Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Sheets
Score 8.9 out of 10
N/A
Google Sheets is the spreadsheet app available on Google Workspace, or standalone, with a free plan for personal use and accessible via mobile apps for iOS and Android.N/A
Microsoft Dynamics 365
Score 8.0 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Microsoft Excel
Score 8.9 out of 10
N/A
Microsoft Excel is a spreadsheet application available as part of Microsoft 365 (Office 365), or standalone, in cloud-based and on-premise editions.
$6.99
per month
Pricing
Google SheetsMicrosoft Dynamics 365Microsoft Excel
Editions & Modules
No answers on this topic
No answers on this topic
Excel with Microsoft 365
$6.99
per month
Excel for 1 PC or Mac
$139.99
perpetual license
Offerings
Pricing Offerings
Google SheetsMicrosoft Dynamics 365Microsoft Excel
Free Trial
NoYesYes
Free/Freemium Version
NoNoYes
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Google SheetsMicrosoft Dynamics 365Microsoft Excel
Considered Multiple Products
Google Sheets
Chose Google Sheets
Microsoft Excel in terms of singular user continues to be the best one in my opinion, but for collaboration I don't agree in that position, Google Sheets are better. Libre Office and WPS Office unfortunately are far away from the quality of Microsoft Excel and Google Sheets, …
Chose Google Sheets
Google Sheets is worlds superior to Microsoft Excel. Sheets in comparison has a seamless and user-friendly interface, not to mention it is free. Even in my college career thus far that includes (through my university) the entire Microsoft Office collection, I would not ever be …
Chose Google Sheets
Although I use Google Sheets more often than I use Microsoft Excel, I must admit that I frequently use them both. Google Sheets is my go to platform for a few reasons. I can easily use it offline when there's no connection. I don't have to have access to the Microsoft Suite in …
Chose Google Sheets
Google Sheets is best for collaboration, integration with google suite, and (at least compared to Airtable) formulas for calculations
Chose Google Sheets
Google Sheets is much better because it is already a part of our Google Workspace and we do not have to pay any extra for an extra server or software. We also use gmail for our internal communications and Google Slides for presentations, so it is easier for us to keep …
Chose Google Sheets
Excel definitely has more features, but as long as you are not a finance person, sheets has everything you need and then some! You can do most of the same things you can do with excel, but it is more intuitive and user friendly. The best thing is being able to collaborate with …
Chose Google Sheets
Google Sheets is the best at version history and collaboration, leaving comments, writing formulas, and simple usability.
Chose Google Sheets
Google Sheets is the easiest to access to use, and is arguably the most powerful with its third-party integrations. Additionally, Google Apps Script enhances the ability of Google Sheets to process data in custom ways. For instance, integrating zap year to connect via Web hook …
Chose Google Sheets
For my usage, I find these two products absolutely equivalent for personal use. Google Sheets has an advantage if you want cooperative sharing capabilities. Google Sheets is especially useful if you already rely heavily on the other google products and email system.
Chose Google Sheets
I have used monday.com and Trello for task and project tracking. Those tools are useful in the company-wide setting where multiple people need to have access, though the way I use Google Sheets is strictly for my own eyes. In that situation, I think Google Sheets is far more …
Chose Google Sheets
Google Sheets collaborative mode and integration with google drive makes it much easier to share data across teams or organizations, while also allowing for multiple users on the product. The functionality of equations, appscripts, and AI integrations make it invaluable …
Chose Google Sheets
Way better in terms of online collaboration and sharing.
Way better for simple use-cases that do not require a ton of data cleaning & manipulation, data integration and advanced calculations.
Way worse in terms of shortcuts for productivity.
Chose Google Sheets
It is better than Excel when you need to work with many users at the same file at the same time.

It is better than Excel when you need an web browser tool, since it is faster than the equivalent version of excel.
Chose Google Sheets
Google sheets allows the most cross-team collaboration in balance with the most user-friendly interface and data limits.
Smartsheet is a close second, however some of the interface and tools are trickier for people unfamiliar and it's not as UX friendly.
Excel is fantastic for …
Chose Google Sheets
I like Google Sheets over MS Excel mainly for the shareability, version history management and integration with Google Slides. Document loss vs. Excel is a non issue in Google Sheets. Also if you have an Excel file, you can easily open it in Sheets with virtually all features …
Chose Google Sheets
The ability to use Javascript which can be useful at many places and main thing it's easily accessible from anywhere and can be used by multiple people simultaneously
Chose Google Sheets
I’ve used Excel in previous roles. Compared to Excel, Google Sheets is stronger when it comes to real time collaboration, sharing, and ease of access. Excel is more powerful for advanced data modeling and handling very large datasets, but Google Sheets works better for dayly …
Chose Google Sheets
Sheets is just far easier to use. Excel feels like trying to pilot an aircraft at time and can be too complicated for it's own good. So, for using Sheets for not an overly complex use case, where I need my database tool to be clean, easy to use, and with the functionality I …
Chose Google Sheets
I prefer it over both other similar products I used - Excel is too complex for my liking, and there's always something wrong with the formulas there (at least in my limited experience). Confluence isn't exactly 1-to-1 similar, but I used it before and didn't like it much.
Chose Google Sheets
Ability to work in real time and different users with access to the files can see updates immediately. Also, comments can be added and assigned in the file that simplifies communication instead of sending different emails that sometimes track can be lost. In addition, if …
Chose Google Sheets
Way better than the competition in every way. I don't have to worry about storage space in my computer because it saves my documents on the internet. I can open it anywhere even if i change computers or on my phone. It saves automatically as well. No stress at all.
Microsoft Dynamics 365

No answer on this topic

Microsoft Excel
Chose Microsoft Excel
I use Google Sheets when there is small [amounts of] data that i have to enter and share with somebody over my Google account. Other than that, i always prefer Microsoft Excel since it provides way more ease of use when compared to [Sheets]. It is a very good tool and I will be …
Chose Microsoft Excel
Excel is much better than Google Sheets. It has better features and compatibility, especially for windows. For mac, I don’t see a big difference as excel needs some significant improvement for mac os. The Cloud version of excel is very similar to mac and I don’t see a lot of …
Chose Microsoft Excel
Actually, Power Bi and Planful can be [used] with Excel, each solution has strengths, Power Bi is more focused on graphics, and Planful is more on the financial database, but compared with Google Sheets, Excel is better, first, you can use out of browser, it has a specific …
Chose Microsoft Excel
Google Sheets is a good spreadsheet software for it's online sharing capabilities, but Microsoft Excel is a much more loaded program with a lot more capabilities and functions. Excel to Google Sheets is like a MOAB compared to a bottle rocket in terms of functionality and …
Chose Microsoft Excel
Though Google Sheets is a good application but it requires additional effort from the users for doing the data related issues. Having the requirement of data connection made the sheets bit of tough for the users.
Chose Microsoft Excel
Excel is a far superior product compared to Numbers as far as it's usability, simplicity, and functions. I do like the ease of sharing that Google Sheets offers and that's an advantage, but otherwise, very similar. Often I use Excel over Google because of how user friendly it …
Chose Microsoft Excel
Out of Microsoft Excel, Microsoft Power BI, IBM SPSS, and Google Sheets, Microsoft Excel is by far the most common tool used for anything data-related across organizations. Accordingly, our organization has also implemented Microsoft Excel as a first-step tool. We recently …
Chose Microsoft Excel
Microsoft Excel is very easy to use and very very user friendly. While Google Sheets is also very simple, Microsoft Excel takes the lead when it comes to reporting and analysis with its different types of charts (line, pie, bar etc.). The only reason to use Google Sheets
Chose Microsoft Excel
Google Sheets is a comparable product to Microsoft Excel and it's more flexible when it comes to sharing because it can be shared with anyone who has the link or Google Drive access to it. However, Google Sheets does not have all the functions, especially when it comes to …
Chose Microsoft Excel
Microsoft Excel is legacy software and no one till now had matched the functionality of Excel. We can even automate daily tasks easily with help of macros. Also one can connect various data base to it and you are good to go without any other hassle. Google Sheets is …
Chose Microsoft Excel
Excel stands out from Google Sheets and Apple Numbers with its extensive range of advanced functions, including financial, statistical, and data analysis tools, surpassing the capabilities of its competitors. As the universally recognized industry standard, Excel offers better …
Chose Microsoft Excel
Like I've put in previous questions, Microsoft Excel seems more advanced. I'm always going to prefer using Microsoft Excel if it's just me working on a task. If I have to work with other then Google Sheets is going to be preferred. The online version of Microsoft Excel seems to …
Chose Microsoft Excel
Microsoft Excel has its "niche" use cases, but it was the other way around. Its been many years since Microsoft Excel became the niche, while Google Sheets now is the mainstream data analysis application. I use Microsoft Excel today only because I am forced by my company to do …
Chose Microsoft Excel
The integration Microsoft Excel has within the other Microsoft applications makes it top choice for me. I have worked in Google Sheets, however I prefer working in desktop version of software with full capabilities. Microsoft Excel provides this.
Chose Microsoft Excel
My preference will always be Google Sheets, however, as the interface in Sheets is faster, smoother, and more aesthetically pleasing. Excel is part of the package with Outlook, and that tends to be the main reason why I’ve encountered companies who choose Excel over Sheets, but …
Chose Microsoft Excel
Microsoft Excel It's the choice of professionals who delve into intricate financial models, statistical analyses, and other complex analysis. Its strength lies in its depth, offering a vast array of functions and features that can handle the most demanding tasks. Its pivot …
Chose Microsoft Excel
Microsoft Excel stacks up against them with better User Interface, this plays a more crucial role than any of the functionality that other software offers.
Its ability to have a lot of functions for handling day to day task and analyzing data and automating the task.
Microsoft …
Chose Microsoft Excel
Integrates well with Power BI, since the company for both apps is Microsoft.
Chose Microsoft Excel
It isn't as collaborative or detail oriented as other platforms, or at least it doesn't market itself to be used that way. But it is still useful in its own ways
Chose Microsoft Excel
Microsoft Excel is superior to these as it has a wider range of functions and is used corporately
Chose Microsoft Excel
Microsoft Excel is a powerful tool that is used for analyzing and organizing complex data. It offers advanced capabilities for data analysis, financial modelling and complex calculations. Excel can be used in offline form making it use flexible for users who want to use it …
Chose Microsoft Excel
We prefer [Microsoft] Excel because it integrates with other Microsoft applications we use and our employees are more familiar with it. We also find it to have vastly more capabilities in areas such as graphics, functions, formatting, statistical and analytical tools. We need …
Chose Microsoft Excel
We utilize Tableau and Alteryx in addition to Excel. We use Excel since we have a data dump that could be utilized in feeding for these two solutions. We select Excel for some manual work then plug the data into the other two tools for further analysis around text analytics …
Features
Google SheetsMicrosoft Dynamics 365Microsoft Excel
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
7.7
84 Ratings
2% below category average
Microsoft Excel
-
Ratings
Customer data management / contact management00 Ratings7.981 Ratings00 Ratings
Workflow management00 Ratings7.980 Ratings00 Ratings
Territory management00 Ratings7.160 Ratings00 Ratings
Opportunity management00 Ratings7.572 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.079 Ratings00 Ratings
Contract management00 Ratings7.961 Ratings00 Ratings
Quote & order management00 Ratings7.458 Ratings00 Ratings
Interaction tracking00 Ratings8.171 Ratings00 Ratings
Channel / partner relationship management00 Ratings7.362 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
8.0
68 Ratings
4% above category average
Microsoft Excel
-
Ratings
Case management00 Ratings7.863 Ratings00 Ratings
Call center management00 Ratings7.850 Ratings00 Ratings
Help desk management00 Ratings8.557 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
7.8
78 Ratings
0% above category average
Microsoft Excel
-
Ratings
Lead management00 Ratings7.672 Ratings00 Ratings
Email marketing00 Ratings8.171 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Microsoft Excel
-
Ratings
Task management00 Ratings8.171 Ratings00 Ratings
Billing and invoicing management00 Ratings8.054 Ratings00 Ratings
Reporting00 Ratings8.065 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
7.6
77 Ratings
1% below category average
Microsoft Excel
-
Ratings
Forecasting00 Ratings7.667 Ratings00 Ratings
Pipeline visualization00 Ratings7.773 Ratings00 Ratings
Customizable reports00 Ratings7.476 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
7.7
80 Ratings
0% above category average
Microsoft Excel
-
Ratings
Custom fields00 Ratings7.678 Ratings00 Ratings
Custom objects00 Ratings7.572 Ratings00 Ratings
Scripting environment00 Ratings7.956 Ratings00 Ratings
API for custom integration00 Ratings7.861 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
8.8
75 Ratings
4% above category average
Microsoft Excel
-
Ratings
Single sign-on capability00 Ratings8.869 Ratings00 Ratings
Role-based user permissions00 Ratings8.770 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
7.7
44 Ratings
3% above category average
Microsoft Excel
-
Ratings
Social data00 Ratings7.843 Ratings00 Ratings
Social engagement00 Ratings7.643 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
7.2
65 Ratings
4% below category average
Microsoft Excel
-
Ratings
Marketing automation00 Ratings7.665 Ratings00 Ratings
Compensation management00 Ratings6.834 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Google Sheets
-
Ratings
Microsoft Dynamics 365
6.8
56 Ratings
11% below category average
Microsoft Excel
-
Ratings
Mobile access00 Ratings6.856 Ratings00 Ratings
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Google SheetsMicrosoft Dynamics 365Microsoft Excel
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Microsoft Excel
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Score 8.9 out of 10
Creatio
Creatio
Score 9.0 out of 10
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Score 8.9 out of 10
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Score 8.9 out of 10
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Score 9.0 out of 10
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Score 8.9 out of 10
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User Ratings
Google SheetsMicrosoft Dynamics 365Microsoft Excel
Likelihood to Recommend
9.0
(40 ratings)
7.6
(103 ratings)
9.3
(76 ratings)
Likelihood to Renew
10.0
(2 ratings)
8.0
(20 ratings)
9.9
(7 ratings)
Usability
8.9
(4 ratings)
7.5
(33 ratings)
8.4
(22 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
10.0
(2 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
10.0
(2 ratings)
Support Rating
8.0
(1 ratings)
8.0
(11 ratings)
10.0
(2 ratings)
Online Training
-
(0 ratings)
7.5
(2 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
9.2
(4 ratings)
8.0
(1 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
9.0
(1 ratings)
3.8
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(1 ratings)
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
10.0
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
Google SheetsMicrosoft Dynamics 365Microsoft Excel
Likelihood to Recommend
Google
Google Sheets is well suited in two main areas: is free to use and you don't need to buy a license to use it, comparing to the most direct competitors ; collaboration is in my opinion the best advantage, with multiple people working together and seeing others working in real time. It's less appropriate in low connectivity environments (offline capabilities)
Read full review
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Microsoft
I don't really know another program as powerful as Excel. I've used Google Doc programs but do not feel they come close. So far, anytime I've needed a table of some sort for data, whether it's budget oriented or information off a survey, the best system has been Excel. We do web audits on occasion and we create an Excel worksheet featuring every URL of the pages we're auditing, notes, data about the content, information about files attached to the page and other information to help us determine what pages need updating, deleting or otherwise. We also use Excel primarily to export our Google Analytics to in order for us to create reports for clients that need to see specific information about their traffic.
Read full review
Pros
Google
  • Collaborative planning : In the initial phase of project, Team leads and architects create a permission matrix along with the naming convention simultaneously, seeing who is editing / adding the details in real-time.
  • Cost tracking : We use this tool to track cloud resource usage monthly costs, so that we can analyse it and send out comms for high cost based resources. By storing cost data here, it's easy for use to store data of last couple of years.
  • Flexible documentation : For change logging of different scenarios we would need different / ad-hoc columns to be added on the fly, which makes using this tool much simpler then reputed third party tools.
Read full review
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Microsoft
  • It is very good at embedded formulas and tying cells to one another
  • It allows me to compare deals terms on a side-by-side basis and talk my clients through it easily.
  • It is very helpful as well in terms of allowing me to filter/sort results in many different ways depending on what specific information I am most interested in prioritizing.
Read full review
Cons
Google
  • Ease of use - I collaborate with a lot of folks on these and a lot of them have trouble using it.
  • Would love more live features; for example, being able to have cells react to other inputs (checkboxes, etc) with reactive formatting
  • More cross-usability with other Google products; it's hard to think of drawbacks honestly, this is a pretty seamless software.
Read full review
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Microsoft
  • Excel offers collaboration features that allow multiple users to work on the same spreadsheet, but managing changes made by different users can be challenging. Excel could improve its features by offering more granular control, better tracking of changes, and more robust conflict resolution tools.
  • Itcan be a barrier to productivity when importing and exporting data from other applications or file formats. To improve its features, it should offer better support for standard file formats and more robust error handling and reporting tools.
  • Excel can be challenging for finance students and working professionals, but it can be improved by offering more robust tutorials, better documentation, and more user communities and support forums.
Read full review
Likelihood to Renew
Google
I am not involved in the purchase/selection process, but my organization is a Google shop, and Sheets meets most of our spreadsheet needs and works seamlessly with our other tools. I don't anticipate our switching anytime soon.
Read full review
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Microsoft
Excel remains the industry standard for spreadsheets and has maintained simple and straight-forward formula writing methods. Although there is a learning curve to do more complex calculations, there are countless help sites and videos on the Internet for almost any need.
Read full review
Usability
Google
It can easily handle most uses and functions. It is only for very large datasets or advanced analysis that it either lacks the proper functions or performance begins to slow. Most employees who continue to use competitors' products do so out of preference, familiarity with the user interface, or other surface-level reasons.
Read full review
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
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Microsoft
I'm giving it a 7 because it is my go to. But the fact other prefer Google Sheets when working with a team does get irritating. I've used the online version of Microsoft Excel that other teams can get into and it still seems behind Google Sheets. It's a little clanky and slow? If that's even a term.
Read full review
Reliability and Availability
Google
Like most Google products, Google Sheets rarely has outages or slowness, and when it does, connection is always momentarily restored. I can't recall a time when I've been unable to access Google Sheets but able to access other sites just fine. That said, errors aren't uncommon when handling large data volume. You know what they say about using spreadsheets as databases, but sometimes it's just the most convenient option, especially for smaller or one-off projects, and not being able to store large amounts of data hampers our ability to move quickly with scrappy prototypes or full solutions. It would be great if we could better integrate our data manipulation (Apps Script) with big data in the sheet.
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Microsoft
No answers on this topic
Microsoft
I have rarely, if ever, had issues with its availability.
Read full review
Performance
Google
Again, Google Sheets is no exception to Google's general high speed and reliability, but load times can be slow for larger amounts of data. I've used Sheets with Zapier and have used the Python API, and speed has never been an issue.
Read full review
Microsoft
No answers on this topic
Microsoft
Excel load and performs calculations immediately. It integrate well with all Microsoft Office applications and does not slow them down.
Read full review
Support Rating
Google
I have never contacted Google Sheets support, but Google Sheets makes it very easy to report an issue or suggest a feature from Sheets itself (Help > Help Sheets improve), and I've had mostly good experiences with support for other Google products.
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Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Microsoft
I have not had to use it often, but it is good.
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Implementation Rating
Google
No answers on this topic
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Microsoft
No answers on this topic
Alternatives Considered
Google
I have found that I can do almost everything I could have done in Microsoft Excel faster and easier in Google Sheets. We recommend Google Sheets in 99.9% of our use cases and feel it meets the needs of our workers very well. I am sure there are other spreadsheet creation programs out there, but because we are already in the Google environment, adopting Google Sheets in very easy.
Read full review
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
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Microsoft
Out of Microsoft Excel, Microsoft Power BI, IBM SPSS, and Google Sheets, Microsoft Excel is by far the most common tool used for anything data-related across organizations. Accordingly, our organization has also implemented Microsoft Excel as a first-step tool. We recently adopted Microsoft Power BI (the free version), and use it occasionally (mostly for creating dashboards), but it is less commonly understood by stakeholders across our organization and by our clients. Accordingly, Microsoft Excel is more user-friendly and because of its popularity, we can easily look up how to do things in the program online. Google Sheets is a comparable alternative to Microsoft Excel, but because it's cloud-based and we have sensitive data that needs to be protected, we chose against using this software. Finally, a few users (including myself) have access to and utilize IBM's SPSS. For my role, it's a helpful tool to do more rigorous analyses. However, because of its cost and limited functionality as a simple spreadsheet, we only use it for more complex analyses.
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Contract Terms and Pricing Model
Google
I'm not involved with the purchase, but I assume everything goes smoothly and that the pricing structure is predictable and reasonable. We do not get surprise fees.
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Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Microsoft
N/A I was not involved in this process.
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Scalability
Google
Google Sheets works very well with multiple users. It's convenient to see in real-time who is collaborating in a sheet, down to the specific cell that they're viewing/editing. Linking Sheets across departments is convenient with the IMPORTRANGE function.
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Microsoft
No answers on this topic
Microsoft
Each user can use it to whatever level of expertise they have. It remains the same so users can contribute to another's work regardless of whether they have more or less expertise
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Professional Services
Google
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Microsoft
No answers on this topic
Return on Investment
Google
  • Don't need to pay for windows 365 license as it is free
  • Has a positive impact since I am not cursing excel for annoying problems(I don't want the new Pivot table format, I want to use Classic and I don't want to expand/collapse arrows. "x$#%")
  • [Haven't] looked at return on investment on work, but has "simplified" for basic and medium spreadsheets.
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Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
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Microsoft
  • Excel has positively impacted the business as it has increased our efficiency.
  • It also saves us the time that we would have spent on making the calculations that it does for us.
  • Since it works on all devices and is compatible with both Windows and Mac, we do not have to invest in any other alternative.
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