Glofox Gym Software vs. Phorest

Glofox is best suited for all types of gyms, be it small or medium, or large-scale gyms; for all, this is very good software. Customer management with their payments and gym membership and everything is very easy to manage here. It is also having a very good and smooth mobile application for the end users. It is a bit of an issue to use and configure for the gym admin if they are not at all good technically, so UX for admins can be improved a bit.

Incentivized

It's well suited if you own a salon and are looking for a software to manage all of your needs - stock/inventory, staff schedules, client bookings and rebookings. It's more salon focused than clinic focused (e.g. if you have a wellness center it's not ideal for consent forms for example). Changing staff price offering is a bit time consuming.

• Customer management (CRM).
• Payment management.
• Reminders to pay.
• Scheduling the gym sessions.

Incentivized

• Appointment scheduling
• SMS Reminders
• Rebooking SMS
• Support
• Managing Clients

• After sales support.
• UX can be improved.

Incentivized

• Better UI/UX - more intuitive to use
• Better customer service support
• Would prefer more hand holding during onboarding experience

Phorest is a more modern software, although it can still be more intuitive to use its much better than other options out there. I feel it works great for someone who has been using salon software for many years and wants to upgrade to something more modern, or for someone who is switching over from pen and paper to manage their appointments

• After sales support.
• UX for the admins.

Incentivized

• More organization
• Helped with business processes