Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.7 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
FormAssembly
Score 9.3 out of 10
N/A
FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. With the latest edition of the platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesforce and other systems in just a few clicks, and ensure every record is structured, secure, and ready for automation or AI. In short, FormAssembly is designed to eliminate…N/A
airSlate SignNow
Score 8.3 out of 10
N/A
signNow is an eSignature solution with mobile apps for iOS and Android. signNow can be integrated into popular platforms and offers SaaS, public cloud, and private cloud deployment options with the same underlying API. This enables customers to leverage the power and usability of the signNow eSignature platform, while meeting their particular security and compliance requirements.
$1.50
one-time fee per signature invite
Pricing
DocuSignFormAssemblyairSlate SignNow
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Atlas Explorer
Contact Sales
per month
Atlas Team
Contact sales
Gov Cloud
Contact sales
Atlas Enterprise
Contact Sales
Site License
$1.50
one-time fee per signature invite
Business
$20
per month
Business Premium
$30
per month
Enterprise
$50
per month
Offerings
Pricing Offerings
DocuSignFormAssemblyairSlate SignNow
Free Trial
YesYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeNo setup feeOptional-$8 per user/month
Additional DetailsAll subscriptions include unlimited number of users. Up to a 60% discount available for annual pricing.
More Pricing Information
Community Pulse
DocuSignFormAssemblyairSlate SignNow
Considered Multiple Products
DocuSign
Chose DocuSign
I actually have both. Docusign has better features. SignNow was a little cheaper so I kept them.
Chose DocuSign
We didn't really look at other products, but we may be looking into eSign for Salesforce and Conga because there is an existing connector for one of our clients.
FormAssembly
Chose FormAssembly
It is easier to design a form through Formassembly and integrate the results with Salesforce. When compared with Docomotion, Formassembly is user-friendly. Additionally, the new feature in Formassembly that allows for designing signatures is beneficial.
airSlate SignNow
Chose airSlate SignNow
The signing software we used before deciding to purchase Sign Now was DocuSign. DocuSign has all the features that SignNow has, but at a much higher cost. There wasn't really much difference between the two. Both have their learning curves. In the end they both do the same thing.
Chose airSlate SignNow
When compared to DocuSign, I find that SignNow does as well of a job. I have used both software and have never had any issues with either. I have no problem recommending one or the other to friends or family. Both are great products and I will continue to use either when …
Chose airSlate SignNow
DocuSign has benefits as well but the pricing is prohibitive for what I need on a day to day basis. SignNow gets the job done at a price I can afford. Its value proposition is good and I have very few issues with it.
Chose airSlate SignNow
The biggest difference between DocuSign and SignNow is the price! SignNow is so very affordable as compared to DocuSign which was the initial draw. I do not have any loyalty to another software just because it may be popular or widely used by others, I'm looking for a …
Chose airSlate SignNow
I've tried DocuSign and received some pushback from clients as the other solution was not as intuitive.
Chose airSlate SignNow
Have stuck with SignNow over the last few years for the price and covering of basic functionality. Does what it needs to do on a daily basis. DocuSign is super pricey (they charge on a cost per send model, which baffles me). SignNow is unlimited. HelloSign was also a good cheap …
Chose airSlate SignNow
DocuSign has better integration with other programs but sign now is less expensive and better for our bottom line.
Chose airSlate SignNow
DocuSign is more complicated and marks up the signature when all we need or want is an electonic method to sign and send back a doc.
Chose airSlate SignNow
We looked at several different offerings such as HelloSign and DocuSign, but SignNow offered the same basic options for a lot less money. It was easy to implement and very user friendly. We didn't need a lot of bells and whistles which the other guys offered which honestly just …
Chose airSlate SignNow
I chose airSlate SignNow over DocuSign primarily due to the superior ease of use and a more intuitive user interface (UI). airSlate SignNow's UI stood out with its simplicity and well-thought-out design, making the entire process of signing and managing documents much more …
Chose airSlate SignNow
I chose airSlate SignNow over DocuSign due to its user-friendly interface, cost-effectiveness, and swift implementation. SignNow's intuitive design simplifies the e-signature process, ensuring a seamless experience. Additionally, its competitive pricing model aligns with my …
Chose airSlate SignNow
We were a former user of DocuSign. We decided to switch, mainly due to DocuSign being a prohibitively high price and SignNow offer very similar features for a more affordable price.
Chose airSlate SignNow
In addition to SignNow, I've seen or used DocuSign, Adobe Sign, and DropBox. DocuSign is the most famous, but I found it a bit complicated to use at first. Adobe Sign is also good, but I felt it was more "heavy", with more stuff than we really need. I found Drobox to be very …
Chose airSlate SignNow
The price was a big decision on choosing airSlate SignNow. airSlate SignNow was simple to setup.
Chose airSlate SignNow
User-friendly. SignNow also has an affordable cost for individuals and small businesses while still including a top performance. Only one license works across many different platforms, and it's recognized and accepted across many countries.
Chose airSlate SignNow
The most cost-effective platform for our size and needs. Some had barriers such as needing to download an application or not a household name, and thus, needed some more "pointing out" and following up with. SignNow also has a great, Incognito Alerts setting where you can …
Chose airSlate SignNow
SignNow was the cheapest option at the time, so the decision to use it was driven by the cost alone, given the feature parity.
Chose airSlate SignNow
We were comparing the two and in the end, we liked the ability to use the kiosk mode provided by SignNow and the pricing structure seemed more reasonable.
Chose airSlate SignNow
When reviewing programs for use I found for the price and ease of use SignNow was by far the best choice. I used the trial period for both products and involved persons of all levels and at the end of the day found that SignNow was the right choice for our business use.
Features
DocuSignFormAssemblyairSlate SignNow
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
DocuSign
-
Ratings
FormAssembly
8.9
34 Ratings
11% above category average
airSlate SignNow
-
Ratings
Survey templates00 Ratings9.020 Ratings00 Ratings
Themes00 Ratings8.429 Ratings00 Ratings
Custom logo/branding00 Ratings9.332 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
DocuSign
-
Ratings
FormAssembly
8.8
32 Ratings
4% above category average
airSlate SignNow
-
Ratings
Changes to live survey00 Ratings8.824 Ratings00 Ratings
Question design help00 Ratings8.326 Ratings00 Ratings
Multiple question types00 Ratings9.432 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
DocuSign
-
Ratings
FormAssembly
9.6
29 Ratings
14% above category average
airSlate SignNow
-
Ratings
Survey logic flexibility00 Ratings9.629 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
DocuSign
-
Ratings
FormAssembly
8.2
33 Ratings
2% above category average
airSlate SignNow
-
Ratings
Response tracking00 Ratings9.131 Ratings00 Ratings
Data export00 Ratings9.131 Ratings00 Ratings
Standard reports00 Ratings8.023 Ratings00 Ratings
Custom reports00 Ratings7.321 Ratings00 Ratings
Analytics00 Ratings7.56 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
DocuSign
-
Ratings
FormAssembly
8.7
29 Ratings
1% above category average
airSlate SignNow
-
Ratings
Access controls00 Ratings8.226 Ratings00 Ratings
Compliance00 Ratings9.226 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
DocuSign
-
Ratings
FormAssembly
7.1
18 Ratings
13% below category average
airSlate SignNow
-
Ratings
Vendor-offered crowdsourcing00 Ratings6.01 Ratings00 Ratings
Respondent restrictions00 Ratings8.118 Ratings00 Ratings
Best Alternatives
DocuSignFormAssemblyairSlate SignNow
Small Businesses
Foxit eSign
Foxit eSign
Score 9.3 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Foxit eSign
Foxit eSign
Score 9.3 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
Box
Box
Score 8.5 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
DocuSign
DocuSign
Score 8.7 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DocuSignFormAssemblyairSlate SignNow
Likelihood to Recommend
8.5
(161 ratings)
9.8
(28 ratings)
8.1
(128 ratings)
Likelihood to Renew
7.0
(12 ratings)
7.7
(2 ratings)
9.8
(11 ratings)
Usability
8.1
(19 ratings)
9.5
(18 ratings)
8.7
(13 ratings)
Availability
10.0
(3 ratings)
10.0
(1 ratings)
10.0
(1 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(46 ratings)
10.0
(1 ratings)
7.0
(23 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(5 ratings)
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DocuSignFormAssemblyairSlate SignNow
Likelihood to Recommend
DocuSign
This product is well suited in the use case that I provided before: when it comes to onboarding employees and providing a clear channel for decision making for human resources, this is an excellent tool to accomplish that. I would say the weak points is when you have back and forth communication with users that it might seem a little redundant to have that back and forth communication in that scenario.
Read full review
FormAssembly
FA serves as the main platform for global students and staff to submit requests, with information sent to connected systems, primarily Salesforce. It is used by all current Oxford University students, not just those at SBS. Teams such as the CRM Team, Web Team, Entrepreneurship Centre, Goldman Sachs Team, and Programme Recruitment and BD teams use FA for various purposes, including degree programmes, open programmes, online programmes, and summer school. The MBA portal also uses FA. The system is user-friendly, easy to configure, supports branding, and incorporates business logic and rules, making it very helpful.
Read full review
airSlate, Inc
SignNow is particularly useful for simple documents, forms and contracts where there the fields are pretty standards- names, signature block, title. It would be helpful to have features that allow substitution of certain fill in the blanks such that allow you to use the same template but first have a dialog to integrate language for a person, corporation, partnership or LLP. I'm a lawyer and having the ability to assemble variation of this nature into one template would be helpful. Also (and it may do this) the ability to change the actual form/document within the a template would be useful.
Read full review
Pros
DocuSign
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
Read full review
FormAssembly
  • Salesforce prefill is a powerful way to prefill forms with records from Salesforce and prevent duplicate data entry.
  • Salesforce submission connector allows us to create some pretty complex and powerful logic to process form submissions into Salesforce data.
  • General form prefill options via query strings in the URL is a helpful feature.
  • The ability to use custom CSS and javascript on the page makes the forms very extensible and has been helpful to give us even more functionality.
Read full review
airSlate, Inc
  • Ease of setting up documents that require eSignatures
  • Ability to manage the order in which the document needs to be eSigned
  • Tracking the status of who has signed and who hasn't
  • Ability to 're-send' invites to team members who might have missed the original invite
  • Ability to download the eSigned documents for internal record keeping
Read full review
Cons
DocuSign
  • Tracking, particularly when collecting signatures through connected applications, such as an ATS, is not always clean or easily traceable.
  • Formatting documents to handle electronic signature types (signatures, initials, etc.) is not always easy, and highly dependent on the partner's technology.
  • It is not convenient to have to use DocuSign as a stand alone product if the signatures are required for 3rd party applications. It definitely excels on its own, but the scope of that usage, at least for us, is slim.
Read full review
FormAssembly
  • we could always use more styling options when it comes to the form builder
  • in our past use of the form builder when adding attachments to a form, there was an upload limit of 35MB. It would be great if this limit was increased.
Read full review
airSlate, Inc
  • When using shared templates, the option to rename the document is at the bottom of the signatures page. I would like that to be visible sooner as some of my team misses it and sends documents to clients with the templated name instead of the correct name because they forgot to scroll down far enough to see it.
  • CC'ed contacts used to show suggestions as you typed the email if you've sent that person a document before, but that functionality no longer shows on our account. I'd like to see that brought back.
  • It would be nice if we could add folders to our documents page so that we could sort sent and signed documents into individual client folders. The search feature works fine, but folders would help clean up the view for my team.
Read full review
Likelihood to Renew
DocuSign
I can't imagine doing business without DocuSign now. I would never want to go back to the way we used to do things. The "new way" is "the way" is "the right way." We can honestly be proud of a "one right way" process and not have to suffer through "5 ways for 5 days."
Read full review
FormAssembly
FormAssembly continues to meet our needs, and the product functionality continues to grow, providing us with new opportunities to utilize the software. We've built many forms and associated processes on FormAssembly. It would require a large effort to migrate to another platform. We have invested a lot of time in learning FormAssembly.
Read full review
airSlate, Inc
The features are too limited. The biggest issue though is the flexibility for editing existing forms without having to create a whole new form. The other issues are its payment partner options, lack of automation, and logic flow. We plan to quit this software and use other software in its place.
Read full review
Usability
DocuSign
Generally user-friendly once you have command of the basics, but also has a lot of nuances that can make it difficult to train others on. DocuSign University is a helpful tool, but understandably a lot of content to get through to become a well-versed user. A lot of different functionalities but only a few I use on a weekly basis.
Read full review
FormAssembly
FormAssembly is easy to get started with and very straightforward to use. It is easy to create forms, add questions and fields, and apply branding and logos. The data integrations are also robust, allowing us to pass information to Salesforce easily and quickly see when there is an error with the form in any way.
Read full review
airSlate, Inc
In terms of core functionality - adding options for signatures, text, dates, check boxes, etc., as well as customising the body of the request, the title of the request, follow-ups / reminders for signature, etc., SignNow is great. It's really easy to navigate and use in this regard. SignNow loses points when it comes to the end-user who needs to sign. There's an option for them to either use the app (which is most prominent in the page that shows when they open the request) or to sign using their browser (which is much smaller). I had my assistant create this step by step guide for our clients, so they can complete the request the way we need them to:https://docs.google.com/presentation/d/1FopYjlykHMFjIAQjgaNLtNIvSCQND_kb86-U9bA5M2A/edit?usp=sharing As far as I'm aware, you can't make it mandatory for them to draw their signature, and there's no option to remove the prompt for them to download the app when signing on their mobile device. I really wish these were options, but they don't take away from the fact it does what it is intended to do, and it does it well.
Read full review
Reliability and Availability
DocuSign
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
Read full review
FormAssembly
No answers on this topic
airSlate, Inc
SignNow is always available when I need it. It seems that most updates occur outside of business hours so I have full functionality when I need it most between the hours of 8am-6pm EST. There has only been I time when I experience application errors when I need to use the system but it did not last long and the issue was resolved within a few hours.
Read full review
Performance
DocuSign
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
Read full review
FormAssembly
No answers on this topic
airSlate, Inc
No answers on this topic
Support Rating
DocuSign
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
Read full review
FormAssembly
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Read full review
airSlate, Inc
781 / 5,000Translation resultsTranslation resultMy experience with airSlate SignNow support has been super ok so far. I only had to contact them once because a document got stuck when I was signing it, so I sent them an email and they responded the next day. They solved the problem, but I found it a bit slow... They could have more direct support, like live chat or even WhatsApp. I believe that if there was a subscription plan for dedicated support it would also be very interesting. For example, a large company with several signature routines, including important signatures that block important workflow processes and sometimes with high added value, these companies, due to the risks, do not want to stop a process because of a signature, so they would not mind investing a little more in dedicated support. Minha experiência com o suporte do airSlate SignNow foi super ok até agora. Só precisei entrar em contato uma vez porque um documento travou na hora de assinar, aí mandei um e-mail e eles responderam no dia seguinte. Resolveram o problema, mas achei meio demorado... podia ter um suporte mais direto, tipo chat ao vivo ou até WhatsApp, acredito que se houvesse um plano de assinatura para suporte dedicado também seria bem interessante, por exemplo uma empresa grande com varias rotinas de assinaturas, entre elas temos assinaturas importantes que travem procesos de Workflow importantes e as vezes de alto valor agregrado, essas empresas devido as riscos não querem parar um processo por conta de um assinatura, por isso não ligariam de investir um pouco mais em suporte dedicado.
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Online Training
DocuSign
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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FormAssembly
No answers on this topic
airSlate, Inc
It was nice to be shown the basics of the system and be able to see or understand the specific functions our company would need to use, such as the template creation, document grouping and document group templates. Being taught on how to use these functions, made learning them much easier.
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Implementation Rating
DocuSign
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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FormAssembly
I didn't participate in the implementation.
Read full review
airSlate, Inc
Make sure you know exactly what you need before implementation and be sure to ask how to use the most important functions of the system that you will be using.
Read full review
Alternatives Considered
DocuSign
There has never been anything that we could really compare to Docusign. We have tried sending documents in a PDF version, but that was not nearly as efficient. DocuSign saves your signature in the system and uses that as it goes through your documents.
Read full review
FormAssembly
Form Assembly allows for advanced data mapping, pre-filling forms with Salesforce data, and working with custom objects. FormAssembly excels in Salesforce Integration, as it is highly specialized and deeply integrated. Often considered the industry leader for Salesforce forms, Formstack has strong integration, but may not offer the same level of granular control as FormAssembly.
Read full review
airSlate, Inc
I chose airSlate SignNow over DocuSign primarily due to the superior ease of use and a more intuitive user interface (UI). airSlate SignNow's UI stood out with its simplicity and well-thought-out design, making the entire process of signing and managing documents much more straightforward.The drag-and-drop functionality and the ability to customize signature fields in airSlate SignNow were additional factors that tipped the scale in its favor. These features not only streamlined the signing process but also allowed for a more personalized and efficient document management experience.
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Scalability
DocuSign
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
Read full review
FormAssembly
No answers on this topic
airSlate, Inc
No answers on this topic
Return on Investment
DocuSign
  • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
  • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
  • Love audit trails and the seamless tracking of the status of the document
Read full review
FormAssembly
  • FormAssembly allows for us to take manual spreadsheet driven processes and standardize them in a scalable manner.
  • FormAssembly allows for our customers to own a process of sales (print shipment allocations) that previously our reps were burden with.
  • FormAssembly integrates well with our TechStack.
Read full review
airSlate, Inc
  • SignNow is far more economical than any other signature program I have ever seen.
  • SignNow performs all the tasks that the more expensive competition does.
  • SignNow does not require my clients to set up an account with a user name and password.
Read full review
ScreenShots

DocuSign Screenshots

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FormAssembly Screenshots

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airSlate SignNow Screenshots

Screenshot of dashboardScreenshot of teams and their foldersScreenshot of integrations availableScreenshot of fillable fields in signNow editor