Cin7 Orderhive vs. ZhenHub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7 Orderhive
Score 6.5 out of 10
N/A
Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking system. Orderhive provides integrations with marketplaces (Amazon, eBay, Etsy) shopping carts (Shopify, Magento, WooCommerce), shipping (FedEx, USPS, UPS, DPD), accounting software (Quickbooks & Xero) in one…
$95
per month
ZhenHub
Score 9.1 out of 10
Small Businesses (1-50 employees)
ZhenHub aims to enable modern retailers to execute global logistics operations with ONE-CLICK. Manage inventory and orders, track packages and fulfill orders instantly. For eCommerce retailers using Shopify or crowdfunding on Indiegogo or Kickstarter or just simply selling online, ZhenHub aims to satisfy all Inventory Management and Order Management needs. The vendor boasts a free platform for merchants to easily manage their inventory, integrate with sales channels like…
$0
50 online orders / month, 1 eCommerce Integration, 1 Warehouse, 1 User
Pricing
Cin7 OrderhiveZhenHub
Editions & Modules
Essentials
$95
per month
Standard
$195
per month
Enhanced
$295
per month
Enterprise
$500
per month
Basic Plan (Free)
$0
50 online orders / month, 1 eCommerce Integration, 1 Warehouse, 1 User
Starter Plan
29 USD
1,500 online orders / month, 200 shipment tracking / month, 2 eCommerce Integrations, 2 Warehouses, 2 Users, ZhenHub Fulfillment Centers
Standard Plan
69 USD
10,000 online orders / month, 1,500 shipment tracking / month, 3 eCommerce Integrations, 5 Warehouses, 15 Users, ZhenHub Fulfillment Centers
Professional Plan
179 USD
30,000 online orders / month, 3500 shipment tracking / month, 5 eCommerce Integrations, 15 Warehouses, 20 Users, ZhenHub Fulfillment Centers
Offerings
Pricing Offerings
Cin7 OrderhiveZhenHub
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Cin7 OrderhiveZhenHub
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Cin7 Orderhive
5.8
1 Ratings
28% below category average
ZhenHub
-
Ratings
Inventory tracking3.01 Ratings00 Ratings
Barcode scanning10.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics7.01 Ratings00 Ratings
Item kitting10.01 Ratings00 Ratings
Invoicing4.01 Ratings00 Ratings
Forecasting2.01 Ratings00 Ratings
Accounting integration2.01 Ratings00 Ratings
Best Alternatives
Cin7 OrderhiveZhenHub
Small Businesses
Webgility
Webgility
Score 8.9 out of 10
Webgility
Webgility
Score 8.9 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.2 out of 10
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.2 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Cin7 OrderhiveZhenHub
Likelihood to Recommend
6.5
(7 ratings)
9.1
(1 ratings)
Usability
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Cin7 OrderhiveZhenHub
Likelihood to Recommend
Cin7
Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
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ZhenHub Technologies Ltd.
It is well suited for ecommerce that run a Shopify platform.
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Pros
Cin7
  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
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ZhenHub Technologies Ltd.
  • Best pricing.
  • Best and fastest integration.
  • Fast response to problems.
  • No implementation fees.
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Cons
Cin7
  • shipping, I would like to be able to handle returns more easily.
  • I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
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ZhenHub Technologies Ltd.
  • More transparency with which warehouses are they using.
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Usability
Cin7
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
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ZhenHub Technologies Ltd.
No answers on this topic
Support Rating
Cin7
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
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ZhenHub Technologies Ltd.
No answers on this topic
Alternatives Considered
Cin7
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
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ZhenHub Technologies Ltd.
Zhenhub has the best pricing, automated integration and fast-response customer service. They are a technological company in a very old industry.
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Return on Investment
Cin7
  • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
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ZhenHub Technologies Ltd.
  • Not that much as we finally decided to develope the British market in the future (where it was supposed to be used).
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ScreenShots

Cin7 Orderhive Screenshots

Screenshot of

ZhenHub Screenshots

Screenshot of Data Validation - missing addresses, phone numbers or incorrect contact information, we will provide automatic validation and verificationScreenshot of Automated Notifications - once tracking numbers are entered, automated notifications will be sent to your customerScreenshot of Reporting and Data Analytics - quick overview of your entire operation and drill down into the detailsScreenshot of Quick Add Customers into your contact listScreenshot of Global Shipment Tracking - visual world map of all your shipmentsScreenshot of Order Management - once your customer makes a purchase the order is automatically pulled through