What users are saying about
1 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Likelihood to Recommend

Comm100

I like their support service as well... very responsive and helpful.
Allan Wade profile photo

Pros

Comm100

  • We have a live chat icon on the website, so users can easily contact us for instant support.
  • Previously, we had to use email as the main contact channel. By using live chat, we found the conversation rate improved a lot, as customers are happier to get instant support.
Allan Wade profile photo

Cons

Comm100

  • Only one thing: We need a function to capture a quick screenshot. This can be useful during a chat session.
Allan Wade profile photo

Return on Investment

Comm100

  • Our download-to-purchase cycle increased by around 3% after applying the live chat system.
Allan Wade profile photo

Pricing Details

Comm100

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison