Freshworks Customer Service Suite vs. RedHelper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshworks Customer Service Suite
ScoreĀ 8.0Ā outĀ ofĀ 10
N/A
Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future.
$35
per month per agent
RedHelper
ScoreĀ 6.0Ā outĀ ofĀ 10
N/A
RedHelper is a live chat solution. Some key features include: Cobrowser, and Detailed Visitor Portrait.
$30
Per User per Month
Pricing
Freshworks Customer Service SuiteRedHelper
Editions & Modules
Growth
$29
per month (billed annually) per agent
Pro
$69
per month (billed annually) per agent
Enterprise
$109
per month (billed annually) per agent
Business
$30
Per User per Month
PRO
$57
Per User per Month
Personal
Free
Per User per Month
Offerings
Pricing Offerings
Freshworks Customer Service SuiteRedHelper
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsā€”ā€”
More Pricing Information
Best Alternatives
Freshworks Customer Service SuiteRedHelper
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
ScoreĀ 9.0Ā outĀ ofĀ 10
Gist
Gist
ScoreĀ 9.6Ā outĀ ofĀ 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
ScoreĀ 9.0Ā outĀ ofĀ 10
Genesys DX (discontinued)
Genesys DX (discontinued)
ScoreĀ 10.0Ā outĀ ofĀ 10
Enterprises
SAP Service Cloud
SAP Service Cloud
ScoreĀ 8.7Ā outĀ ofĀ 10
Genesys DX (discontinued)
Genesys DX (discontinued)
ScoreĀ 10.0Ā outĀ ofĀ 10
All AlternativesView all alternativesView all alternatives
User Testimonials
Freshworks Customer Service SuiteRedHelper
ScreenShots

Freshworks Customer Service Suite Screenshots

Screenshot of Advanced AnalyticsScreenshot of Team InboxScreenshot of Customer Communication ManagementScreenshot of Conversational AI

RedHelper Screenshots

Screenshot of undefined