ConnectWise Recover (formerly Continuum) vs Tivoli Storage Manager

Likelihood to Recommend

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.

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Rob Rotundo

Information System Analyst

Nasco HealthcareInformation Technology and Services, 11-50 employees

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Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.

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Scott Reese

Information Technology Specialist

Michigan Supreme CourtGovernment Administration, 201-500 employees

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Feature Rating Comparison

ConnectWise Recover (formerly Continuum)

Tivoli Storage Manager

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Deduplication and file compression

Management dashboard

Platform support

Retention options

Encryption

Pros

No answers on this topic

The concept of "forever incremental" is very appealing to my understanding of how backups should happen.
The backups are tuned for fast restores and they sure are fast.
The media management is very good.

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Verified User

Professional in Information Technology

Logistics and Supply Chain Company, 201-500 employees

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Cons

No answers on this topic

I do not see anything at the moment that requires change or adjusting. TSM works great for what we need it to do.
Note worth mentioning: We never had the opportunity to explore the VM backup functionality, as we are currently using VMware snapshots. This data protection solution came highly recommended to any business environment running VWware / virtualization.

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Verified User

Professional in Information Technology

Wholesale Company, 201-500 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

Tivoli Storage Manager 1.0

Based on 1 answer

Not required, company closed.TSM is not used in my current role at my current job.

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Verified User

Professional in Information Technology

Wholesale Company, 201-500 employees

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Support Rating

ConnectWise Recover (formerly Continuum) 7.0

Based on 2 answers

Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.

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Rob Rotundo

Information System Analyst

Nasco HealthcareInformation Technology and Services, 11-50 employees

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Tivoli Storage Manager 8.4

Based on 2 answers

The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.

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Scott Reese

Information Technology Specialist

Michigan Supreme CourtGovernment Administration, 201-500 employees

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Alternatives Considered

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover

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Rob Rotundo

Information System Analyst

Nasco HealthcareInformation Technology and Services, 11-50 employees

View all 1 answers on this topic

Tivoli no longer has a SharePoint agent, others do. We are looking at a product that is agentless (runs in VMWare) to relieve our staff from installing and maintaining agents on 300 servers.

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Scott Reese

Information Technology Specialist

Michigan Supreme CourtGovernment Administration, 201-500 employees

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Return on Investment

Less employee workload.
Increased productivity.

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Rob Rotundo

Information System Analyst

Nasco HealthcareInformation Technology and Services, 11-50 employees

View all 1 answers on this topic

Simple, care free backups, especially if you do not use tapes and do not have to manage those.
Very fast restores as the libraries have everything available online.
Ease of locating the necessary data to restore

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Verified User

Professional in Information Technology

Logistics and Supply Chain Company, 201-500 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

ConnectWise Recover (formerly Continuum)

Tivoli Storage Manager

ConnectWise Recover (formerly Continuum)

Tivoli Storage Manager

ConnectWise Recover (formerly Continuum)

Tivoli Storage Manager

ConnectWise Recover (formerly Continuum) vs Tivoli Storage Manager