Freedcamp vs. Help Lightning

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freedcamp
Score 9.9 out of 10
N/A
The vendor states Freedcamp helps tens of thousands of teams around the world manage their work. Their free plan contains tasks(in list and kanban view), milestones, discussions, calendar, time-tracking and password management. On their premium plans, they also offer Gantt charts, Wikis, Issue Tracking, CRM and Invoices+.
$2.49
per month
Help Lightning
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
Help Lightning in Birmingham aims to reimagine how businesses, customers and employees are able to give and receive help using Virtual Expertise. The vendor states their merged reality adds missing visual cues, gestures, and non-verbal communication methods to any session. While providing remote assitance, users simply simply reach into a device's field of view and a colleague will see the user's hand merged into their field of view. Users can telestrate, freeze images, use hand gestures,…
$580
per user, per year
Pricing
FreedcampHelp Lightning
Editions & Modules
Minimalist
$2.49
per month
Business
$8.99
per month
Enterprise
$580
per user, per year
Offerings
Pricing Offerings
FreedcampHelp Lightning
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWe offer our solution as an annual subscription and the pricing is based on the number of licenses required within your organization. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
More Pricing Information
Community Pulse
FreedcampHelp Lightning
Top Pros
Top Cons
Features
FreedcampHelp Lightning
Project Management
Comparison of Project Management features of Product A and Product B
Freedcamp
10.0
2 Ratings
28% above category average
Help Lightning
-
Ratings
Task Management10.02 Ratings00 Ratings
Gantt Charts10.02 Ratings00 Ratings
Scheduling10.02 Ratings00 Ratings
Team Collaboration10.02 Ratings00 Ratings
Email integration10.01 Ratings00 Ratings
Mobile Access10.01 Ratings00 Ratings
Timesheet Tracking10.02 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Freedcamp
9.1
1 Ratings
21% above category average
Help Lightning
-
Ratings
Quotes/estimates9.11 Ratings00 Ratings
Invoicing9.11 Ratings00 Ratings
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FreedcampHelp Lightning
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SAP Ruum
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ConnectWise ScreenConnect
ConnectWise ScreenConnect
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Enterprises
Quickbase
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Score 9.2 out of 10
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreedcampHelp Lightning
Likelihood to Recommend
10.0
(2 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
FreedcampHelp Lightning
Likelihood to Recommend
Freedcamp
I have used a number of different Project Management Tools and this is the one I always make the team come back to, it's easy to use, has great support, and can be used by people of various levels of technical ability. When planning a complicated network, that needs to be sold to a customer, all people within the company have needs that have to be addressed, from the obvious technical, but also legal, regulatory, finance, and ordering of equipment and all these have different milestones, that interconnect, this is where Freedcamp shines, it allows all of the company to work together to achieve the technical sale.
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Help Lightning
I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.
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Pros
Freedcamp
No answers on this topic
Help Lightning
  • Sharing graphics, images and other resources.
  • Connect remotely with different experts.
  • Favors team work, even remotely.
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Cons
Freedcamp
No answers on this topic
Help Lightning
  • It needs a strong network or signal connection.
  • Nothing else.
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Likelihood to Renew
Freedcamp
I always come back to using Freedcamp, I've used others, but keep coming back.
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Help Lightning
No answers on this topic
Usability
Freedcamp
I have people who struggle to use PC's using Freedcamp, so it's that easy to understand in the basic form. I've also had high-level CTOs using Freedcamp, so it covers all areas.
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Help Lightning
No answers on this topic
Support Rating
Freedcamp
Especially a few years ago when Freedcamp was first starting, I needed support, sometimes, I'd find a bug as a heavy user, Igor and Angel are great people who are quick to reply and help you as well as the other great staff. Freedcamp's support is the best of any software product I use.
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Help Lightning
No answers on this topic
Alternatives Considered
Freedcamp
Overall ease of use, ability to have different people of skills, mobile version, and access.
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Help Lightning
I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.
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Return on Investment
Freedcamp
  • It's quite low cost for a business so that's a no brainer.
  • I also use it for a Non-Profit organization and we get a free version there, which is great.
  • I remember that the people running company planning especially loved how this made complex activity open for viewing by all within the company (as required) so that there was no "mystery" within projects, we all had an advance understanding of what resources and activities would be needed.
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Help Lightning
  • Makes work team better, even remotely.
  • Allows to share important information and get constantly retro alimentations.
  • Helps us to respect the Covid-19 prevention measures, while continue working.
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ScreenShots

Freedcamp Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Help Lightning Screenshots

Screenshot of Our AR-enabled remote assistance software.Screenshot of An expert providing help can reach into the field of view of an onsite technician or customer.Screenshot of Common tools can also be brought into the field of view to help solve problems.Screenshot of Tour experts can be made available to work virtually side-by-side with anyone, anywhere in the world.Screenshot of Are we support your ability to solve problems evolving complex and critical equipment.