Customer Focus vs. Odoo Accounting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customer Focus
Score 9.6 out of 10
N/A
Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
$50
# of stores and users
Odoo Accounting
Score 8.1 out of 10
N/A
Odoo Accounting is designed to help companies manage their daily accounting with ease and simplicity. They even offer a global view of the state of their business at any time. All financial activities can be managed in one single app, with Odoo Accounting, as well as automation for primary day-to-day tasks. The Odoo app is synchronized with 24,000 banks, to make it easier to link a payment with a statement, based on the transaction in a bank account. Reconciliation can also be done…N/A
Pricing
Customer FocusOdoo Accounting
Editions & Modules
Standard
$50
# of stores and users
Ultimate
$99
# of stores and users
No answers on this topic
Offerings
Pricing Offerings
Customer FocusOdoo Accounting
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$249 Site setup and trainingOptional
Additional Details
More Pricing Information
Features
Customer FocusOdoo Accounting
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Customer Focus
9.2
1 Ratings
18% above category average
Odoo Accounting
-
Ratings
Product catalog & listings9.01 Ratings00 Ratings
Product management9.01 Ratings00 Ratings
Bulk product upload10.01 Ratings00 Ratings
Branding9.01 Ratings00 Ratings
Mobile storefront9.01 Ratings00 Ratings
Product variations9.01 Ratings00 Ratings
Website integration10.01 Ratings00 Ratings
Visual customization9.01 Ratings00 Ratings
CMS9.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Customer Focus
9.0
1 Ratings
17% above category average
Odoo Accounting
-
Ratings
Checkout user experience9.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Customer Focus
8.0
1 Ratings
7% above category average
Odoo Accounting
-
Ratings
Personalized recommendations9.01 Ratings00 Ratings
SEO7.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Customer Focus
9.0
1 Ratings
14% above category average
Odoo Accounting
-
Ratings
Shipping9.01 Ratings00 Ratings
Custom functionality9.01 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Customer Focus
-
Ratings
Odoo Accounting
7.0
1 Ratings
7% below category average
Pay calculation00 Ratings7.01 Ratings
Reimbursement management00 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
Customer Focus
-
Ratings
Odoo Accounting
8.6
2 Ratings
9% above category average
Role-based user permissions00 Ratings8.62 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Customer Focus
-
Ratings
Odoo Accounting
9.1
2 Ratings
18% above category average
Dashboards00 Ratings8.62 Ratings
Standard reports00 Ratings8.62 Ratings
Custom reports00 Ratings10.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Customer Focus
-
Ratings
Odoo Accounting
8.6
2 Ratings
15% above category average
Accounts payable00 Ratings9.12 Ratings
Accounts receivable00 Ratings9.12 Ratings
Cash management00 Ratings9.12 Ratings
Bank reconciliation00 Ratings9.12 Ratings
Expense management00 Ratings9.12 Ratings
Fixed asset management00 Ratings8.01 Ratings
Multi-currency support00 Ratings9.12 Ratings
Self-service portal00 Ratings10.01 Ratings
Global Financial Support00 Ratings8.01 Ratings
Primary and Secondary Ledgers00 Ratings7.01 Ratings
Intercompany Accounting00 Ratings8.62 Ratings
Localizations00 Ratings8.62 Ratings
Journals and Reconciliations00 Ratings8.62 Ratings
Enterprise Accounting00 Ratings10.01 Ratings
Configurable Accounting00 Ratings9.12 Ratings
Centralized Rules Framework00 Ratings7.01 Ratings
Standardized Processes00 Ratings7.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Customer Focus
-
Ratings
Odoo Accounting
7.3
1 Ratings
4% above category average
Inventory tracking00 Ratings7.01 Ratings
Automatic reordering00 Ratings7.01 Ratings
Location management00 Ratings7.01 Ratings
Manufacturing module00 Ratings8.01 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Customer Focus
-
Ratings
Odoo Accounting
7.7
2 Ratings
4% above category average
Pricing00 Ratings8.01 Ratings
Order entry00 Ratings8.01 Ratings
Credit card processing00 Ratings8.62 Ratings
Cost of goods sold00 Ratings8.62 Ratings
End-to-end order visibility00 Ratings7.01 Ratings
Order exception Resolution00 Ratings6.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Customer Focus
-
Ratings
Odoo Accounting
8.0
1 Ratings
13% above category average
Plug-ins00 Ratings8.01 Ratings
Best Alternatives
Customer FocusOdoo Accounting
Small Businesses
Shopify Plus
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Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Customer FocusOdoo Accounting
Likelihood to Recommend
9.0
(1 ratings)
9.5
(2 ratings)
Usability
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
8.1
(2 ratings)
User Testimonials
Customer FocusOdoo Accounting
Likelihood to Recommend
Customer Focus, Inc.
Today, with a globalized competition and without truce, a company must evaluate and take into account its size, and use this to analyze which of the tools available in the market is more suited to their needs. If it is a small company, you can improve your customer service by incorporating a chat. But a company of national level must evaluate other aspects like: marketing, tastes, preferences, tendencies, etc. To achieve the effective management of relationships with our customers, this technology provides us with effective tools and easy access.
Read full review
Odoo
I found out that a tile store near me uses this app. Odoo Invoicing is well suited to most businesses. Perhaps somebody with very little accounting background would find it difficult to use. That said with customer support options and the online training videos they offer, this could be overcome in most cases.
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Pros
Customer Focus, Inc.
  • Facilitates the interaction between the company and customers, through various communication channels, thanks to the storage of information of interest, such as the needs and preferences for products or services.
  • Access data of interest (about the clients, their histories, products, prices, etc.,) from any place with access to the internet
  • An extensive knowledge about the clients allows the company to present commercial offers adapted to their needs, so the income is also higher, through a lower sales cycle. The CRM allows to enhance sales and marketing functions.
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Odoo
  • Simple and easy to use Integrated Accounting Software
  • Affordable subscriptions option for cost saving
  • Highly customizable options available
Read full review
Cons
Customer Focus, Inc.
  • Cost is always an element to consider when purchasing a computer solution, both for the purchase of the software and for its maintenance, many forget about the ongoing support costs that come with software.
  • Many systems are backed up automatically through the cloud or through some other solution, but not all. So there is a good chance that the data will be lost. it is therefore necessary to take the safe backup forecasts in the event of any unforeseen occurrence and cause us an unpleasant surprise.
  • There is a difference between being served by a real person when making a phone call, to an automated attention system. Sometimes it is good to make the tasks more automatic, but it is also good to have a little personalized help to avoid losing the human value of relationships.
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Odoo
  • Synchronize Merchant Processor Accounts
Read full review
Usability
Customer Focus, Inc.
No answers on this topic
Odoo
I believe Odoo Accounting software is an easy-to-use, intuitive and user-friendly accounting software that can be available in both free community versions and enterprise versions. In terms of the software subscription cost-effectiveness and overall functionalities, Odoo Accounting will be a good choice for the small and medium businesses that want to change their existing legacy systems into a more modernized and cost-saving fully integrated cloud-based solution because of its user-friendly interface and easy to map with their existing business processes effectively.
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Support Rating
Customer Focus, Inc.
No answers on this topic
Odoo
Odoo has two forms of support.
  1. Success packs where you get a Single Point of Contact (SPoC). This is great.
  2. Free support tickets. This is not stellar, and is only applicable within the standard framework. They will not support customizations for free. That said, I have found that they generally can help me out.
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Alternatives Considered
Customer Focus, Inc.
Sales management is based on the management of customer relationships and must be centralized so that its analysis is effective. The data that is collected must be available for the generation of statistics for decision making by the directory. This tool allows us to generate the necessary data to generate results, save time and production cost. The other products did not fit our objectives.
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Odoo
Odoo Accounting is a simple, easy-to-use, and user-friendly accounting solution in terms of cost efficiency and the knowledge to use it. Odoo has a wide range of applications available and very customizable according to its modular structure. In addition, it is not very complex to use for the users and will be familiar with the system interfaces within a short period.
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Return on Investment
Customer Focus, Inc.
  • With the information available, about the clients, the company can know and segment the markets and develop effective and successful marketing campaigns.
  • With the information the employee can develop more personalized relationships with the client.
  • This customer service tool facilitated the administrative processes of sales to achieve higher performance and better results in the company.
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Odoo
  • Low cost
  • More Automation
  • Centralized Management
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ScreenShots

Odoo Accounting Screenshots

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