Oracle CPQ vs. SAP Sales Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle CPQ
Score 4.6 out of 10
N/A
Oracle CPQ is a cloud-based application that helps sellers configure the right mix of products or services and create accurate, professional quotes to quickly meet their customers’ pricing needs.
$240
per month per user
SAP Sales Cloud
Score 8.5 out of 10
N/A
SAP Sales Cloud (formerly SAP Cloud for Sales) is a cloud sales application with sales automation, enterprise resource planning (ERP) integration, and collaboration capabilities.N/A
Pricing
Oracle CPQSAP Sales Cloud
Editions & Modules
CPQ Pricing
$240.00
per month per user
No answers on this topic
Offerings
Pricing Offerings
Oracle CPQSAP Sales Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle CPQSAP Sales Cloud
Features
Oracle CPQSAP Sales Cloud
CPQ
Comparison of CPQ features of Product A and Product B
Oracle CPQ
6.7
18 Ratings
26% below category average
SAP Sales Cloud
-
Ratings
Quote sharing/sending7.017 Ratings00 Ratings
Product configuration8.017 Ratings00 Ratings
Configuration options8.017 Ratings00 Ratings
Pricing rules7.016 Ratings00 Ratings
Price adjustment5.017 Ratings00 Ratings
Purchase history and open contracts6.016 Ratings00 Ratings
Guided selling/Sales portal7.016 Ratings00 Ratings
CPQ reporting & analytics7.017 Ratings00 Ratings
CPQ-CRM integration7.015 Ratings00 Ratings
Attachments to quotes5.017 Ratings00 Ratings
Order capturing7.07 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
8.4
133 Ratings
8% above category average
Customer data management / contact management00 Ratings8.5129 Ratings
Workflow management00 Ratings8.5130 Ratings
Territory management00 Ratings8.0116 Ratings
Opportunity management00 Ratings8.6127 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.1122 Ratings
Contract management00 Ratings8.3123 Ratings
Quote & order management00 Ratings8.6121 Ratings
Interaction tracking00 Ratings8.5122 Ratings
Channel / partner relationship management00 Ratings8.3122 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
8.5
115 Ratings
11% above category average
Case management00 Ratings8.3110 Ratings
Call center management00 Ratings8.7102 Ratings
Help desk management00 Ratings8.4105 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
8.3
119 Ratings
7% above category average
Lead management00 Ratings8.2118 Ratings
Email marketing00 Ratings8.4104 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
8.2
128 Ratings
7% above category average
Task management00 Ratings8.2123 Ratings
Billing and invoicing management00 Ratings8.1105 Ratings
Reporting00 Ratings8.3118 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
8.4
127 Ratings
10% above category average
Forecasting00 Ratings8.4118 Ratings
Pipeline visualization00 Ratings8.5119 Ratings
Customizable reports00 Ratings8.2123 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
8.1
124 Ratings
6% above category average
Custom fields00 Ratings7.9124 Ratings
Custom objects00 Ratings8.0119 Ratings
Scripting environment00 Ratings8.4104 Ratings
API for custom integration00 Ratings7.9111 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
9.0
127 Ratings
7% above category average
Single sign-on capability00 Ratings9.1121 Ratings
Role-based user permissions00 Ratings8.9121 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
8.8
91 Ratings
17% above category average
Social data00 Ratings8.891 Ratings
Social engagement00 Ratings8.789 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
8.4
107 Ratings
13% above category average
Marketing automation00 Ratings8.4103 Ratings
Compensation management00 Ratings8.489 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle CPQ
-
Ratings
SAP Sales Cloud
8.3
110 Ratings
10% above category average
Mobile access00 Ratings8.3110 Ratings
Best Alternatives
Oracle CPQSAP Sales Cloud
Small Businesses
QuoteWerks
QuoteWerks
Score 9.7 out of 10
Salesmate
Salesmate
Score 9.9 out of 10
Medium-sized Companies
QuoteWerks
QuoteWerks
Score 9.7 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
SAP Sales Cloud
SAP Sales Cloud
Score 8.5 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle CPQSAP Sales Cloud
Likelihood to Recommend
1.0
(45 ratings)
8.2
(138 ratings)
Likelihood to Renew
7.0
(26 ratings)
7.1
(9 ratings)
Usability
3.0
(8 ratings)
7.0
(9 ratings)
Availability
10.0
(3 ratings)
9.1
(2 ratings)
Performance
8.0
(2 ratings)
9.1
(2 ratings)
Support Rating
1.0
(4 ratings)
7.0
(12 ratings)
In-Person Training
8.0
(2 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
2.0
(6 ratings)
7.9
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.4
(99 ratings)
Professional Services
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Oracle CPQSAP Sales Cloud
Likelihood to Recommend
Oracle
I think CPQ had worked so well for our company because of the widespread nature of our associates and tracking orders that were being placed in multiple time zones. My team specifically needed a way of analyzing these orders to track our progress in real time and sort out any supply orders before they became an issue. If you are in a centralized location with a smaller team then this may not yield much use to you.
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SAP
1. Better understanding of customer choice and sales insights. 2. High chance that we can convert the lead into sales as SAP analyzes the customer's need and behavior. 3. As it analyzes the data behind the scenes, a better price deal closing is possible, as it gives that level of insight.
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Pros
Oracle
  • Leveraged automation to minimize headcount costs despite 10% year-over-year business growth, and enabled staff to focus on more strategic tasks.
  • Established a flexible CPQ system that scales on demand to easily accommodate the company’s multiple global locations.
  • Improved customer relations by reducing configuration time and allowing sales more time to meet with customers and close orders.
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SAP
  • I love its ability to automate the entire sales process for us.
  • Another thing I love is how it combines data from different touchpoints to provide a 360-degree view of the customer.
  • What I like best about SAP Sales Cloud is the real-time analytics it provides for my organization.
Read full review
Cons
Oracle
  • Significant setup time, cost, and maintenance. We have to use an implementation partner
  • Does not always play well with other software, even Oracle software. While this is improved and being further improved, that it was a third party acquisition means things sometimes require a little extra care
  • Additional setup documentation and first walkthroughs would be helpful, especially if it was all in one place
Read full review
SAP
  • One area of concern is the many data silos that are present within SAP sales cloud
  • While creating filters for accessing sales lead reports, the accuracy is missing sometimes.
  • The product is quite vast and a lot more learning material and knowledge base documents are required.
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Likelihood to Renew
Oracle
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
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SAP
SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
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Usability
Oracle
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
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SAP
In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review
Reliability and Availability
Oracle
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Read full review
SAP
Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review
Performance
Oracle
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Read full review
SAP
No answers on this topic
Support Rating
Oracle
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
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SAP
SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like Salesforce, SugarCRM, etc., it's probably fine as a standalone CRM option.
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In-Person Training
Oracle
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Read full review
SAP
No answers on this topic
Online Training
Oracle
No answers on this topic
SAP
Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review
Implementation Rating
Oracle
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
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SAP
I would rate the implementation a 7. While the process overall was successful, there were challenges related to data migration, integration with other systems, and initial user adoption. However, the support from SAP during the implementation phase was helpful, and we were able to resolve the major issues as the process progressed.
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Alternatives Considered
Oracle
Oracle engagement is ahead. They are active in the development of the tool and provide great support after implementation. They also listen to their customers and offer opportunities to feedback and provide input through activities like the customer advisory board forum.
Read full review
SAP
Sap sales cloud has boosted the supply chain network . Sap Sales cloud has seamlessly unified the backend business processes into more transparent effective ones.The customer satisfaction have also increased with better customer collaboration and relationship.The vendor management process has also been significantly impacted and all for good. Customers are really happy with it
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Scalability
Oracle
No answers on this topic
SAP
SAP Sales Cloud scalability and flexibility are highly beneficial to our global operations; we can easily manage additional languages, regions, and currencies.......... with great simplicity, we can manage a high volume of data(of sales, customers....)and perfectly handle increased data loads and transactions. It becomes much easier to maintain performance effectively. SAP Sales Cloud gives us options to add and modify features as per our needs for ease of adapting to our daily growing business and changing situations.
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Return on Investment
Oracle
  • Increased Sales Rep efficiency. Being able to create multiple quotes ACCURATELY and quickly was a game changer.
  • Large implementation time. It's a little difficult to fit BMI into a SCRUM style build, with multiple working models and prototypes of all 3 simultaneously.
  • A larger fee for licensing and implementation cost. ROI wouldn't be realized in the first year.
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SAP
  • Integration with additional sales tools, such as LinkedIn Sales Navigator, greatly improves the speed and efficiency of our entire process.
  • Standard templates facilitate easy and efficient lead interaction.
  • The time is reduced and representative job productivity increases when SAP Sales Cloud is used.
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ScreenShots

SAP Sales Cloud Screenshots

Screenshot of the SAP Sales Cloud dashboard, where users can can automate critical selling processes and give sellers AI-based recommendations. The dashboard features:
Cloud deployment
A unified view of customers
An optimised mobile selling experience
AI-driven insights, recommendations, and analytics
Embedded generative AI highlights and summarization