Five9 vs. Nectar Desk
Five9 vs. Nectar Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
Nectar Desk | Small Businesses (1-50 employees) | Nectar Desk is call center software for a wide variety of industries. It includes a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | Nectar Desk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Nectar Desk | |
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Likelihood to Recommend | 8.3 (36 ratings) | 8.0 (1 ratings) |
Support Rating | 8.0 (8 ratings) | - (0 ratings) |
Five9 | Nectar Desk | |
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Likelihood to Recommend | Five9 | NectarDesk Inc. |
Pros | Five9 | NectarDesk Inc. |
Cons | Five9 | NectarDesk Inc. |
Support Rating | Five9 | NectarDesk Inc. No answers on this topic |
Alternatives Considered | Five9 | NectarDesk Inc. No answers on this topic |
Return on Investment | Five9 | NectarDesk Inc. |
ScreenShots | Five9 Screenshots | Nectar Desk Screenshots |