ChowNow vs. Rymera Wholesale Suite

The ChowNow platform is rock solid with daily use. It is easy to set up and train new staff. Lower pricing with competitors is the only reason for the 8 of 10

Incentivized

This plugin is great for a growing business that needs to move away from taking orders manually, but is also fully functional and comprehensive for businesses with larger wholesale revenue streams

• menu updating
• receiving customer data
• adding photos to our menu
• submitting refunds/adjustments to customers

Incentivized

• Easy to use order form

• Better structure of Pizza menus to ease 86 toppings
• The new interface could use some work. Smaller fonts make the "tickets" difficult to determine correct information. The system defaults to the last ticket time - The standard system was actually more accurate

Incentivized

• Product Table for admins to update wholesale, cost and retail pricing on 1 screen. Would be more efficient and not having to open each product to update pricing.
• Product table to show percentage discount to wholesale users next to the price
• Product table column to show profit the wholesale user could make if MSRP price is set or sold at retail price.
• Product table to show more modern add to cart popup
• Product table to allow more customisation, like font size, font style
• Product table to allow to style add to cart button, like rounded edges, wire button, etc.
• Allow users to select product table background color
• Registration Form fields, please add the delivery address fields and checkbox to use physical address as delivery address
• Registration form, also allows user to change the text the end-user sees of the standard field names like STATE, not all countries have states, but have also have Provinces.
• Checkout screen, the users can manipulate and change the minimum order requirements after entering the checkout screen. No validation happening here?

After 6 years using the product, I never had any issue with the support. The team is always nice and knowledgeable.

I push customers toward ChowNow instead of the references apps because of a) ChowNow has lower commission costs b) ChowNow gives customer data access c) ChowNow allows me to better issue refunds or adjustments. ChowNow however does not provide as much visibility to "new" potential customers. This is just my guess -- there are less average users on the ChowNow app on a nightly basis vs. the UberEats, DoorDash, Grubhubs of the world.

Incentivized

I've tried several wholesale plugins and always cancelled my subscription and gotten our money back. This is the first wholesale plugin we've stuck with. It's so easy and functional

• Returning guests from the email campaigns
• Offering easy to use online ordering has increased sales

Incentivized

• We are still setting up, our wholesale side store is opening next week, very excited, will only then know if it works well.