Cofense Managed PDR (Phishing Defense Center) vs. SpamTitan Email Security

Cofense Phishing Defense Center (PDC) has saved our team copious amounts of time that we would usually have to spend sifting through all of the hundreds of emails that are reported each day. Having a dedicated team to sort the true positives from the false positives gives ample amount of time to triage the more severe threats that have been reported.

Incentivized

For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.

Incentivized

• Instant detection and elimination of phishing email boxes.
• Easy to set up.
• Intuitive and complete GUI interface, being able to create rules, configure exceptions, and generate reports.
• Optimizes time to eliminate phishing and prevent users from being targeted by internet scams.
• Good artificial intelligence.

Incentivized

• Fast mail delivery
• Easy to view and release messages that are not actually spam
• Online portal is easy to navigate
• Settings are easily customized

Incentivized

• Better integration with established ticketing systems
• Ability to determine if there were any other recipients of the same email
• Technical issues when logging into the tool

Incentivized

• Quarantine email is only sent once a day
• Payments and billing are confusing and not clear
• Sometimes whitelisted emails still get caught in spam

Incentivized

SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.

Incentivized

This product just successfully conquers its competitors and alternatives. This is because upgrades and improvement in software play a very important role, as with upgrades, a user feels connected with the platform. No one likes using outdated software, so [...] I find this product to be the best option out of all, as it is continuously in the race [to become] the best. I always see some upgrades [...] which makes me a happy user, unlike other alternatives.

Incentivized

We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.

Incentivized

• Reduced volume to support teams.
• Provided in-house resources time to work on other projects.
• Provides a clean and effective interface with teammates.

Incentivized

• We keep our email system threat proof. This lets us focus on what matters to our business.
• We are able to encrypt emails and this is a plus when it comes to privacy.

Incentivized