Likelihood to Recommend The system is great for enterprise or larger IT departments or teams where temporary or full access may be given using privileged IDs. Requirements for needing local admin access is also eliminated which can help with specific Windows workstation related tasks. It can be very useful when working with remote teams or contractors who may need temporary access to a system when required.
Read full review Easy to implement and support. Flexible platforms and user-friendly interface. Not a lot of customization is available to customers and response time of support could be better. There are now competing products that utilize new features like facial recognition. Using camera and fingerprint sensors are becoming standard in smartphones so RSA SecureID should offer those as options.
Read full review Pros Automatically discover new servers on the network and take control of the local admin password by vaulting it and ensuring nobody knows the password. A different password on every server. Automatically roll the password in a configurable manner - after each use, after a certain period of time, etc. Track and govern sensitive account usage by ensuring only properly authorized users can access the vault and obtain the credentials and then monitor usage. Read full review RSA Authentication Manager is easy to deploy and configure. It is a scalable solution meant for a large enterprise. Some of the key features of RSA Authentication Manager where it particularly does well are provisioning, mapping, and logging. It has a very nice console with good administrative and troubleshooting options. Reliable security for VPN, applications, and wifi. Read full review Cons GUI - right now everything is on one page/dashboard. Some level of folder/Safe type view would be great More options when storing passwords - especially for network based passwords Better integrations with vendors like Cisco so that admins dont need to really get the password from the vault (think Last Pass type add on) Read full review Slow to provide updates to latest operating system versions. While the GUI is clean and easy to use, it does look very dated. There is not an option for a temporary code to log in. It would be nice for situations where you are at a remote site but don't have your device (laptop, phone, etc.) with you, as well as other situations. Read full review Likelihood to Renew Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.
Read full review Usability Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.
Read full review Support Rating Customer support and technical support have always been great when we require assistance. Especially when we come across issues that we're not familiar with.
Read full review Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.
Read full review Alternatives Considered It is known as one of the safest products in the market. It has good support and is also available as on-premise. You can run it virtually on VMWare (and probably on other hypervisors as well). You can have a second instance on bare metal and that makes it a very safe system.
Read full review Overall MS AAD is good but we have had a few too many reliability issues with the product that have lead to enterprise authentication outages over the last year. The Senior executives have a preference on Securid to be more reliable than MS AAD. SecurID does a better job in Integration for legacy on-premise applications for instance.
Read full review Return on Investment Decreased the probability of an external cyber attack to privileged accounts.. Management can control privileged account life cycle management more effectively Recording privileged sessions allows our organization to play back exactly the point of a breach or malicious behavior Automated system to manage and verify passwords, as privileged accounts are constantly created and deleted Automatic PWD change functionality will substantially decrease probability of PWD theft or misuse. Read full review Implementing RSA SecurID has allowed us to help our clients understand we are committed to compliance. Implementing RSA SedcurID has, however, negatively impacted employee productivity. Employees need to be aware of the additional steps they need to take to authenticate to a protected system. RSA SecurID has helped us with our compliance audits. Read full review ScreenShots CyberArk Privileged Access Management Screenshots