Likelihood to Recommend Computer Services, Inc (CSI)
CSI Watchdog is a great tool when carrying out individual vetting or multiple vetting and can help trace and trace elements that have been placed on red alert, allowing organizations to work with individuals whose reputation is not questionable. However, making entries on its screen can be a daunting task, especially for new users. One needs to familiarise themselves with these tools before one gains some level of proficiency and competence.
Read full review Qualys Cloud Platform is well suited for organizations that need additional tools to secure and bolster their security from end to end. The automated, real-time threat protection is very quick to notify an admin of potential vulnerabilities and risks, as well as recommending quick fixes to resolve/close the gap before an incident occurs. QCP excels at portraying all of these in a single pane of glass, and find that the Qualys reports are more detailed than competitor product lines. One of our big issues with QCP is that you do have to pay for each scanner, which can quickly add up to large costs. For this reason, I would rate Qualys at a ~7 due to great features and functionality, but overall value could be better for a large organization. I would also say that QCP may make more sense for smaller organizations due to this pricing model.
Read full review Pros Computer Services, Inc (CSI)
Vetting individuals Choice to use multiple red lists Option to run batch vetting Read full review It really does well at vulnerability scanning, which it is well known for. It's accuracy at finding vulnerabilities is top notch, more so than a lot of other vulnerability tools out there. In an organization/company you want this kind of accuracy at finding vulnerabilities in your network/endpoints It is very good at managing endpoints on a consistent basis, meaning you can add endpoints to Qualys and have the platform scan/track/protect for vulnerabilities on an ongoing basis, without user intervention It does really well at separating out and identifying what levels of criticality each vulnerability should fall into. This way, an organization/company can attack the more critical vulnerabilities first Read full review Cons Computer Services, Inc (CSI)
The lack of template that can be used by novice users can be a huddle. I find it's UI a little basic, therefore improving on it would make it more competitive. Read full review This program is really complicated, the multiple functions that are presented to us are not very clear and in some cases, it is a matter of intuition to execute a function, it is not very informative. The interface of this program can be a real problem; for our taste, this program looks a bit messy, and the interface does not help or guide you to find the options you need. Read full review Usability Computer Services, Inc (CSI)
Again, the usability of Qualys has been a pinpoint for this entire review. It was easily the worst thing about the product and because of this, I would not recommend Qualys to anybody in my field. This should be something that Qualys strives to improve if they wish to stay in business.
Read full review Support Rating Computer Services, Inc (CSI)
They had a support page within the WAS to report any concerns or seek help. But the UI of that is not smooth. Regardless support staff were pretty responsive and helpful. They scheduled calls to understand and address our problems. Email support is good as well.
Read full review Alternatives Considered Computer Services, Inc (CSI)
The only other product I have used is the System for Award Management (SAM), maintained by the US Government. Compared to this, CSI WatchDOG is much more reliable and has more options. I also believe the batch vetting/screening option in CSI WatchDOG gives it a definite edge over SAM.
Read full review As described before Qualys is used to scan periodically the environment in order to check if there are some packages (Linux) or Applications (Windows) outdated, generating reports to the Service Owners, fulfilling what's is expected from us, attending all our expectations regarding the tool. That's why we'd choose Qualys to our organization.
Read full review Return on Investment Computer Services, Inc (CSI)
We have been able to trace and track many red lists within a short period of time. Through CSI watchdog we are able to carry out batch vetting. Read full review Big time-saving tool vs. having to comb through several system reports which ultimately can still have you missing unapproved software. Quick snapshot via the dashboard provided a nice summary of where you're assets meet or do not meet your organization's policy requirements. Read full review ScreenShots