Webex Contact Center vs. Diabolocom
Webex Contact Center vs. Diabolocom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Webex Contact Center | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A | |
Diabolocom | N/A | Diabolocom is a cloud software vendor and telecommunications operator that offers an omnichannel cloud solution for sales, customer service, and contact centres. According to the vendor, thanks to its speed of implementation, its intuitive interface that is fully integrated in the main CRM on the market, and local business support, Diabolocom allows companies to offer benchmark customer experiences and improve their operational performance. Diabolocom supports the… | N/A |
Webex Contact Center | Diabolocom | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Webex Contact Center | Diabolocom | |
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Top Pros | No answers on this topic | |
Top Cons |
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Webex Contact Center | Diabolocom | ||||||||||||||||||||||||||||||||||||||||||
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Contact Center Software |
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Workforce Optimization (WFO) |
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Webex Contact Center | Diabolocom | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Webex Contact Center | Diabolocom | |
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Likelihood to Recommend | 8.7 (28 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Webex Contact Center | Diabolocom | |
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Likelihood to Recommend | Cisco | Diabolocom No answers on this topic |
Pros | Cisco | Diabolocom No answers on this topic |
Cons | Cisco | Diabolocom No answers on this topic |
Alternatives Considered | Cisco | Diabolocom No answers on this topic |
Return on Investment | Cisco | Diabolocom No answers on this topic |
ScreenShots | Webex Contact Center Screenshots | Diabolocom Screenshots |