ClickUp vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.6 out of 10
Small Businesses (1-50 employees)
ClickUp is a productivity platform that brings together work apps, data, and workflows. Also presented as a Converged AI Workspace, ClickUp eliminates work sprawl to provide context and a single place for humans and agents to work together. The platform currently boasts over 20 million users worldwide.
$0
per month per seat
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
ClickUpMicrosoft Teams
Editions & Modules
Unlimited
$10
per month per user
Business
$19
per month per user
Enterprise
Custom
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
ClickUpMicrosoft Teams
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscount available for annual billing.Discounts are available for non profit organizations.
More Pricing Information
Community Pulse
ClickUpMicrosoft Teams
Considered Both Products
ClickUp
Chose ClickUp
Significant Time Savings & Automation.
Chose ClickUp
More customization and ease of use.
Chose ClickUp
We selected based on price and on board chat functionality
Chose ClickUp
I personally haven't been exposed to any similar sites or programs so I can't speak fully to this question.
Chose ClickUp
ClickUp is more complete than most of the other competitors on the list and is more focused on being awesome in providing the tools necessary for project management, including Agile methodologies, timetracking, and many more. For a software development company like mine, …
Chose ClickUp
ClickUp is quickly moving up the ranks to surpass other project management software options that aren't readily available to whole teams. For the past two years, I've witnessed close competition between ClickUp and monday.com for the top spot as the foremost emerging project …
Chose ClickUp
The subscription price offers a very complete package compared to other similar products, so in terms of value for money, it is, in my opinion, the best deal. Even the free version is very complete, allowing you to get an excellent idea of ​​how it would impact a person's …
Chose ClickUp
At first, all these apps are quite overwhelming. ClickUp's UX is intuitive. It's more robust and offers better customization for different industries, business scales, goals, and user types. The multiple views, the dashboard, sidebar, are key to adapting the app to your needs. …
Chose ClickUp
ClickUp's hierarchy and customizability is what led us to use ClickUp. The others cannot complete on this feature.
Chose ClickUp
Combine its features and have a massive focus on flexibility. Like gant views, task hierarchy, not necessarily too complex options and process.
Jira was more for programmers as well as MS Project.
Todo and Planner are too simple and missing gant or hierarchy of tasks.
Monday was …
Chose ClickUp
there are some things ClickUp can do that Teams can't. For example, in ClickUp you have the ability to create and assign a subtask but in Teams you can only enter a subtask and not assign it to anyone.
Chose ClickUp
I just find it more flexible and less clunky with the setup and management of the platform. It also gives more ways to view the same information across different use cases.
Chose ClickUp
I’m a big believer in the executive team at clickup. I don’t think any other productivity company out there has a bigger BHAG than the CEO of clickup.

So, with that being said, I know they will continue to strive to be better and better and help people save more and more of our …
Chose ClickUp
ClickUp had far more features and was easier to use than any of the other platforms we evaluated. It continues to "stand the test of time" as our organization rolls out new ideas for project management. It's flexibility and ease of use keeps it ahead of the game. ClickUp's …
Chose ClickUp
ClickUp's hierarchy is a big selling point, but they truly are as close to an all-in-one productivity platform as you can find!
Chose ClickUp
ClickUp’s task management first approach, gives it a leg up on tools like notion and Coda. Microsoft struggles to offer one centralized tool that can do all of this in one tool.
Chose ClickUp
Monday did not have as many levels (nests) in order to keep everything together, so we ended up recreating things separately and they would sometimes get lost.
Ability to switch between views as easily wasn't there. Once the structure was set that was it, tough to change.
Old …
Chose ClickUp
All of these other tools were either far more complicated for the team to integrate, or were missing many of the features that ClickUp has.
Chose ClickUp
ClickUp has more features, allows subtasks creation and management and costs less
Chose ClickUp
Cost. This was our biggest motivator to leave Asana and search for another platform. There was a learning curve, however, the team enjoyed the wider range of customization that Asana did not have.
Chose ClickUp
Before ClickUp, we used Trello for a while. It is a great tool but very simple and limited. We tried a couple of different options like Asana and monday.com but in the end we decided to go with ClickUp because it was easier to get started and more customizable. If I remember …
Chose ClickUp
It's one place when I have all my stuff, notes, tasks, on one single dashboard I can place my tasks as in Jira and inside of them I can do all kings of notes about them, create substasks, dependencies, etc. And one click away from that part I can store all my other notes so …
Microsoft Teams
Chose Microsoft Teams
Different teams can be created in Microsoft Teams. Communication can happen in the channels of these teams along with document sharing and collaboration with other members who have joined that team. It supports various file formats. Microsoft Teams integrates well with other …
Chose Microsoft Teams
Microsoft team is most powerful software that helps organization to improve the working process throw maintaining the better communication between them and most reliable to communication between each of us. you can chat with any person who is on Microsoft team and you can do …
Features
ClickUpMicrosoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.3
720 Ratings
7% above category average
Microsoft Teams
8.0
237 Ratings
3% above category average
Task Management9.3720 Ratings8.0176 Ratings
Resource Management8.4570 Ratings00 Ratings
Gantt Charts8.0523 Ratings7.893 Ratings
Scheduling8.5598 Ratings8.1204 Ratings
Workflow Automation8.2571 Ratings8.2123 Ratings
Team Collaboration9.2688 Ratings00 Ratings
Support for Agile Methodology8.6483 Ratings00 Ratings
Support for Waterfall Methodology8.5403 Ratings00 Ratings
Document Management7.9620 Ratings00 Ratings
Email integration7.6504 Ratings00 Ratings
Mobile Access7.3578 Ratings8.2225 Ratings
Timesheet Tracking8.1482 Ratings00 Ratings
Search00 Ratings7.5208 Ratings
Visual planning tools00 Ratings8.5139 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.7
370 Ratings
1% below category average
Microsoft Teams
-
Ratings
Project & financial reporting7.7370 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
ClickUp
-
Ratings
Microsoft Teams
8.0
246 Ratings
0% below category average
Chat00 Ratings9.0245 Ratings
Notifications00 Ratings8.3244 Ratings
Discussions00 Ratings8.6231 Ratings
Surveys00 Ratings8.1142 Ratings
Internal knowledgebase00 Ratings8.6153 Ratings
Integrates with GoToMeeting00 Ratings6.547 Ratings
Integrates with Gmail and Google Hangouts00 Ratings5.743 Ratings
Integrates with Outlook00 Ratings9.1155 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ClickUp
-
Ratings
Microsoft Teams
8.1
231 Ratings
1% above category average
Versioning00 Ratings8.5163 Ratings
Video files00 Ratings8.3198 Ratings
Audio files00 Ratings8.7196 Ratings
Document collaboration00 Ratings8.8211 Ratings
Access control00 Ratings8.5193 Ratings
Advanced security features00 Ratings8.3152 Ratings
Integrates with Google Drive00 Ratings5.353 Ratings
Device sync00 Ratings8.5166 Ratings
Best Alternatives
ClickUpMicrosoft Teams
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InEight
InEight
Score 8.3 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
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Score 9.0 out of 10
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User Ratings
ClickUpMicrosoft Teams
Likelihood to Recommend
8.8
(677 ratings)
8.4
(281 ratings)
Likelihood to Renew
8.0
(33 ratings)
3.7
(9 ratings)
Usability
8.1
(30 ratings)
8.7
(67 ratings)
Availability
9.5
(6 ratings)
9.0
(1 ratings)
Performance
8.0
(5 ratings)
8.0
(1 ratings)
Support Rating
9.3
(46 ratings)
8.3
(113 ratings)
Online Training
10.0
(2 ratings)
-
(0 ratings)
Implementation Rating
7.9
(7 ratings)
10.0
(1 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.0
(1 ratings)
6.3
(7 ratings)
Ease of integration
7.0
(2 ratings)
-
(0 ratings)
Product Scalability
8.9
(6 ratings)
10.0
(1 ratings)
Professional Services
5.0
(1 ratings)
7.0
(7 ratings)
Vendor post-sale
5.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(2 ratings)
-
(0 ratings)
User Testimonials
ClickUpMicrosoft Teams
Likelihood to Recommend
ClickUp
ClickUp is well suited to organize projects and communicate internally with teams members and externally with clients or vendors. If you need to track emails, any emails responded to from an email sent within ClickUp is automatically tracked within the task where it originated. It also works great for storing document files within projects and tasks and tracking multiple versions of documents created or copied within ClickUp
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Microsoft
It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
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Pros
ClickUp
  • Customization is huge for us! We do not have the aspects of standard project management, so having the ability to customize basically everything in ClickUp is amazing.
  • An outstanding free version of the software! We are a small nonprofit organization that cannot afford the robust levels of other software, so having access to SO MUCH for free is incredible.
  • The layout and organization of tasks, Spaces, folders, etc. is perfect. I love how I can see which task all of my subtasks belong to on my dashboard. And the option to change colors and icons for everything also really appeals to my obsessive brain.
Read full review
Microsoft
  • All in one communication for Teams.
  • High quality and reliable both audio and video meetings.
  • Well organized and clear instant chat.
  • Excellent security features.
  • Beautiful integration with 3rd party tools and systems.
  • Perfect compatibility with windows ,android and iOS.
  • Allow meetings recordings for later us or sharing with teams that missed the live.
Read full review
Cons
ClickUp
  • I would like to see when scheduling a task for someone, their available hours, as I am scheduling instead of having to go back to the workload view
  • I'd like easier UX and understanding of what all of the different levels of folders, lists, tasks, can do and what they should be used for
  • Notifications can be cleaned up
Read full review
Microsoft
  • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
  • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
  • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
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Likelihood to Renew
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
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Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Usability
ClickUp
Because for me, working with teams, ClickUp has provided a service that we longed for. Something that is non-complicated and easy to maneuver. We understand the learning curve can be steep, but we are willing to give the software a chance because it is everything we hoped it would be. However, leadership found the project works for our organization at this time. Moreover, we can customize to our needs.
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Microsoft
If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
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Reliability and Availability
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Microsoft
Rare, but outages do happen
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Performance
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
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Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Support Rating
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
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Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
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Online Training
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Microsoft
No answers on this topic
Implementation Rating
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
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Microsoft
I find everything I need for my day-to-day work.
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Alternatives Considered
ClickUp
I used Salesforce at my last job and would recommend ClickUp if utilizing the product for more than just sales. My last company tried using Salesforce for a number of other actions, such as department project tracking, client documentation, and outbound communication which did not work well. ClickUp is far better at managing multiple levels of organization within a company.
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Microsoft
Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
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Contract Terms and Pricing Model
ClickUp
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
ClickUp
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
ClickUp
  • Reduced walk-up work and miscommunications
  • We have been able to actually document time spent doing specific tasks, when before we were just guessing
  • We have been able to implement a rating system for projects that allows us to prioritize work more effectively
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Microsoft
  • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
  • I had 100% show rate and attendance on all of my meetings in the past 6 months.
  • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
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ScreenShots

ClickUp Screenshots

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