76 Ratings
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Score 9 out of 100
6 Ratings
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Score 10 out of 100

Attribute Ratings

  • Dolby Conference Phone (Dolby Voice) is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.2

Cisco Webex DX80

92%
25 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Likelihood to Renew

Cisco Webex DX80

N/A
0 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Usability

9.2

Cisco Webex DX80

92%
17 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Support Rating

9.2

Cisco Webex DX80

92%
25 Ratings
10.0

Dolby Conference Phone (Dolby Voice)

100%
1 Rating

Implementation Rating

Cisco Webex DX80

N/A
0 Ratings
9.0

Dolby Conference Phone (Dolby Voice)

90%
1 Rating

Likelihood to Recommend

Cisco

It is an excellent choice for a personal device if you want to bring an independent device to meetings and add it as a second display at the same time. I don't believe that there is nearly as much benefit in using anything in a shared environment or in shared mode. My opinion is that the Room Kits that include displays that can flip or be touched by Samsung are more suited for that.
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Dolby

Implementing these units within our business reduced the number of support requests to our internal IT support desk. This was simply because these units are so simple to use. The user books a video conference meeting within Outlook and includes the meeting room they wish to hold the video conference in. Within five minutes, their meeting is recognized on the Dolby Conference Phone (Dolby Voice). Their meeting is also shown on the TV screen within the meeting room so that other people can see who will be using the room. On entering the room, the user simply touches the Join button next to their meeting on the Dolby Conference Phone (Dolby Voice), normally in the middle of the table, and within a few seconds, the meeting room has joined the video conference meeting.
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Pros

Cisco

  • Successful image/video quality.
  • By adjusting the camera angle, transmitting the document image to both you and the other party in a readable way.
  • Can be used as a touch screen and also as a PC monitor.
  • Can be managed by Call Manager, TMS, VCS.
  • Easy and user-friendly.
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Dolby

  • One-touch easy-to-join meeting
  • Supports two TV screens
  • Supports laptop screens on two TV screens without joining a video conference
  • Reduces mess of cables In the room
  • Dolby audio sound quality
  • Speaker and microphone within the same unit on the table
  • Supports wide range of cameras, including their own cameras
  • Easy to clean
  • Robust
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Cons

Cisco

  • Touch controller calibration could be a challenge
  • You can’t use the camera like a normal web cam
  • When you use the adapter is HDMI to DVI and if you are gone for a few minutes the display goes dark. Refresh the display does not come back on easily.
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Dolby

  • Support of three TV screens would be nice In some rooms
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Pricing Details

Cisco Webex DX80

Starting Price

Editions & Modules

Cisco Webex DX80 editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Dolby Conference Phone (Dolby Voice)

    Starting Price

    Editions & Modules

    Dolby Conference Phone (Dolby Voice) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Cisco

      No answers on this topic

      Dolby

      This rating is given because it is simple for us--a no-brainer to replace these units with a new Dolby video conferencing device. The fact that these units make the room neater and make it very easy for a user to onboard and use, just makes it a must-have item. The Linux version of these units is also easier to use with a little software patching required. For us, we can also use the Microsoft Teams gateway.
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      Usability

      Cisco

      In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.
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      Dolby

      That this unit is so easy for users to use. To join a meeting is a simple one-touch join. If they have not added the meeting room to their invite, then entering the meeting ID into the unit via the touch screen on the flying saucer is very easy. The mute button is on the top of the unit and shows a red LED circle when on mute.
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      Support Rating

      Cisco

      We've never had a problem getting help from Cisco. As the workhorses of Cisco's meetings, these devices are well-known and widely utilized throughout the organization. Even their sales representatives are familiar with how to maintain them. And if one does break (which has yet to happen), I am confident that we will receive the same high level of service and prompt replacement as we have in the past.
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      Dolby

      When we have asked the question to either BlueJeans or Dolby, we have been given the answer quickly. To be honest, the number of times that we have had to go to support on these units has been very low--maybe once a quarter.
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      Implementation Rating

      Cisco

      No answers on this topic

      Dolby

      We did not have any key issues during the implementation. The units are very easy to configure for BlueJeans. When you first turn on the unit, you select the video conferencing platform that you are using. The wizard will then request various information (e.g., IP address, network) and then look for software updates. Once completed, the unit can be installed in the meeting room. The unit will run off a PoE network lead, so one lead to the unit.
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      Alternatives Considered

      Cisco

      Both Webex Meetings and Cisco Webex DX80 are a tool for virtual meetings with videoconferencing. However, we like the Cisco Webex DX80 better to keep it fixed in small and medium meeting rooms. It is a piece of equipment that is used by me and everyone in the IT department for online meetings. I recommend the Cisco Webex DX80 and Webex Meetings for individual use for group meetings.
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      Dolby

      The biggest issue with others that we find is that no one has a simple one-touch method for users to join a video conference meeting. With most others, we found you either have to find your meeting or manually enter your meeting. With Dolby Conference Phone (Dolby Voice), you are straight into the room--one touch and in the meeting.
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      Return on Investment

      Cisco

      • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
      • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
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      Dolby

      • 95% reduction in IT support desk requests for help with the equipment
      • High-quality microphone and speaker
      • Robust, smart, clean looking.
      • Supports two TVs
      • Supports a number of cameras
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      Screenshots

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