Epicor BisTrack vs. Sage X3

Epicor BisTrack is well-suited for the following scenarios:

• Lumber Yard Management: useful for managing lumber yards, including inventory tracking, order processing, and sales. It helps businesses optimize stock levels, streamline customer orders, and track various lumber products efficiently - can combine with other warehouse management software
• Building Materials Distribution: It excels in businesses that distribute building materials, such as wholesalers and distributors. The software handles order management, pricing, and supply chain operations effectively - this is my company's main course of business Epicor BisTrack is not suited for the following scenario(s):
• Epicor BisTrack is pretty specific to the lumber and building materials industry, so it won't be suitable for usage outside of this industry.

Epicor BisTrack is well-suited for the following scenarios:

Incentivized

I wouldn't suggest this ERP for small organizations, especially if there is no IT staff. While they do offer support packages, they can be costly as certain packages limit the number of times you can call in. Hiring an outside consulting firm to support is another route, however that could become costly as well. Medium to large businesses with savvy tech staff would be a good fit for this ERP.

Incentivized

• Inventory Management
• Pricing and Quoting Features
• Sales and Order Processing
• Business Analytics

Incentivized

• Easy to understand software for new users.
• Journal entry and review process is easy.
• Sage is efficient in tracking multi subsidiary transactions.

Incentivized

• Easier User Interface; hard to navigate or learn
• Financial module could use improvement; i.e. the Accounts Receivable function is lacking and hard to find information easily
• More customization of the built-in reporting and analytics

Incentivized

• Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense
• Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot
• If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using)

Incentivized

Epicor BisTrack is essential for those in the lumber and building materials industry, especially if they are in the wholesale/distribution side of things. I provided the rating because I feel that BisTrack has contributed a lot for my company and provided with essential information for decision-making on a day-to-day basis. The score also reflects that while BisTrack is an essential software for my business, there is also room for improvement so that the end users will be able to obtain what they need from the software.

Incentivized

Apologies, our company's IT department contacts support on our behalf. I have never contacted Epicor BisTrack's support myself; only through my company's IT team.

Incentivized

Sage has quite less setup cost and was easy to setup. Sage is capable of managing multi subsidiary transactions. It was easy for our team members to learn and start using. Team leads has some issues while approving invoices initially but it was fine later. Sage is a good option for mid scale manufacturing firms

Incentivized

• Increased overall efficiency in inventory management by 5%
• ROI is positive
• BisTrack provides a way for our business to conduct its day-to-day operations

Incentivized

• Created efficiencies within the organization.
• Centralized data input and retrieval.
• Can be an expensive undertaking for an SMB.

Incentivized