ClickUp vs. HubSpot CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.4 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
HubSpot CRM
Score 8.5 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Pricing
ClickUpHubSpot CRM
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
Offerings
Pricing Offerings
ClickUpHubSpot CRM
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClickUpHubSpot CRM
Considered Both Products
ClickUp
Chose ClickUp
They are all very similar, but ClickUp was easier to use. The UX design is great, everything falls into place. I didn’t have to train anyone from the team on how to use it. They easily understood how it works. It’s simple, clear and straightforward. Every move you make, it’s …
Chose ClickUp
I selected ClickUp over all of these due to the extensive functionality available. Most would do this well of that well, but nothing would fully cover all I was seeking to do in one platform, or if it did, would be missing something, such as custom fields or sub-tasks or …
Chose ClickUp
ClickUp ultimately has more customizablility and bells and whistles like time tracking, adding tasks to mulitple lists, custom fields, calculated fields, reporting, mulitple task views, private tasks/lists/folders/etc., request forms, automation, shortcuts and slash commands, …
Chose ClickUp
With each of the other platforms I've used, there was no one-stop-shop. We always had to use outside platforms or add-on processes to supplement what was missing. Sure they had good enough features but good enough wasn't good enough. We are an innovative company that operates …
Chose ClickUp
After spending a great deal of time with alternative tools, we found that the functionality and flexibility of ClickUp far surpassed other products on the market. The integrations alone meant that we could reduce or eliminate duplicate functions and keep our teams focused …
Chose ClickUp
Asana is definitely much more straightforward to use but is highly restricted in terms of resource management. There’s no way to track the time or budgets that CU lets us do.
Chose ClickUp
I like the Clickup is simple, customizable, and yet more advanced than other task management platforms. At the most simple level it's pretty straightforward forward but it's a little bit of a learning curve when you get more advanced.
Chose ClickUp
First, was the message - we will work less and replace a lot of apps
Second, it is ease to use, clean and intuitive - anybody could start using spending a miminum amouny of time to learn
Third, the plans and prices - very flexible
Chose ClickUp
ClickUp just has it all and has never let me down.
Chose ClickUp
ClickUp has proven to be superior to each of these platforms because it doesn't just focus on a single functionality. You can adapt it to your needs and you can also integrate it with other platforms, although you cannot have individual control of assets, it would be a good …
Chose ClickUp
We haven't used any other services.
Chose ClickUp
We have used and evaluated a number of platforms such as Asana, Trello, Confluence, Jira, Smartsheets and Monday.com. After spending a considerable amount of time reviewing these (we've actually trialed some of them as a business package) and their features, we have made the …
Chose ClickUp
I've used Microsoft Teams, Basecamp and Teamwork. I find ClickUp more sophisticated, complex but really useful features to manage projects and generate reports.
Chose ClickUp
ClickUp its way superior to these two apps. Hubspot is to complicated as a CRM. It takes a long time to add a client. Trello is simple to use but lacks of a lot of function that ClickUp have. Mainly the time tracking.
Chose ClickUp
ClickUp is easily the most potent PM tool I've used so far. The support is great, and he responds fast. They're actively improving what's already a fantastic platform. It can be intimidating for a beginner, and everyone has different learning curves, but I loved it from the …
Chose ClickUp
I like ClickUp because it is great for intellectual creatives. Jira is great for engineers, and MS Project is great for people who really like Microsoft products.
Chose ClickUp
ClickUp has a powerful and simple UI, that allows us to combine the effective components of other platforms into a single one.
Chose ClickUp
ClickUp's flexibility and time tracking are what set it apart from every other tools I tried. I was able to customize ClickUp to exactly what I needed from a project management tool. From there, having time tracking directly associated with each task and totaled up for each …
Chose ClickUp
We chose ClickUp over the above for two reasons. The first is that ClickUp could do so much more for a lot cheaper. The other is that ClickUp has pretty much the same functionality. Even if it takes a bit longer to set up the fact that ClickUp can pretty much do anything has …
Chose ClickUp
We selected ClickUp based on the price-features ratio. I had worked earlier with Trello and Basecamp, and I like how ClickUp has more features. I have never worked with Asana and Monday.com which seemed to us like they might be closer to ClickUp with regards to features, but …
Chose ClickUp
ClickUp is definitely better at keeping day-to-day tasks at hand. Better at displaying and managing data turning it into a semi-CRM and the email integration even helps keep conversation notes to a greater extent.
Chose ClickUp
ClickUp custom fields have made a big difference in how I am able to manipulate the tool to work for many different business needs and divisions.
Chose ClickUp
For the first few years, ClickUp was a bit green and all over the place. It was a bit of a mess at first but now they've really finessed their process, UI and UX and it looks great. The biggest solution they provided was a better price point with larger solutions for feature …
HubSpot CRM
Chose HubSpot CRM
Hubspot CRM just simply works out of the box, as compared to SFDC which requires a significant amount of resources when it comes to implementation. ClickUp is similar in nature where it works out of the box as a CRM, but lacks other features that my reps use such as the …
Chose HubSpot CRM
As stated we use Freshdesk just for the client portal that it has with it. This helps us to integrate a AI chatbot of our own and to put a FAQ for our clients. HubSpot CRM does not do this on the free version you need to be on the highest version to get any access to a client …
Chose HubSpot CRM
We used to use Freshworks for our CRM, and HubSpot CRM exceeds on having all the platform integrated, you don't need to hire different platforms, as you have all the information in the same place.
We had to stop using the Marketing HUB professional, and started using Brevo for …
Chose HubSpot CRM
It is more sales-focused and has more robust features that integrate with other areas of our business, such as the website, marketing, and automating tasks and follow-up emails. The other apps required more work as CRMs, whereas Hubspot seemed more plug-and-play.
Chose HubSpot CRM
We have been evaluating a ton of tools, and we came to HubSpot because of the ease of use that you offer, as well as the ability to work with a startup company. The pricing was a no-brainer for us.
Chose HubSpot CRM
HubSpot CRM is the next level up. The core functionality exists in sales mate but in the end, to be a larger scale company HubSpot CRM is much better at keeping things organized, automating processes that will be impossible to do manually at scale, and it also has more robust …
Chose HubSpot CRM
The other programs that we have used prior to HubSpot CRM were not as user friendly and each department was using different programs for communication and tracking now that we all solely use HubSpot CRM it has helped with our workflow extremely. Having the ability to save art …
Chose HubSpot CRM
HubSpot CRM is a great CRM because it is very user-friendly. It is also very affordable and has a lot of great features.
Chose HubSpot CRM
We switched from Salesforce to Hubspot in 2020, but I was not a frequent user of Salesforce at the time our company used it. We made the switch to Hubspot to save money.
Chose HubSpot CRM
More intuitive. Hubspot has much better pricing plans for 10+ users. Being able to install many modules, it ends up being a more comprehensive solution than other CRMs. The hubspot academy offers more content to learn how to tackle B2B sales and marketing initiatives.
Chose HubSpot CRM
HubSpot CRM had a wealth of features that made learning easier. I liked that I could pay for what I wanted, not qualities I wouldn't need for years. Learning features, on-demand customer support, and scalable
Chose HubSpot CRM
More organized AND customizable.
Top Pros
Top Cons
Features
ClickUpHubSpot CRM
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.2
560 Ratings
9% above category average
HubSpot CRM
-
Ratings
Task Management9.4560 Ratings00 Ratings
Resource Management7.9426 Ratings00 Ratings
Gantt Charts8.1388 Ratings00 Ratings
Scheduling8.1455 Ratings00 Ratings
Workflow Automation7.8422 Ratings00 Ratings
Team Collaboration9.1531 Ratings00 Ratings
Support for Agile Methodology8.9360 Ratings00 Ratings
Support for Waterfall Methodology8.4296 Ratings00 Ratings
Document Management7.6470 Ratings00 Ratings
Email integration7.6368 Ratings00 Ratings
Mobile Access7.6440 Ratings00 Ratings
Timesheet Tracking7.6365 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.4
265 Ratings
0% above category average
HubSpot CRM
-
Ratings
Project & financial reporting7.4265 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.9
1572 Ratings
3% above category average
Customer data management / contact management00 Ratings8.61517 Ratings
Workflow management00 Ratings8.21484 Ratings
Territory management00 Ratings5.9184 Ratings
Opportunity management00 Ratings8.21418 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.41529 Ratings
Contract management00 Ratings8.0185 Ratings
Quote & order management00 Ratings7.41035 Ratings
Interaction tracking00 Ratings8.41474 Ratings
Channel / partner relationship management00 Ratings7.9186 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.1
1045 Ratings
6% below category average
Case management00 Ratings7.2973 Ratings
Call center management00 Ratings7.1841 Ratings
Help desk management00 Ratings7.0894 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
8.3
1386 Ratings
9% above category average
Lead management00 Ratings8.21307 Ratings
Email marketing00 Ratings8.51318 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.5
1438 Ratings
1% below category average
Task management00 Ratings7.91380 Ratings
Billing and invoicing management00 Ratings6.9713 Ratings
Reporting00 Ratings7.71271 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.8
1403 Ratings
3% above category average
Forecasting00 Ratings7.51105 Ratings
Pipeline visualization00 Ratings8.21332 Ratings
Customizable reports00 Ratings7.71293 Ratings
Customization
Comparison of Customization features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.3
1340 Ratings
3% below category average
Custom fields00 Ratings7.71313 Ratings
Custom objects00 Ratings7.41141 Ratings
Scripting environment00 Ratings6.3132 Ratings
API for custom integration00 Ratings7.6931 Ratings
Security
Comparison of Security features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
8.5
1298 Ratings
2% above category average
Single sign-on capability00 Ratings8.51160 Ratings
Role-based user permissions00 Ratings8.51235 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.1
885 Ratings
2% below category average
Social data00 Ratings7.1867 Ratings
Social engagement00 Ratings7.1857 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.7
993 Ratings
8% above category average
Marketing automation00 Ratings7.7986 Ratings
Compensation management00 Ratings7.6648 Ratings
Platform
Comparison of Platform features of Product A and Product B
ClickUp
-
Ratings
HubSpot CRM
7.9
1180 Ratings
5% above category average
Mobile access00 Ratings7.91180 Ratings
Best Alternatives
ClickUpHubSpot CRM
Small Businesses
Avaza
Avaza
Score 9.6 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpHubSpot CRM
Likelihood to Recommend
8.9
(560 ratings)
8.4
(1616 ratings)
Likelihood to Renew
8.6
(23 ratings)
9.8
(29 ratings)
Usability
8.6
(22 ratings)
8.2
(1463 ratings)
Availability
8.6
(4 ratings)
-
(0 ratings)
Performance
6.9
(4 ratings)
-
(0 ratings)
Support Rating
4.4
(42 ratings)
6.7
(23 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(3 ratings)
7.9
(8 ratings)
Configurability
9.1
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
ClickUpHubSpot CRM
Likelihood to Recommend
ClickUp
As a CRM tool, ClickUp fit like a charm, due to it's easy to customize nature, made possible to have the CRM setup done in a week at nearly zero cost, required some programing knowledge from my end, but I made it possible. As a inventory management, we are now capable of controling our inventory deep down to every detail we feel necessary. As a task management tool, of course, it's the basic nature of ClickUp, but now we no longer need to poke each other shoulder and ask about the ongoing status of any given task, we open the dashboard and everything is there. We now use this time to interact more and do other stuff.
Read full review
HubSpot
As I mentioned earlier, HubSpot helps organize the sales leads we contact. It makes it more accessible from the angle that we do not duplicate our work by contacting the same client by two different people. In addition, we can track the work and add reminders to follow up.
Read full review
Pros
ClickUp
  • Allows you to create dashboards to track your team and company's progress towards its goals.
  • Integrates docs and forms so we don't need to switch apps
  • Notifications about every update, so you never really need to go asking around for one.
  • Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up
Read full review
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
Read full review
Cons
ClickUp
  • The mobile app is confusing to use and does not represent a mobile version of the web app.
  • Some new features are included with the current plan and some you have to pay extra for.
  • Learning curve can be a bit much for non-digital native users.
Read full review
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
Read full review
Likelihood to Renew
ClickUp
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Read full review
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
Read full review
Usability
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
Read full review
HubSpot
I think the usability is great. I am able to train a new agent with zero experience in our process with HubSpot in a day or less. They can be proficient in using HubSpot quickly, the way I've designed it to work, in less than a week. I am able to load new leads, set calling campaigns, and start prospecting quickly. I've even had to call customer service for help, and they were super helpful.
Read full review
Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Read full review
HubSpot
No answers on this topic
Performance
ClickUp
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Read full review
HubSpot
No answers on this topic
Support Rating
ClickUp
ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
Read full review
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
Read full review
Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review
HubSpot
No answers on this topic
Implementation Rating
ClickUp
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
Read full review
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Read full review
Alternatives Considered
ClickUp
They are all very similar, but ClickUp was easier to use. The UX design is great, everything falls into place. I didn’t have to train anyone from the team on how to use it. They easily understood how it works. It’s simple, clear and straightforward. Every move you make, it’s actually what you expect it to do.
Read full review
HubSpot
HubSpot is different as it allows us to see all deals as we wanted to compare to others as other apps don't have those features Hubspot has to view deals in different views and make it according to your pipelines the way you want to see the deals and data track the daily reports very easily and review our own performance for the day to grow more.
Read full review
Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review
HubSpot
No answers on this topic
Return on Investment
ClickUp
  • ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources.
  • A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board.
Read full review
HubSpot
  • HubSpot is great for tracking deals - we use the deal pipeline to understand the part of the lifecycle that each and every deal is currently in. It also provides good historical information.
  • The contacts section is great for storing and managing engaged users for our mailing list. We utilise this feature with the free version.
  • The customisable dashboard is a great feature that enables you to keep the most important information on the home screen at log-in
Read full review
ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.