ClickUp vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.6 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
ClickUpHubSpot CRM
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
ClickUpHubSpot CRM
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClickUpHubSpot CRM
Considered Both Products
ClickUp
Chose ClickUp
Much more flexible and complete, you can shape it for your liking.
Chose ClickUp
monday.com is more user friendly and it is easier to set up Automations. But it isn't as robust in features. There are many that I miss -- like time tracking, the ability to embed previews of files, the ability to add in emails and Slack messages as comments, and the AI fields.

I…
Chose ClickUp
The subscription price offers a very complete package compared to other similar products, so in terms of value for money, it is, in my opinion, the best deal. Even the free version is very complete, allowing you to get an excellent idea of ​​how it would impact a person's …
Chose ClickUp
ClickUp is far superior when it comes to self-learning these tools. Their UX is way better.
Chose ClickUp
They are all very similar, but ClickUp was easier to use. The UX design is great, everything falls into place. I didn’t have to train anyone from the team on how to use it. They easily understood how it works. It’s simple, clear and straightforward. Every move you make, it’s …
Chose ClickUp
I selected ClickUp over all of these due to the extensive functionality available. Most would do this well of that well, but nothing would fully cover all I was seeking to do in one platform, or if it did, would be missing something, such as custom fields or sub-tasks or …
Chose ClickUp
ClickUp ultimately has more customizablility and bells and whistles like time tracking, adding tasks to mulitple lists, custom fields, calculated fields, reporting, mulitple task views, private tasks/lists/folders/etc., request forms, automation, shortcuts and slash commands, …
Chose ClickUp
With each of the other platforms I've used, there was no one-stop-shop. We always had to use outside platforms or add-on processes to supplement what was missing. Sure they had good enough features but good enough wasn't good enough. We are an innovative company that operates …
Chose ClickUp
After spending a great deal of time with alternative tools, we found that the functionality and flexibility of ClickUp far surpassed other products on the market. The integrations alone meant that we could reduce or eliminate duplicate functions and keep our teams focused …
Chose ClickUp
Asana is definitely much more straightforward to use but is highly restricted in terms of resource management. There’s no way to track the time or budgets that CU lets us do.
Chose ClickUp
I like the Clickup is simple, customizable, and yet more advanced than other task management platforms. At the most simple level it's pretty straightforward forward but it's a little bit of a learning curve when you get more advanced.
Chose ClickUp
First, was the message - we will work less and replace a lot of apps
Second, it is ease to use, clean and intuitive - anybody could start using spending a miminum amouny of time to learn
Third, the plans and prices - very flexible
Chose ClickUp
ClickUp just has it all and has never let me down.
Chose ClickUp
ClickUp has proven to be superior to each of these platforms because it doesn't just focus on a single functionality. You can adapt it to your needs and you can also integrate it with other platforms, although you cannot have individual control of assets, it would be a good …
Chose ClickUp
We haven't used any other services.
Chose ClickUp
We have used and evaluated a number of platforms such as Asana, Trello, Confluence, Jira, Smartsheets and Monday.com. After spending a considerable amount of time reviewing these (we've actually trialed some of them as a business package) and their features, we have made the …
Chose ClickUp
I've used Microsoft Teams, Basecamp and Teamwork. I find ClickUp more sophisticated, complex but really useful features to manage projects and generate reports.
Chose ClickUp
ClickUp its way superior to these two apps. Hubspot is to complicated as a CRM. It takes a long time to add a client. Trello is simple to use but lacks of a lot of function that ClickUp have. Mainly the time tracking.
Chose ClickUp
ClickUp is easily the most potent PM tool I've used so far. The support is great, and he responds fast. They're actively improving what's already a fantastic platform. It can be intimidating for a beginner, and everyone has different learning curves, but I loved it from the …
Chose ClickUp
I like ClickUp because it is great for intellectual creatives. Jira is great for engineers, and MS Project is great for people who really like Microsoft products.
Chose ClickUp
ClickUp has a powerful and simple UI, that allows us to combine the effective components of other platforms into a single one.
Chose ClickUp
ClickUp's flexibility and time tracking are what set it apart from every other tools I tried. I was able to customize ClickUp to exactly what I needed from a project management tool. From there, having time tracking directly associated with each task and totaled up for each …
HubSpot CRM
Chose HubSpot CRM
Hubspot CRM just simply works out of the box, as compared to SFDC which requires a significant amount of resources when it comes to implementation. ClickUp is similar in nature where it works out of the box as a CRM, but lacks other features that my reps use such as the …
Chose HubSpot CRM
We switched from Salesforce to Hubspot in 2020, but I was not a frequent user of Salesforce at the time our company used it. We made the switch to Hubspot to save money.
Chose HubSpot CRM
We used to use Freshworks for our CRM, and HubSpot CRM exceeds on having all the platform integrated, you don't need to hire different platforms, as you have all the information in the same place.
We had to stop using the Marketing HUB professional, and started using Brevo for …
Chose HubSpot CRM
It is more sales-focused and has more robust features that integrate with other areas of our business, such as the website, marketing, and automating tasks and follow-up emails. The other apps required more work as CRMs, whereas Hubspot seemed more plug-and-play.
Chose HubSpot CRM
We have been evaluating a ton of tools, and we came to HubSpot because of the ease of use that you offer, as well as the ability to work with a startup company. The pricing was a no-brainer for us.
Chose HubSpot CRM
HubSpot CRM is the next level up. The core functionality exists in sales mate but in the end, to be a larger scale company HubSpot CRM is much better at keeping things organized, automating processes that will be impossible to do manually at scale, and it also has more robust …
Chose HubSpot CRM
The other programs that we have used prior to HubSpot CRM were not as user friendly and each department was using different programs for communication and tracking now that we all solely use HubSpot CRM it has helped with our workflow extremely. Having the ability to save art …
Chose HubSpot CRM
HubSpot CRM is a great CRM because it is very user-friendly. It is also very affordable and has a lot of great features.
Chose HubSpot CRM
More intuitive. Hubspot has much better pricing plans for 10+ users. Being able to install many modules, it ends up being a more comprehensive solution than other CRMs. The hubspot academy offers more content to learn how to tackle B2B sales and marketing initiatives.
Chose HubSpot CRM
HubSpot CRM had a wealth of features that made learning easier. I liked that I could pay for what I wanted, not qualities I wouldn't need for years. Learning features, on-demand customer support, and scalable
Chose HubSpot CRM
More organized AND customizable.
Features
ClickUpHubSpot CRM
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.2
676 Ratings
7% above category average
HubSpot CRM
-
Ratings
Task Management9.2676 Ratings00 Ratings
Resource Management8.2529 Ratings00 Ratings
Gantt Charts8.0485 Ratings00 Ratings
Scheduling8.3555 Ratings00 Ratings
Workflow Automation8.1529 Ratings00 Ratings
Team Collaboration9.1646 Ratings00 Ratings
Support for Agile Methodology8.8448 Ratings00 Ratings
Support for Waterfall Methodology8.6372 Ratings00 Ratings
Document Management8.0579 Ratings00 Ratings
Email integration7.7467 Ratings00 Ratings
Mobile Access7.2538 Ratings00 Ratings
Timesheet Tracking7.8447 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.8
339 Ratings
3% above category average
HubSpot CRM
-
Ratings
Project & financial reporting7.8339 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.9
1605 Ratings
2% above category average
Customer data management / contact management00 Ratings8.81546 Ratings
Workflow management00 Ratings7.91516 Ratings
Territory management00 Ratings4.9184 Ratings
Opportunity management00 Ratings8.31450 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.61562 Ratings
Contract management00 Ratings8.0185 Ratings
Quote & order management00 Ratings7.81063 Ratings
Interaction tracking00 Ratings8.61507 Ratings
Channel / partner relationship management00 Ratings8.2186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.6
1073 Ratings
0% below category average
Case management00 Ratings7.9999 Ratings
Call center management00 Ratings7.1863 Ratings
Help desk management00 Ratings7.7920 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
8.5
1416 Ratings
10% above category average
Lead management00 Ratings8.71337 Ratings
Email marketing00 Ratings8.31347 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.9
1467 Ratings
3% above category average
Task management00 Ratings8.31406 Ratings
Billing and invoicing management00 Ratings7.4735 Ratings
Reporting00 Ratings8.01299 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.9
1435 Ratings
4% above category average
Forecasting00 Ratings7.71129 Ratings
Pipeline visualization00 Ratings8.11364 Ratings
Customizable reports00 Ratings7.81323 Ratings
Customization
Comparison of Customization features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.5
1368 Ratings
2% below category average
Custom fields00 Ratings8.11340 Ratings
Custom objects00 Ratings7.81167 Ratings
Scripting environment00 Ratings6.3132 Ratings
API for custom integration00 Ratings7.9953 Ratings
Security
Comparison of Security features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
8.6
1326 Ratings
3% above category average
Single sign-on capability00 Ratings8.71187 Ratings
Role-based user permissions00 Ratings8.51263 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.3
908 Ratings
1% below category average
Social data00 Ratings7.1890 Ratings
Social engagement00 Ratings7.5880 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
8.0
1017 Ratings
8% above category average
Marketing automation00 Ratings8.01010 Ratings
Compensation management00 Ratings7.9665 Ratings
Platform
Comparison of Platform features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
8.0
1204 Ratings
6% above category average
Mobile access00 Ratings8.01204 Ratings
Best Alternatives
ClickUpHubSpot CRM
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpHubSpot CRM
Likelihood to Recommend
8.7
(676 ratings)
8.2
(1639 ratings)
Likelihood to Renew
7.7
(33 ratings)
9.6
(30 ratings)
Usability
8.0
(30 ratings)
7.9
(1487 ratings)
Availability
9.5
(6 ratings)
8.2
(1 ratings)
Performance
8.0
(5 ratings)
6.4
(1 ratings)
Support Rating
8.6
(46 ratings)
6.4
(24 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(7 ratings)
7.7
(9 ratings)
Configurability
8.0
(2 ratings)
4.5
(1 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
5.5
(1 ratings)
Ease of integration
7.0
(2 ratings)
7.3
(1 ratings)
Product Scalability
9.0
(6 ratings)
7.3
(1 ratings)
Professional Services
5.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(2 ratings)
6.4
(1 ratings)
Vendor pre-sale
5.0
(2 ratings)
7.3
(1 ratings)
User Testimonials
ClickUpHubSpot CRM
Likelihood to Recommend
ClickUp
Great for project management, reoccurring task management, building trackers and keeping track of what everyone is up to. Like all software that has great functionality, having solid governance and control over access is essential. I recommend ensuring that your admins/owners have a close eye on what is going on across the space or it can turn into an unmanageable nightmare.
Read full review
HubSpot
Well Suited - If you have a small sales team and want to focus on your priority leads - Need a tool to frequently email your top of the funnel to ensure brand recall happens the fastest possible way Not Suited - If you are expecting excellent UI/UX with a gamified approach CRM - Looking for a quick easy to use CRM (HubSpot required technical knowledge to setup).
Read full review
Pros
ClickUp
  • Customization of fields in Tickets
  • Integrations with other sites such as Google, Figma, JIRA, and GitHub
  • Combining many apps into one- Ticketing, sprint tracking, form submissions, documentation, file management, and chats
  • Continual improvements. The ClickUp team is always making amazing strides to update the site and make it that much better for its users
Read full review
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
Read full review
Cons
ClickUp
  • Add new people to meetings that are already in progress
  • Adicionar pessoas novas em reunioes que já estao em andamento
  • Record meetings within ClickUp
  • Gravar as reunioes dentro do clickup
  • connection with whatsapp to manage leads within the CRM in ClickUp
  • conexão com whatsapp para gerenciar leads dentro do CRM no ClickUp
Read full review
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
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Likelihood to Renew
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
Read full review
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
Usability
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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HubSpot
It's incredibly easy to use, pretty intuitive even to those who are not as technically savvy. For all the basics, most people can figure it out. I think the piece that can get tricky is how things are defined and how to correctly label opportunities at certain stages of the pipeline without getting confused or accidentally duplicating work that's already been done.
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Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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HubSpot
No answers on this topic
Performance
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
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HubSpot
No answers on this topic
Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
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HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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HubSpot
No answers on this topic
Implementation Rating
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
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HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Alternatives Considered
ClickUp
I did not make the decision to move to ClickUp, but I did provide feedback and hear feedback from our internal team about how ClickUp centralizes a lot of the company wides resources into one space. I feel that ClickUp provides more dynamic workflow building beyond Jira and Karbon, and tasks and questions are more searchable cross team, causing more time saved and less time reaching out to ask for an update. All Apps have their individual strengths, but ClickUp has it all live together in one space, making it easier overall for searching and updating items internally as a team.
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HubSpot
This answer may be a little more concise, as it's simpler! Although functionality is fairly similar, Management brought the Sales team into the boardroom and took us through a high-level guided tour of both Pipedrive & HubSpot CRM. It essentially boiled down to which interface do you prefer/which can you see yourselves using quicker/easier/faster? End result: HubSpot CRM based on unanimous decision!
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Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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HubSpot
No answers on this topic
Return on Investment
ClickUp
  • ClickUp integration into our time-tracking has held team members accountable for detailing/documenting individual tasks within ClickUp.
  • AI functions have allowed us to create procedure manuals in a fraction of the time we used to spend manually entering pertinent information.
  • Integrating my calendar into ClickUp has allowed me to easily time-block daily tasks and avoid missing deadlines.
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HubSpot
  • Tradeshow Lists and being able to create lists for our sales team to reach out.
  • Email Campaigns about new products and having CTA links for people to click which turn into purchase orders.
  • Creating Events and sending out invites for the events and those have turned into leads and business!
Read full review
ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.