Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Zoom Workplace
Score8.6 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$16.99
per month per user
Pricing
Google Drive
Zoom Workplace
Editions & Modules
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Add-On Zoom Translated Captions
$5
per month per license
Pro
$16.99
per month per user
Business
$21.99
per month per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Zoom Whiteboard
starting at $2.49
per month per user
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
Google Drive
Zoom Workplace
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Discounts are available for students, educators, and non profit organizations.
My response is the same for all three. Google Drive is the total package. Each of the alternatives that I've tried have been good at file storage and sharing and that's about it. OneDrive, being a Microsoft product, has some compatibility with their other products, but, at …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Computer Engineer in Information Technology at Dehradun Club (Entertainment, 11-50 employees)
Chose Zoom Workplace
We had been using Google Drive and Google Messenger for communication and doc management. But we replaced Google chat with Zoom and Zoom has a number of extra features compared to Google Chat. So our management team came up with the plan of initiating Zoom and we all supported …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Zoom Workplace
Overall better experience with Zoom. Features we wanted with RingCentral were not coming and Zoom had them. Also price was more competitive for improved level of service.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Zoom Workplace
Zoom is way lighter than MS Teams - especially on Mac ecosystem. Participants management is also more clear on Zoom. Zoom handles numerous participants on the call better than Google Meet. Zoom does not require dedicated account to log in (unlike Google Meet or MS Teams).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Zoom Workplace
Zoom is more universally understood and professionally accepted, giving everyone a greater ease of use when connecting with external parties. Most people have Zoom loaded on their work computers and there is very little issue setting calls with Zoom.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Corporate Relations coordinator, Event-manager in Product Management at Web2win Russia (Education Management, 1001-5000 employees)
Chose Zoom Workplace
We utilized GoToMeeting and Skype for gatherings before we changed to Zoom. Since we began utilizing Zoom, the gatherings have gone extremely well. Just Zoom works awesome on low data transmissions however GoToMeeting and Skype don't work extraordinary for low associations. …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
IT & Marketing Coordinator at Howry Residential Services (Mental Health Care, 201-500 employees)
Chose Zoom Workplace
We use both Zoom and Skype for Business. Zoom is used for larger groups while Skype for Business is used for more of our individual staff and small training groups. Both of them have their individual strengths and weaknesses; however, we have found that by pairing these two …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Production and Operation Manager in Manufacturing at Bloomstar (Wholesale, 201-500 employees)
Chose Zoom Workplace
Zoom cannot be compared to the video conference options offered by Whatsapp or Facetime, as they target different markets. However, in our organization, Zoom has predominated over Skype and became not only the preferred video conferencing solution but the only one. Our …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Bookkeeper in Finance and Accounting at Two Roads (Accounting, 11-50 employees)
Chose Zoom Workplace
Zoom has overlapping service similarities to UberConference, but they are not all the same. UberConference is what we used prior to Zoom, and it can do teleconferencing and screen sharing, but it does not have video capacity. Zoom has the video conferencing and screen …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Assistant Director, Master of Science in Entrepreneurship and Innovation in Customer Service at USC Marshall School of Business (Higher Education, 10,001+ employees)
Chose Zoom Workplace
Like I said, the particular advantage for us with Zoom is the functionality to have multiple participants on the conference at the same time which we felt Skype and GoToMeeting were not strong at.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Program Associate in Product Management at First Fruit, Inc. (Non-Profit Organization Management, 1-10 employees)
Chose Zoom Workplace
Zoom does have a price tag, but it's much more robust in the interface, scheduling, connectivity, and abilities to have multiple people on the call. There's less confusion, so you can collaborate and communication a lot easier than if you were on Skype. We still use Skype, but …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Course Building Technologist and Business Coach on the Education Team in Product Management at Mirasee (Marketing and Advertising, 11-50 employees)
Chose Zoom Workplace
There's no competition. Skype is a absolute mess. Constant updates, a pain to join a call, wants to be some social media platform, and dropped connections.
Google Hangout is also a pain. Must have a Google account. Doesn't stream very smoothly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sexual Empowerment and Life Coach at Steena Marie (Health, Wellness and Fitness, 1-10 employees)
Chose Zoom Workplace
Zoom is simple, streamlined, and easy to access for me and my clients. Zoom is NOT a website based application which means it has a cleaner look and I think the functionality is much smoother and user-friendly. When I have tried other systems there's always too many …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose Zoom Workplace
Zoom is much more stable and the quality is superior compared to Google Hangouts or Skype. While we used those software, the quality was not the best, it was harder to set everything up, and it was hard to integrate with our other systems. Zoom works like a charm - it even …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Director of Advancement at Mackintosh Academy (Education Management, 11-50 employees)
Chose Zoom Workplace
I have attended webinars and conference calls hosted on GoToMeeting and have found that the audio and video quality can be poor. Zoom offers a much more reliable solution in terms of overall broadcast quality.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Chief Technology Officer in Information Technology at Winston Preparatory School (Education Management, 51-200 employees)
Chose Zoom Workplace
Zoom is better. Slightly better pricing, definitely better performance in both the app and in the codecs. It's pretty thrifty with bandwidth, and it looks good!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Chief Information Officer in Information Technology at Marylhurst University (Higher Education, 51-200 employees)
Chose Zoom Workplace
Zoom has sufficient quality, just as reliable, same basic features (plus some), and is less expensive than many competitors. Also has great customer service.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Mobile, Media and Training Specialist in Information Technology at University of San Francisco (E-Learning, 1001-5000 employees)
Chose Zoom Workplace
Zoom may not have as many tools as Adobe Connect, but to have a product like Zoom be simple to use with less complications of platform or browser compatibility, there was no question why we went to Zoom. Setting up a Zoom meeting is straightforward and the quality of the …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Academic Liaison for Computing in Information Technology at Augsburg College (Higher Education, 501-1000 employees)
Chose Zoom Workplace
I have used Google Hangouts, Skype, and TinyChat. Zoom makes it very easy to record and has so many utilities for creating content. Our students are now starting to request to "Zoom in" to class if they are unable to make an in-person session.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Network Security Engineer in Information Technology at Gemini Observatory (Research, 51-200 employees)
Chose Zoom Workplace
If you plotted solutions based on reliability, features and cost, Zoom would be sitting alone in the upper quadrant. We actually installed (where applicable) and user tested every one of these products. It was a unanimous easy decision to select Zoom as our organization's …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Administrative Assistant in Human Resources at Dehradun Club (Entertainment, 11-50 employees)
Chose Zoom Workplace
I have used Skype a lot and am still using it. But Skype is not an alternate for Zoom. Zoom is for meetings with more than two people and have a number of features like video share, screen share, calls, schedule meetings etc. But Skype works to ring someone via a computer or …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Solutions Architect in Sales at IT Hands (Information Technology and Services, 51-200 employees)
Chose Zoom Workplace
We used GoToMeeting and Skype for meetings before we switched to Zoom. Since we started using Zoom, the meetings have gone really well. Only Zoom works great on low bandwidths but GoToMeeting and Skype do not work great for low connections. Also Skype does not work well when …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Audio quality of phone calls is spot on. Calls are clear and crisp.
Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
Could be more robust and flexible as far as assigning restrictions.
Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
