4 Ratings
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Score 6 out of 100
19 Ratings
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Score 9 out of 100

Likelihood to Recommend

ConnectWise Recover (formerly Continuum)

Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
Rob Rotundo | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli does well running file-level backups, but Exchange is clunky and restores are really hard. With no SharePoint agent, if you use SharePoint you will need another product like AvePoint DocAve. The web-based GUI console is MUCH improved over earlier versions, but you will still need to be a command-line guru to make Tivoli do everything, and local (node) config files still rule. This product was originally ported from Unix and retains may of its 'nix roots.
Scott Reese | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
8.8
Universal recovery
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
10.0
Live recovery
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
9.4
Recovery verification
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
9.0
Business application protection
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
3.0
Multiple backup destinations
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
10.0
Incremental backup identification
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
10.0
Deduplication and file compression
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
10.0
Management dashboard
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
8.0
Platform support
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
7.6
Retention options
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
10.0
Encryption
ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
10.0

Pros

ConnectWise Recover (formerly Continuum)

No answers on this topic

Tivoli Storage Manager

  • The concept of "forever incremental" is very appealing to my understanding of how backups should happen.
  • The backups are tuned for fast restores and they sure are fast.
  • The media management is very good.
Anonymous | TrustRadius Reviewer

Cons

ConnectWise Recover (formerly Continuum)

No answers on this topic

Tivoli Storage Manager

  • I do not see anything at the moment that requires change or adjusting. TSM works great for what we need it to do.
  • Note worth mentioning: We never had the opportunity to explore the VM backup functionality, as we are currently using VMware snapshots. This data protection solution came highly recommended to any business environment running VWware / virtualization.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ConnectWise Recover (formerly Continuum)

No score
No answers yet
No answers on this topic

Tivoli Storage Manager

Tivoli Storage Manager 1.0
Based on 1 answer
Not required, company closed.TSM is not used in my current role at my current job.
Anonymous | TrustRadius Reviewer

Support Rating

ConnectWise Recover (formerly Continuum)

ConnectWise Recover (formerly Continuum) 7.0
Based on 2 answers
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
Rob Rotundo | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli Storage Manager 8.4
Based on 2 answers
The few times we've called for support we eventually got an answer, but it's IBM and a very big company and getting to a support agent is hard.
Scott Reese | TrustRadius Reviewer

Alternatives Considered

ConnectWise Recover (formerly Continuum)

We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
Rob Rotundo | TrustRadius Reviewer

Tivoli Storage Manager

Tivoli no longer has a SharePoint agent, others do. We are looking at a product that is agentless (runs in VMWare) to relieve our staff from installing and maintaining agents on 300 servers.
Scott Reese | TrustRadius Reviewer

Return on Investment

ConnectWise Recover (formerly Continuum)

  • Less employee workload.
  • Increased productivity.
Rob Rotundo | TrustRadius Reviewer

Tivoli Storage Manager

  • Simple, care free backups, especially if you do not use tapes and do not have to manage those.
  • Very fast restores as the libraries have everything available online.
  • Ease of locating the necessary data to restore
Anonymous | TrustRadius Reviewer

Pricing Details

ConnectWise Recover (formerly Continuum)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tivoli Storage Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ConnectWise Recover (formerly Continuum)
6.0
Tivoli Storage Manager
9.0

Likelihood to Renew

ConnectWise Recover (formerly Continuum)
Tivoli Storage Manager
1.0

Support Rating

ConnectWise Recover (formerly Continuum)
7.0
Tivoli Storage Manager
8.4

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