Freshworks Customer Service Suite vs. Kommunicate Customer Messaging Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshworks Customer Service Suite
Score 8.0 out of 10
N/A
Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future.
$35
per month per agent
Kommunicate
Score 0.0 out of 10
N/A
The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims to correct it. Kommunicate is a human + bot hybrid customer support software for proactive, real-time, and personalized support. The amount of customer service queries is ever increasing. That is why AI becomes extremely important. With chatbots, businesses can serve their customers effectively without spending vast amounts of time, resources, and…
$0
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Pricing
Freshworks Customer Service SuiteKommunicate Customer Messaging Software
Editions & Modules
Growth
$29
per month (billed annually) per agent
Pro
$69
per month (billed annually) per agent
Enterprise
$109
per month (billed annually) per agent
Business
$0.00
Talk to us
Start
$40
For early-stage startups and individuals
Scale
$100
For growing companies with small teams
Grow
$400 /mo
For high growth companies and large teams
Offerings
Pricing Offerings
Freshworks Customer Service SuiteKommunicate
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup fee$40 For early-stage startups and individuals
Additional Details——
More Pricing Information
Best Alternatives
Freshworks Customer Service SuiteKommunicate Customer Messaging Software
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Salesforce Service Cloud
Salesforce Service Cloud
Score 8.7 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Testimonials
Freshworks Customer Service SuiteKommunicate Customer Messaging Software
ScreenShots

Freshworks Customer Service Suite Screenshots

Screenshot of Advanced AnalyticsScreenshot of Team InboxScreenshot of Customer Communication ManagementScreenshot of Conversational AI

Kommunicate Screenshots

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