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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki SM

    Score9.6 out of 10
    N/ACisco offers Meraki Systems Manager (SM), an enterprise mobility management platform supporting the monitoring, provisioning and securing of mobile devices across an enterprise network.N/A

    Jamf Connect

    Score8.3 out of 10
    N/AJamf Connect is a Mac device authentication solution, that lets a user unbox their device, power it on and access all of their corporate applications and resources after signing on with a single set of cloud identity credentials.N/A
    Pricing
    Cisco Meraki SMJamf Connect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Meraki SMJamf Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Meraki SMJamf Connect
    Considered Both Products
    Cisco
    Chose Cisco Meraki SM
    We just love the Cisco Meraki SM single pane of glass and ease of use compared to other SM / MDM products.
    Incentivized
    Jamf Software, LLC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    Cisco Meraki SMJamf Connect
    Small Businesses
    Apple Business Essentials
    Score8.2 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Medium-sized Companies
    Jamf Pro
    Score8.7 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Enterprises
    Jamf Pro
    Score8.7 out of 10
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki SMJamf Connect
    Likelihood to Recommend
    9.6
    (16 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.4
    (10 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Meraki SMJamf Connect
    Likelihood to Recommend
    Cisco
    It is very helpful if you need to restrict the apps a student or employee can have on their device. I had teachers using Netflix on the iPads before I brought them under management. Restricting them will make you unpopular with some of your employees, however, I advise them the device is being provided for business use and, therefore we have the right and responsibility to manage it.
    Incentivized
    Read full review
    Jamf Software, LLC
    Jamf Connect works particularly well in our lab environments where the central "source of truth" for student accounts is our Okta IdP. As Apple has recommended moving away from Active Directory binding (which was our previous source of truth for authentication) we needed a new central way to manage this function. Okta worked well for other services on campus, and it was a smooth integration to make it work with Jamf Connect for virtually all use cases on campus (we still have a couple of NAS/SAN systems that require Active Directory).
    Incentivized
    Read full review
    Pros
    Cisco
    • We can create templates for our mobile devices that make new hardware deployments a breeze.
    • Pushing out new with Apple Business Manager is easy and efficient.
    • We get tons of real-time information on our devices and useful historical information and logs.
    • Kiosk and Single App mode is great for single purpose tablets.
    Incentivized
    Read full review
    Jamf Software, LLC
    • password sync works very well
    • regular updates to Jamf Connect with improvements
    • small and simple tool
    • Account creation is now on next level after we don't need AD Bind
    Read full review
    Cons
    Cisco
    • Limited ability for "command line" functions. For example, we had a laptop that was stolen and showed to be online, but we could not wipe it. We were able to access a command prompt, but it would not accept DISKPART or FORMAT commands to try and make the PC unusable.
    • The GPS location is not terribly accurate and frequently it "guesses" location based off of an IP address rather than actually activating the GPS on the device. This makes tracking lost/stolen devices very difficult.
    • Difficulty getting devices to correctly show their status in the dashboard. For example, I can have a PC that is online and connected to the Internet, but shows to be offline in the dashboard. Only after refreshing many times would it indicate that the PC was actually online, thus allowing me to administer it.
    Incentivized
    Read full review
    Jamf Software, LLC
    • More control over local access for non-cloud accounts
    • Does not handle password changes made directly in Okta very smoothly
    • Setting up configuration is a bit opaque to non-IdP personnel
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    No answers on this topic
    Jamf Software, LLC
    It is almost a certainty that we will continue to use Jamf Connect, even with Apple coming out with Platform Single Sign On. Jamf Connect provides several features that PSSO does not, such as "just in time" local account creation and automatic synchronization of enterprise credentials. It is unlikely that we would investigate other options at this time or in the near future.
    Incentivized
    Read full review
    Usability
    Cisco
    It has is easy to use overall and is very powerful. The learning curve for the system is very small and I have found it easy to train members of our team to use it. It can fit any size organization and the support is excellent. The ROI is well worth it. If you have a multiplatform ecosystem, this tool is near perfect.
    Incentivized
    Read full review
    Jamf Software, LLC
    Jamf Connect is quite easy to use and has the necessary options on the login screen (such as WiFi network connection) for getting connected and authenticated. It has a simple to use menulet that allows password changes and resets as well as temporary elevation, all with very clear workflows. It also allows us to assign field staff to their client users' computers so that they can provide support without having to resort to LAPS accounts.
    Incentivized
    Read full review
    Support Rating
    Cisco
    We have found that Cisco Meraki has always had very good customer support. In the rare case, when we have needed assistance they have always been quick to respond and solve the issue.
    Incentivized
    Read full review
    Jamf Software, LLC
    No answers on this topic
    Alternatives Considered
    Cisco
    The only product I have used that is similar is Apple Configurator. While a powerful solution, it requires physical access to the devices which is not always possible, especially on a large site. Meraki is able to achieve many of the same functions as the Apple configurator but without ever needing to physically access the device, other than initial setup and registration.
    Incentivized
    Read full review
    Jamf Software, LLC
    The only other product we evaluated was Xcreds from TwoCanoes software, which is essentially a one person shop. We already were Jamf Pro customers, and Jamf Connect fulfilled all of the requirements for this function along with providing professional customer support. Since we already had a relationship with Jamf, it made perfect sense to add this product to our toolkit, and keep technical support contained within one organization.
    Incentivized
    Read full review
    Scalability
    Cisco
    It’s scalable up to a point and will scale well from small to a medium business, however, as a business grows and policies get more mature or detailed, you might have to later upgrade to a more appropriate enterprise solution such as MaaS360 or AirWatch. This solution however, will last quite a long tome for a growing business.
    Incentivized
    Read full review
    Jamf Software, LLC
    No answers on this topic
    Return on Investment
    Cisco
    • Our immediate take away has been a savings of thousands a year in MDM fees. We were paying around $3.00 a device with our previous MDM and our average with Meraki is about $1.88 per device. That while providing far more functionality than our previous provider.
    Incentivized
    Read full review
    Jamf Software, LLC
    • we need more time to understand how Jamf Connect and the configuration "really" works
    Read full review
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