eAssistance Pro (discontinued) vs. Freshworks Customer Service Suite
eAssistance Pro (discontinued) vs. Freshworks Customer Service Suite
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 eAssistance Pro (discontinued) | N/A | eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued. | $7 per month | |
 Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent |
| eAssistance Pro (discontinued) | Freshworks Customer Service Suite | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| eAssistance Pro (discontinued) | Freshworks Customer Service Suite | |
|---|---|---|
| Top Pros |
| No answers on this topic |
| Top Cons |
| No answers on this topic |
| eAssistance Pro (discontinued) | Freshworks Customer Service Suite | |
|---|---|---|
| Small Businesses |  Gist Score 9.6 out of 10 |  Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Medium-sized Companies |  Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
| Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 |  Salesforce Service Cloud Score 8.7 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| eAssistance Pro (discontinued) | Freshworks Customer Service Suite | |
|---|---|---|
| Likelihood to Recommend | 8.2 (1 ratings) | - (0 ratings) |
| Likelihood to Renew | 9.1 (1 ratings) | - (0 ratings) |
| eAssistance Pro (discontinued) | Freshworks Customer Service Suite | |
|---|---|---|
| Likelihood to Recommend |  Discontinued Products
| Freshworks Inc No answers on this topic |
| Pros | Discontinued Products
| Freshworks Inc No answers on this topic |
| Likelihood to Renew | Discontinued Products
| Freshworks Inc No answers on this topic |
| Alternatives Considered | Discontinued Products
| Freshworks Inc No answers on this topic |
| Return on Investment | Discontinued Products
| Freshworks Inc No answers on this topic |
| ScreenShots | Freshworks Customer Service Suite Screenshots    |