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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox DocSend

    Score8.3 out of 10
    N/ADropbox DocSend helps business professionals to securely share and control content. Dropbox DocSend's link-based system is used to set security preferences for each stakeholder, receive notifications each time someone views a file, analyze content performance on a page-by-page basis, and create modern virtual deal rooms. With DocSend, business can offload administrative burdens and securely share the most impactful proprietary information faster. DocSend’s Virtual…

    $10

    per month per user

    Oracle CPQ

    Score5.5 out of 10
    N/AOracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.

    $240

    per month per user

    SAP Sales Cloud

    Score8.7 out of 10
    N/ASAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
    Pricing
    Dropbox DocSendOracle CPQSAP Sales Cloud
    Editions & Modules
    Personal
    $10
    per month per user
    Standard
    $45
    per month per user
    Advanced
    $150
    per month
    Advanced Data Rooms
    $180
    per month
    CPQ Pricing
    $240.00
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Dropbox DocSendOracle CPQSAP Sales Cloud
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Dropbox DocSendOracle CPQSAP Sales Cloud
    Considered Multiple Products
    Dropbox
    No answer on this topic
    Oracle
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    11 Answers
    No answers on this topic
    91%
    Would buy again
    120 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    12 Answers
    No answers on this topic
    95%
    Delivers good value for the price
    111 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    No answers on this topic
    96%
    Happy with the feature set
    127 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    93%
    Lived up to sales and marketing promises
    98 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    89%
    Implementation went as expected
    99 Answers
    Features
    Dropbox DocSendOracle CPQSAP Sales Cloud
    CPQ
    Comparison of CPQ features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    6.7
    18 Ratings
    26% below category average
    SAP Sales Cloud
    -
    Ratings
    Quote sharing/sending00 Ratings7.017 Ratings00 Ratings
    Product configuration00 Ratings8.017 Ratings00 Ratings
    Configuration options00 Ratings8.017 Ratings00 Ratings
    Pricing rules00 Ratings7.016 Ratings00 Ratings
    Price adjustment00 Ratings5.017 Ratings00 Ratings
    Purchase history and open contracts00 Ratings6.016 Ratings00 Ratings
    Guided selling/Sales portal00 Ratings7.016 Ratings00 Ratings
    CPQ reporting & analytics00 Ratings7.017 Ratings00 Ratings
    CPQ-CRM integration00 Ratings7.015 Ratings00 Ratings
    Attachments to quotes00 Ratings5.017 Ratings00 Ratings
    Order capturing00 Ratings7.07 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    8.5
    153 Ratings
    8% above category average
    Customer data management / contact management00 Ratings00 Ratings8.3145 Ratings
    Workflow management00 Ratings00 Ratings8.8147 Ratings
    Territory management00 Ratings00 Ratings8.2131 Ratings
    Opportunity management00 Ratings00 Ratings9.0143 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings00 Ratings8.2137 Ratings
    Contract management00 Ratings00 Ratings7.9134 Ratings
    Quote & order management00 Ratings00 Ratings8.7134 Ratings
    Interaction tracking00 Ratings00 Ratings8.9138 Ratings
    Channel / partner relationship management00 Ratings00 Ratings8.5132 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    8.9
    131 Ratings
    14% above category average
    Case management00 Ratings00 Ratings8.8126 Ratings
    Call center management00 Ratings00 Ratings9.2115 Ratings
    Help desk management00 Ratings00 Ratings8.9116 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    8.1
    132 Ratings
    5% above category average
    Lead management00 Ratings00 Ratings8.1131 Ratings
    Email marketing00 Ratings00 Ratings8.1113 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    8.3
    144 Ratings
    8% above category average
    Task management00 Ratings00 Ratings8.4136 Ratings
    Billing and invoicing management00 Ratings00 Ratings8.4114 Ratings
    Reporting00 Ratings00 Ratings8.2132 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    8.4
    142 Ratings
    9% above category average
    Forecasting00 Ratings00 Ratings8.1132 Ratings
    Pipeline visualization00 Ratings00 Ratings9.0133 Ratings
    Customizable reports00 Ratings00 Ratings8.1137 Ratings
    Customization
    Comparison of Customization features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    8.2
    139 Ratings
    7% above category average
    Custom fields00 Ratings00 Ratings7.9139 Ratings
    Custom objects00 Ratings00 Ratings7.9132 Ratings
    Scripting environment00 Ratings00 Ratings8.6115 Ratings
    API for custom integration00 Ratings00 Ratings8.2124 Ratings
    Security
    Comparison of Security features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    9.2
    142 Ratings
    9% above category average
    Single sign-on capability00 Ratings00 Ratings9.3136 Ratings
    Role-based user permissions00 Ratings00 Ratings9.1136 Ratings
    Social CRM
    Comparison of Social CRM features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    9.1
    99 Ratings
    19% above category average
    Social data00 Ratings00 Ratings8.799 Ratings
    Social engagement00 Ratings00 Ratings9.495 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    8.5
    118 Ratings
    12% above category average
    Marketing automation00 Ratings00 Ratings8.3114 Ratings
    Compensation management00 Ratings00 Ratings8.794 Ratings
    Platform
    Comparison of Platform features of Dropbox DocSend and Oracle CPQ and SAP Sales Cloud
    Feature
    Dropbox DocSend
    -
    Ratings
    Oracle CPQ
    -
    Ratings
    SAP Sales Cloud
    8.2
    123 Ratings
    7% above category average
    Mobile access00 Ratings00 Ratings8.2123 Ratings
    Best Alternatives
    Dropbox DocSendOracle CPQSAP Sales Cloud
    Small Businesses
    WeTransfer
    Score8.5 out of 10
    QuoteWerks
    Score9.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    QuoteWerks
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Agentforce Revenue Management
    Score8.6 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Dropbox DocSendOracle CPQSAP Sales Cloud
    Likelihood to Recommend
    8.0
    (23 ratings)
    1.0
    (45 ratings)
    8.5
    (164 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (26 ratings)
    8.1
    (15 ratings)
    Usability
    10.0
    (1 ratings)
    3.0
    (8 ratings)
    7.0
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    1.0
    (4 ratings)
    5.8
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.0
    (6 ratings)
    7.6
    (4 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    8.6
    (124 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Dropbox DocSendOracle CPQSAP Sales Cloud
    Likelihood to Recommend
    Dropbox
    DocSend works really great if you want to send out a doc to a prospect and want to track when they open it and what content they view. The reporting on this works really well and I've been happy with this functionality. Where it falls short is when you're trying to use it for a live demo utilizing the join.me integration. There are a lot of issues when you try to switch your screen and it only works 2/3s the time. I'd prefer an all-in-one solution instead of this Frankenstein model.
    Incentivized
    Read full review
    Oracle
    I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.
    Incentivized
    Read full review
    SAP
    SAP Sales Cloud is highly suited for manufacturing and distribution enterprises and especially for people and companies who are already into SAP architecture. It is also great for industries which are consumer-packaged goods oriented, and it is highly structured for B2B sales which has predictive pipelines. I would say it is less suited for hyper growth or newer startups, especially people who are not familiar with the SAP ERP. It is multi-dimensional and has complex matrix structures, so it is a bit difficult to learn, and it might be daunting for new people.
    Incentivized
    Read full review
    Pros
    Dropbox
    • Additional information from users who have already downloaded the files or material.
    • Additional information if the download link(s) have been resent.
    • Password encryption if necessary.
    • Email verification for third-party download via email.
    • Add-ons with other platforms and applications, such as Outlook and Gmail.
    • Seal of documents by electronic signature
    Incentivized
    Read full review
    Oracle
    • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks.
    • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations.
    • Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.
    Incentivized
    Read full review
    SAP
    • I love its ability to automate the entire sales process for us.
    • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
    • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
    Incentivized
    Read full review
    Cons
    Dropbox
    • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
    • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
    • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
    Incentivized
    Read full review
    Oracle
    • Significant setup time, cost, and maintenance. We have to use an implementation partner
    • Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
    • Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place
    Incentivized
    Read full review
    SAP
    • One area of concern is the many data silos that are present within SAP sales cloud
    • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
    • The product is quite vast and a lot more learning material and knowledge base documents are required.
    Read full review
    Likelihood to Renew
    Dropbox
    No answers on this topic
    Oracle
    So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
    Incentivized
    Read full review
    SAP
    SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
    Incentivized
    Read full review
    Usability
    Dropbox
    The platform and UI are great. never faced any problems.
    Incentivized
    Read full review
    Oracle
    The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
    Incentivized
    Read full review
    SAP
    In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    No answers on this topic
    Oracle
    Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
    Read full review
    SAP
    Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
    Read full review
    Performance
    Dropbox
    No answers on this topic
    Oracle
    It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Dropbox
    I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.
    Incentivized
    Read full review
    Oracle
    Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
    Read full review
    SAP
    SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
    Read full review
    In-Person Training
    Dropbox
    No answers on this topic
    Oracle
    They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
    Read full review
    SAP
    No answers on this topic
    Online Training
    Dropbox
    No answers on this topic
    Oracle
    No answers on this topic
    SAP
    Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
    Read full review
    Implementation Rating
    Dropbox
    No answers on this topic
    Oracle
    It was a much more technical implementation than we thought. It involved much more code.

    Future releases have made and will make administering the tool easier.

    EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

    The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

    Having a dedicated team (in-house) for implementation is key
    Read full review
    SAP
    I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
    Incentivized
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    Alternatives Considered
    Dropbox
    DocSend is more convenient than DocuSign if you are already using Dropbox, otherwise a lot of these solutions come down to pricing and preference on user interface. For us, DocSend was great until our needs changed to needing a more sophisticated contract management tool. With further integrations and API accesses in the future, I think it will be easier to have all systems communicating and working together .
    Incentivized
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    Oracle
    Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
    Read full review
    SAP
    These other products are not fully focused on sales. Of course you can create a workflow for your employees but they have too much info that youll probably won't end Up using. Also their AI assistance is not that accurate when you need some advice or personalized Insights. That's why we swapped to another software that was focused on the sales funnel.
    Incentivized
    Read full review
    Scalability
    Dropbox
    No answers on this topic
    Oracle
    No answers on this topic
    SAP
    1. It much needed to the end-user like sales person and marketing team to read the real time analysis for better decision making and deal closing. 2. Cost calculation and tracking becomes easier on go. 3. HR department, sales and marketing teams are getting insights for further improvement of the process of sales and conversion rate. 4. Easier to know customer behavior and taste.
    Incentivized
    Read full review
    Return on Investment
    Dropbox
    • For about $100 you can optimize all
    • Of your pipelines that rely on decks or documents - worth it!
    • The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
    • We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!
    Incentivized
    Read full review
    Oracle
    • Increased Sales Rep efficiency. Being able to create multiple quotes ACCURATELY and quickly was a game changer.
    • Large implementation time. It's a little difficult to fit BMI into a SCRUM style build, with multiple working models and prototypes of all 3 simultaneously.
    • A larger fee for licensing and implementation cost. ROI wouldn't be realized in the first year.
    Read full review
    SAP
    • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
    • Standard templates facilitate easy and efficient lead interaction.
    • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
    Incentivized
    Read full review
    ScreenShots

    Dropbox DocSend Screenshots

    Screenshot of the granular permissions that give control of what content visitors can access.Screenshot of document analytics that provide insights on the links that have been forwarded to someone that hasn't been engaged with yet. Page-by-page analytics for each viewer of a document reveal any unique interests.Screenshot of the dashboard to manage sensitive documents securely and get real-time deal insights on deals from start to finish with advanced data rooms.

    SAP Sales Cloud Screenshots

    Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization