support Rating
8.5
(29 ratings)
6.6
(38 ratings)
6.2
(46 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
9.1
(1 ratings)
Online Training
10.0
(3 ratings)
8.2
(2 ratings)
-
(0 ratings)
Implementation Rating
10.0
(6 ratings)
7.5
(4 ratings)
6.3
(11 ratings)
Configurability
10.0
(1 ratings)
6.4
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
10.0
(1 ratings)
6.6
(4 ratings)
9.7
(3 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
BoxDropboxZoom Workplace
Likelihood to Recommend
Box
I think Box is great for research teams or anyone that has a large number of files that need to be securely stored. Particularly in the case of social science research, where it is important to protect identifying data, Box is a great option. In cases where teams need a more reliable means for real-time collaboration, I would probably consider a different alternative
Read full review
Dropbox
Let me describe a scenario that happened recently in our organization's marketing team storing thousands of images videos and pdfs and Dropbox is done a great perfomer in this situation by the product features which is very helpful for the team, such as smart sync reduces disc usage, preview support for many media formats & Integrate with Adobe Creative Cloud.
Read full review
Zoom
Zoom Workplace is ideal for many businesses, more so because it saves money by uniting different functionalities into one app - meetings, messaging, phone, and scheduling. The tool keeps teams connected thanks to the amazing collaboration and communication features. In addition, Zoom Workplace is helpful for businesses with a hybrid team, thanks to its effortless connections.
Read full review
Pros
Box
  • The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs.
  • Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.).
  • Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics.
  • It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go.
Read full review
Dropbox
  • I can share projects I need feedback on.
  • I can make projects available to editors so that they can do their work.
  • Dropbox is a place where I can store files that I can access from anywhere, even if I don't have my laptop with me at the time.
  • I have an old friend who is an acting professor in Tokyo. He loves the dialogue that I write in my novels. He converts chapters into scenework for his acting students. They get very excited when there's new material!
Read full review
Zoom
  • It offers amazing unified collaboration features, including Zoom whiteboard, Zoom team chat, and integrated mail and calendar.
  • Zoom is a great meeting solution, with features like smart recording, breakout rooms, and personalized video and audio, making it a functional business meeting tool.
  • It is equipped with amazing AI features that help summarize meetings, generate content, and provide quick catch-up, allowing one to ask AI questions without interrupting meetings.
Read full review
Cons
Box
  • The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin.
  • Sometimes there are some syncing issues in the background.
  • The product has very limited functionality in some areas which could be a bit frustrating at times.
Read full review
Dropbox
  • I’d like to be able to hover over an image/document and have it expand/enlarge without actually opening it
  • I’d love to see a carousel that lets me thumb through more quickly
  • I’m almost always in thumbnail view. I’d like to see them re-organize automatically when something is moved or deleted instead of leaving an empty space.
  • AI options for photo editing.
  • Easier pdf markups
Read full review
Zoom
  • I don't think there is any malfunction in their solution; it's extremely convenient to use, be it creating a meeting invite, adding people, sending any extra stuff to them. It's quick, and this is the only tool that works seamlessly even on Androids.
Read full review
Likelihood to Renew
Box
I like the security features and I like the website. It's easy to use and create and move things around as needed. The main reason for a lower rating is because the Box Sync app is just not a good program. It's a memory hog, it's slow, transfer speeds are slow, and it's not the most efficient route. If you have a large Box account and you need to get a computer up to speed on a large amount of data within Box, you are in for the long haul. Last time I had to do this, it took 3 days to sync all of the files and we are talking around 100 GB worth of data
Read full review
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Box
Everything with Box is seamless. It can be integrated into virtually any other software or application. You can even get the app for your phone or tablet to work on the go. File syncing is so quick. The only reason I gave it a 9 is the issue I discussed earlier about the local file application rebooting and not continuing to sync files. Other than that, it's great!
Read full review
Dropbox
It works extremely well, and we have never had any issues with connecting or sharing files. It's very easy to use, and any team member can share, add, and delete files to a virtual drive. This is extremely helpful, and it's an amazing tool to use, ensuring everyone can connect and work together effectively.
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Box
Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked.
Read full review
Dropbox
I really recommend the product for the Dropbox availability is a great having very very less downtimes, they errors are less I have been faced yet, due to connectivity sometimes we are getting errors. Only sometimes the limitations of some features show some errors.
Read full review
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Box
The general operation and management of Box is very efficient, both when accessing the account, and when adding files, downloading or modifying any document directly. The web platform, mobile and desktop versions work really well and quickly, making all the work and process flow smoothly and without setbacks. So far I have not been able to observe any inconvenience
Read full review
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
Read full review
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Box
I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated.
Read full review
Dropbox
They immediately responded like in an example that I gave where one of our staff members accidentally deleted the whole Special Hope Network Dropbox, we immediately contacted Dropbox they walked us through the steps of how to retrieve the information and luckily enough we were able to retrieve the entire Dropbox and we have had back and forth with Dropbox on what to do when an employee leaves how to remove them how to add another employee.
Read full review
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
In-Person Training
Box
The in person training was done in house and I helped with the training, people seem to respond well.
Read full review
Dropbox
The person for corporate product dealing and knowledge of the product explore and better and secure use are properly handover to us. Also provide full software and tool training from the basic to the pro level with each and every possible explanation. Provide many sessions regarding every doubt. Also Guide better suitable options for our business to migrate and integrate for the expansion in all places employee smoothly.
Read full review
Zoom
No answers on this topic
Online Training
Box
The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us.
Read full review
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Zoom
No answers on this topic
Implementation Rating
Box
Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload.
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Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
Box
They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that Google Drive is very easy to use and has a lot [of] nice features too).
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Dropbox
I prefer the layout and visual aspect of Dropbox as it mirrors my files on my computer. I feel that I am more organized, and it's easier to find my files in Dropbox than it was with Google Drive.
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Zoom
Teams do not stack up to Zoom at all. My clients use Teamas because it is a corporate policy, and they use it most of the time between employees of the same company. It makes sense for this, NOT for me. Every time a Teams meeting is launched, since I am not part of this company, the meeting is laborious, the interface is not as nice as Zoom's, sharing documents is more difficult, etc., etc. Zoom is superior to Teams in every way!!!
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Contract Terms and Pricing Model
Box
No answers on this topic
Dropbox
I would recommend to this product directly to the sales team of Dropbox for the best deal provide to my referred person and provide the best service to them.
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Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
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Scalability
Box
It's great, as we put more files on there it's done very well.
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Dropbox
It's easy to integrate with the systems of Windows and Linux, easy to have web versions accessible, which provide the web login credentials. Also, it can be installed for individuals for the best autosync features.
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Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
Box
No answers on this topic
Dropbox
Their services are highly rated for moving massive, complex data sets from legacy on-premise servers to the cloud with minimal downtime.
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Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
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Return on Investment
Box
  • Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver.
  • Box reduces the risk of sharing a sensitive document to the wrong person via email.
  • Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable.
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Dropbox
  • When it works (usually if a client already has Dropbox, so they don't get the solicitation to sign up), it works flawlessly.
  • I've had multiple clients not see the "continue with download only" at the bottom and email me to resend the media another way because they don't have a Dropbox account.
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Zoom
  • We are still early in our adoption of Zoom Workplace for business, so we don't really have any data to show cost savings.
  • The ability to take a call summary or meeting summary and add it to our practice management system have been remarkable. It's a quick copy/paste and it's in the system. Prior to this, we would have to scan in notes and save them into the system, if it even got that far. Mostly, attorneys would be searching through legal pads for the notes of a previous meeting or phone call.
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ScreenShots

Box Screenshots

Screenshot of an overview of Box's intelligent content management platform. It provides a unified, AI-powered approach to managing and securing your unstructured data, or content. ICM provides organizations with collaboration, AI, security, compliance, and workflow tools, interoperable and customizable, to get the most from their content.Screenshot of how with Box AI, AI can be accessed right where enterprise content exists. While that work can reside within Microsoft, Google, Apple, and other productivity suites, Box helps users to tap the full potential of AI for unstructured data.Screenshot of how Box creates a central workspace to edit, review, and assign tasks. Users can automate business processes and centralize content workflows in Box, including a configurable content submission, unlimited e-signatures, user-drive no-code workflow, and task assignment to power approvals.Screenshot of how Box secures content from threats, including malware and ransomware, and recover from attacks if they happen. This helps to maintain a zero trust architecture to ensure proper usage of corporate data, and prevent data theft.Screenshot of how Box can connect to any productivity suite, including Microsoft, Google, and Apple. This extends any existing security investments with integrations into key DLP, SIEM, and network security tools. Thus, seamless experiences can be built for users in any system they use, whether that’s a business tool like Salesforce or ServiceNow, or communications engines like Zoom and Slack.Screenshot of an overview describing Box's scalability. With unlimited storage capabilities Box has an exabyte (1,000PB) of customer data plus 1 gigabit per second upload and download speed. At its core, Box is a multi-tenant global SaaS platform with enterprise-grade reliability and end-to-end encryption to secure content.

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.

Zoom Workplace Screenshots

Screenshot of an example collaboration feature. These are used to:
Transcribe, summarize, and capture action items with AI Companion from your in-person meetings.
Improve visibility and alignment by sharing emails to chats
Elevate a chat to a meeting or phone call to get to resolution faster. 
Continue meeting conversations and easily access shared information in Team Chat.Screenshot of an example of Zoom's productivity features. These features are used to:
Improve productivity across teams, locations, and time zones.
Organize project deliverables and assets in a centralized, collaborative doc.
Collaborate and map out projects visually on a whiteboard.
Jumpstart brainstorming sessions using AI and templates.
Gather valuable team input for well-informed decision-making with surveys and polls.
Stay on top of action items surfaced from across Zoom Workplace.Screenshot of some additional collaboration features. These are used to:
Optimize office experiences and in-person time.
Make sure remote participants feel connected with what is going on in the room.
Collaborate across remote and in-person teams on a virtual whiteboard.
Easily know and identify who is in the room and who is speaking in a Zoom Room with smart name tags and smart speaker tags.Screenshot of an example of Zoom's AI companion. This feature is used to streamline communications, improve productivity, increase employee engagement, and optimize flexible work.Screenshot of additional AI Companion features. The tools is also used to:
Launch internal campaigns.
Deliver visually rich updates with live streams, billboards, and videos.
Ensure critical comms are never missed with read receipts.
Send updates to deskless workers with Workvivo TV and Chat.