Google Workspace vs. Microsoft 365 vs. Mimecast Email & Collaboration Threat Protection

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Workspace
Score 9.1 out of 10
N/A
Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
$6
per month per user
Microsoft 365
Score 8.7 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
Mimecast Email & Collaboration Threat Protection
Score 8.6 out of 10
N/A
The Mimecast Secure Email Gateway is a messaging security option with anti-spam / anti-malware, data loss prevention, large file send, and other features, from UK company Mimecast.N/A
Pricing
Google WorkspaceMicrosoft 365Mimecast Email & Collaboration Threat Protection
Editions & Modules
Business Starter
$6
per user/per month
Business Standard
$12
per user/per month
Business Plus
$18
per user/per month
Enterprise
Contact sales team
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
Google WorkspaceMicrosoft 365Mimecast Email & Collaboration Threat Protection
Free Trial
NoNoYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details*When billed annually.
More Pricing Information
Community Pulse
Google WorkspaceMicrosoft 365Mimecast Email & Collaboration Threat Protection
Considered Multiple Products
Google Workspace
Chose Google Workspace
Google Workspace is in a good competition with Microsoft 365 and is ahead in many areas. Although MS365 is moving in the 'cloud' direction, Google has always been 'cloud' based and is still ahead in that area. For newer, smaller companies, Workspace is a great choice. For …
Chose Google Workspace
Google got a good jumpstart on building out a more comprehensive and consolidated platform. Microsoft has been around such a long time that they still have some archaic tech debt in their platform. Dropbox feels like it decided to pursue the more comprehensive suite a little …
Chose Google Workspace
Google Workspace offers many more collaboration tools then the Microsoft products. Although the Microsoft products are familiar to so many people, picking up The Google suite of tools is easy. Google also allows us to truly be in the cloud and work from any device from …
Chose Google Workspace
We used before on my previous role Microsoft teams where you can only casually exchange messages, but Google Workspace allows me to access all the applications that I need in just once access without closing the window that I'm currently working on and it can be used to email …
Chose Google Workspace
I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which …
Chose Google Workspace
We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same …
Chose Google Workspace
Google Workspace's web-based word processing apps are much more robust than Microsoft's equivalent. For example, multiple users working on a single google docs document will very rarely run into issues with synching or continuity, whereas Microsoft's online Word is not as …
Chose Google Workspace
Google Workspace is a formidable opponent to Microsoft 365. It provides all of the solutions that 365 does, but does it with more finesse. I find it easier to navigate Google Workspace than I do 365, especially when comparing Google Drive to Microsoft OneDrive. Google Drive is …
Chose Google Workspace
I've used Office 365 in the past, along with some of Zoho's tools, and none of them have delivered the experience that I get from Google Workspace. Office 365 was slow and cumbersome when I evaluated it, and the interoperability of Google apps far surpasses that which I can get …
Chose Google Workspace
There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is …
Chose Google Workspace
The tools are similar, however, in Excel and Sheets specifically, Microsoft is much more useful in transforming and manipulating a lot of data.
Chose Google Workspace
From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often …
Chose Google Workspace
I believe Google tops Microsoft in all areas EXCEPT the office applications. I prefer Gmail, Drive, and Google Video Meetings to Outlook, OneDrive, and Teams meetings, but that could just be me. In my experience, it has been easier to use these applications without much trouble …
Chose Google Workspace
There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. …
Chose Google Workspace
They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word …
Chose Google Workspace
Office365 did not exist when we moved to Google. At this point they are quite similar in capabilities.

0365 has slightly more granular administration and compliance features and slightly lower barrier to entry for existing orgs that are already heavy users of Microsoft …
Chose Google Workspace
From the get-go Google Workspace is more polished, which makes sense given they've had a several-year lead on Microsoft in the cloud productivity space. Google's apps and third-party support [are] still miles ahead of Microsoft, this is in part due to the fact Google has run …
Chose Google Workspace
Google Workspace [(formerly G Suite)] shares many features with it's alternatives. Ultimately, we chose Google Workspace, for now, due to it's superior spam filtering and the feedback we receive from our employees on ease of use using the tools. In addition, the 3rd party …
Chose Google Workspace
Cisco Meraki SM is definitely recommended for a basic, affordable MDM solution if you are using Google Workspace and want a lot of features. Google Workspaces in-built MDM is OK, but is missing a lot of features, especially for iOS management. The only exception to this is …
Chose Google Workspace
Google Workspace is much easier to setup, manage, and integrate with third-party applications compared to Office 365. Though I prefer Excel & Word over Google Sheets & Docs, both are equally leveraged in the agency. I also appreciate that document collaboration with clients and …
Chose Google Workspace
Google Workspace's premium feature includes its professional version of Gmail and Calendar functions but for our workforce, Google Chat has evolved to be one of the primary tools for team communication and collaboration.

In terms of costs and ease of implementation, it is very …
Chose Google Workspace
Google Drive [(formerly G Suite)] is so much better for collaboration than Microsoft Office. But Office is still used by so much of the world, it's necessary as well. Having Azure Active Directory for Windows is a nice addition to an onsite active directory, and offers many …
Chose Google Workspace
Google offers a free version of Google Workspace for non-profits. So the price was pretty hard to beat. Of cloud based office communications platforms, Google offers a robust variety of tools. I find that I can trust the reliability of Google and did not have to worry about too …
Chose Google Workspace
Google Workspace is so much easier to use particularly for remote teams and for collaboration than Microsoft products. It is simple to administrate while maintaining security needs as well. We found the functionality works more consistently and across all devices (Mac, PC, and …
Chose Google Workspace
GSuite is a lot more intuitive and easier to get started right out of the gate without a tech team behind you. It has some really useful features that make day to day life simpler/more efficient (e.g. predictive text when composing emails). It also integrates better with third …
Microsoft 365
Chose Microsoft 365
In my opinion Microsoft 365 is the most complete out of the bunch because of the cloud and desktop apps, the easy expandability it brings in combination with Azure and Entra/Intune. I must say that Google Workspace is a close contender but the desktop apps are less complete in …
Chose Microsoft 365
Microsoft is leaps and bounds ahead of these product suites and is an ecosystem unto itself, except for Google Workspace, which offers more features in its online versions than Office Online.
Chose Microsoft 365
Microsoft 365 gives us a better offline experience, with the ability to have everything on my local device, but with automatic data sync to OneDrive when connected to the internet. The same with Outlook with a local version of the data. Many other systems use their "online" …
Chose Microsoft 365
Microsoft 365 has a strong incumbency moat, where it can be more readily assumed that people know how to use it relative to other options in market.

Chose Microsoft 365
Microsoft is the most business friendly especially in the business sector. In the education sector it is not as popular but still wield a ton of respect. Microsoft has their strengths and often has more features than the typically user would need, which is both a strength and …
Chose Microsoft 365
Reduced compatibility with Office documents.
Chose Microsoft 365
Microsoft 365 has very good security features and is one of the reliable product when it comes to security. It is very user friendly which makes it a popular choice amongst all users. Its frequently enhanced versions with new features added each time makes it a hot product in …
Chose Microsoft 365
Personally I would prefer Google Workspace because it integrates better with the Android based tools that I already use. I also like how Google's Docs, Sheets, and Slides online functionality is their focus rather than an addon to get to the cloud. Google Workspace's sharing …
Chose Microsoft 365
Microsoft set the standard by creating the suite of software that's included in MS 365. The software totally ubiquitous, with everyone from entry-level employees to seasoned executives being familiar with how it all works. It's also the gold standard worldwide, which means that …
Chose Microsoft 365
I use Microsoft 365 alongside Google Workspace. Microsoft 365, specifically Excel, is far superior to Google Sheets apart from the ease of sharing documents Google Workspace programs allow. For some clients who are less comfortable with Google Workspace, Microsoft 365 is the …
Chose Microsoft 365
While Google Workspace is cheaper initially, its feature set is not as robust and the end-user experience can't beat Microsoft's products. Integration with other products is also a factor and here Microsoft trumps Google Workspace again as it's pretty much the standard in …
Chose Microsoft 365
I actually prefer Google Workspace over Microsoft 365. However, Microsoft 365 is a reliable solution that almost everyone knows how to easily navigate. That's why it's used in government and other large corporations. It's always going to be there - and the navigation/layout …
Chose Microsoft 365
Google Workspace does offer a lot of collaborative features, and I believe they offered multiple people editing the same document at the same time before others. And Google Drive and other storage competitors were superior to OneDrive. However, Microsoft has clearly invested …
Chose Microsoft 365
Notepad++ is a great, lightweight editor that doesn't have a same advanced features as Word, but has a very nice feel and can be better for simple text editing. Libre Office has roughly the same features as Microsoft 365, but the usability and intuitiveness is lacking. …
Chose Microsoft 365
Even though we get the full suite of Google office applications with our Google Workplace account, Microsoft 365 is still the standard for business, so we use it to create documents that are used to communicate with other businesses.
Chose Microsoft 365
Because of the ability to connect applications, Microsoft 365 seems to be more robust on the communication platform. Google Workspace has a few other benefits of the automatic Google drive synchronization, but outside of that, Microsoft easily makes it easier to choose with its …
Chose Microsoft 365
I have used Apache's OpenOffice and Google's document software for many years due to the high cost of obtaining licensed copies of MS Office in the past. While those options worked, I was never fully satisfied with the reduced feature set that they offered. In addition, and …
Chose Microsoft 365
I think the closest offering to Microsoft 365 on the market is Google Workspace. They have a pretty robust ecosystem as well. I don't think they measure up to Office 365 though. This year alone, we have helped 16 companies migrate from Google Workspaces to Microsoft 365.
Chose Microsoft 365
Google Workspace is good on the cloud side but did not integrate with our CMS and lacked desktop apps which we find more full-featured. Apache OpenOffice and Libre integrate with our CMS but are not cloud-based and not near as many features/capabilities.
Chose Microsoft 365
  • Significantly cheaper and easier than maintaining and licensing an Exchange server locally and basically zero labor time with upkeep outside of account management is a massive time saver.
  • I've never been a big fan of G-Suite. Their email works but often is clunky to administer …
Chose Microsoft 365
365 is a much deeper and broader platform than G-Suite. The Office suite (Word, Excel, PowerPoint...) has more features and is the de facto standard so it is more adoptable by our users. G-Suite has no equivalent to Teams and SharePoint. Document Management is basic at most. Up …
Chose Microsoft 365
Haven't used any of the options in the drop down option listings. I've used G:Suite (Gmail, Google Calendar, Drive, etc.) and I think it has comparable functionality to Microsoft 365. If our organization shifted to G:Suite, it wouldn't be a difficult transition. But we're all …
Chose Microsoft 365
I have used G Suite in a previous role and spent 1 year using it. I didn't enjoy it very much. I don't know if that is just because I am used to Office or if it is just an inferior application suite. I didn't feel like it had as many features or the same ability as Office - …
Chose Microsoft 365
Microsoft Office 365 simply drives through the cloud platform allowing to set a huge variety of options that can be set from custom to standard software in a single package or just to set an specific range of options enabled to the end users, and given the chance to the company …
Mimecast Email & Collaboration Threat Protection
Chose Mimecast Email & Collaboration Threat Protection
Proofpoint ATP offered strong threat detection and forensics, but it was more complex to manage and significantly more expensive. Microsoft 365 Defender had solid native integration with M365, but its filtering and impersonation protection weren’t as strong out of the box, …
Chose Mimecast Email & Collaboration Threat Protection
Mimecast Advanced Email Security at the time, seems to be the most stable, reliable, cloud-based MTA spam filter that integrated with SSO and ticks all of our security and compliance boxes.
Chose Mimecast Email & Collaboration Threat Protection
Less customizable than Mimecast Advanced Email Security. Less policy options
Chose Mimecast Email & Collaboration Threat Protection
I have never really used Mimecast or Sophos, which was an on-prem mail filtering tool - Now use 365 Defender services alongside Mimecast.
Chose Mimecast Email & Collaboration Threat Protection
Mimecast Advanced Email Security had a reputation in the industry we went with, and the price was very competitive at the time.
Chose Mimecast Email & Collaboration Threat Protection
The reason we went with Mimecast over other products was for the partnership. We heard from our businesses who utilize Mimecast of their great partnerships and relationships they build with their customers. We meet with our representative quarterly to discuss any trends in the …
Chose Mimecast Email & Collaboration Threat Protection
At the time, Mimecast was the leading industry standard, and we needed a better solution, so it was only natural. After checking out our options, I chose the tool that worked for me the best. Mimecast gave me a platform that did everything i was already working on via one …
Chose Mimecast Email & Collaboration Threat Protection
We were longtime customers of Proofpoint before moving to Mimecast Advanced Email Security. In my opinion, the support and product usability is heads and shoulders above what Proofpoint offered us, at a similar pricepoint no less.
Chose Mimecast Email & Collaboration Threat Protection
We most seriously looked at Proofpoint, and just felt like Mimecast Advanced Email Security has a slightly better bang for the buck.
Chose Mimecast Email & Collaboration Threat Protection
We selected Mimecast based on its features, cost and ease of use. We were also recommended to use Mimecast by other professionals in our industry, and based on the reviews we found doing our product research. Mimecast has performed well and has exceeded our expectations. We are …
Chose Mimecast Email & Collaboration Threat Protection
Mimecast Advanced Email Security is very competitive with Microsoft's email solution. In my opinion, Mimecast is superior as far as ease of use and the layout of the user interface. For Microsoft's product you tend to have to go down the rabbit hole to find something. With …
Chose Mimecast Email & Collaboration Threat Protection
It is a very powerful and focused offering.
Chose Mimecast Email & Collaboration Threat Protection
Mimecast Advanced Email Security is better than our previously used product in term of features and usability. Mimecast Advanced Email Security has a lot of good points. The email gateway policies provided by Mimecast Advanced Email Security is larger than others and has a lot …
Chose Mimecast Email & Collaboration Threat Protection
For features price , speed , accuracy
Chose Mimecast Email & Collaboration Threat Protection
Mimecast is the most mature email security platform I've ever used in my nine years in industry and across MSPs, other work 'well enough' but the configurability of Mimecast is where it shines - it can be *exactly* how I want it to be. Given we work in a highly regulated …
Chose Mimecast Email & Collaboration Threat Protection
Interface is easier to use
More reliable, and quicker email deliverability
Chose Mimecast Email & Collaboration Threat Protection
MTA based product that works regardless of which front end mail app you use with and O365 backend.
Chose Mimecast Email & Collaboration Threat Protection
Mimecast Secure Email Gateway has a bit more features to use with its out of the box service.
Chose Mimecast Email & Collaboration Threat Protection
We were previously using Tumbleweed to manage SPAM and it was not as effective as Mimecast - we had it deployed in addition to Mimecast and mimecast caught much more SPAM that Tumbleweed had marked as safe
Chose Mimecast Email & Collaboration Threat Protection
There are many solutions out there that provide email security - I know Sophos and Proofpoint are other solutions we have looked into. Mimecast has been a partner for many years and has really done the job well.
Barracuda is another provider that has been known for a long time …
Chose Mimecast Email & Collaboration Threat Protection
Barracuda - We've previously used barracuda and this has been much more powerful of a product with much more granularity. We also considered IronPort and Trustpoint
Chose Mimecast Email & Collaboration Threat Protection
Mimecast is as effective as Proofpoint, but cheaper. The built-in Office 365 email security features are good but offer less control.
Features
Google WorkspaceMicrosoft 365Mimecast Email & Collaboration Threat Protection
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Google Workspace
-
Ratings
Microsoft 365
-
Ratings
Mimecast Email & Collaboration Threat Protection
7.7
93 Ratings
9% below category average
Anti-malware00 Ratings00 Ratings8.089 Ratings
Customizability00 Ratings00 Ratings7.592 Ratings
Data Loss Protection00 Ratings00 Ratings6.674 Ratings
Threat Detection00 Ratings00 Ratings7.987 Ratings
Sandboxing00 Ratings00 Ratings8.280 Ratings
End-to-End Encryption00 Ratings00 Ratings8.078 Ratings
Management Tools00 Ratings00 Ratings7.389 Ratings
Best Alternatives
Google WorkspaceMicrosoft 365Mimecast Email & Collaboration Threat Protection
Small Businesses
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 9.0 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Zoho Mail
Zoho Mail
Score 9.2 out of 10
Medium-sized Companies
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 9.0 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
Avanan
Avanan
Score 9.9 out of 10
Enterprises
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 9.0 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 9.0 out of 10
Avanan
Avanan
Score 9.9 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Google WorkspaceMicrosoft 365Mimecast Email & Collaboration Threat Protection
Likelihood to Recommend
8.3
(121 ratings)
8.8
(259 ratings)
8.2
(106 ratings)
Likelihood to Renew
10.0
(5 ratings)
9.5
(6 ratings)
8.5
(3 ratings)
Usability
8.5
(12 ratings)
8.7
(29 ratings)
7.7
(81 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Support Rating
2.2
(12 ratings)
8.9
(54 ratings)
6.1
(8 ratings)
Implementation Rating
9.1
(1 ratings)
9.0
(2 ratings)
10.0
(1 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
-
(0 ratings)
7.9
(42 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
9.0
(1 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Google WorkspaceMicrosoft 365Mimecast Email & Collaboration Threat Protection
Likelihood to Recommend
Google
Google Workspace does offer several different plans that can match well with the stage of your business. As your business grows, the higher plans can provide the better tooling or expanded features/products to scale with your needs. It would probably become very complicated to swap over to, if you are deeply embedded with another competitor. But, it could be a nice platform to consolidate several disconnected systems under one roof.
Read full review
Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
Read full review
Mimecast
If you're using the Microsoft 365 ecosystem, Mimecast Email Security CI is a must-have, as it adds an extra layer of email security. With advanced email threat detection capabilities, this tool handles internal threat incidents, ransomware, and phishing, and is effective at scanning attachments and URLs. It is a reliable/effective email security solution for business.
Read full review
Pros
Google
  • Google Calendar...amazing. I don't need to ask team members when they're busy anymore and play this game of bouncing times back and forth. All I need to do is enter their email address and it shows my calendar and theirs side by side and then select the day and time I find that works best for the both of us.
  • I actually prefer Google Meet over Zoom. Zoom bogs down my computer and I find their UI overcomplicated for what it actually does. Google Meet is simple and does practically everything Zoom does without needing to pay any extra money.
  • Sheets integrates with our CRM (Copper) so it's perfect for us. Being able to export information out of our CRM into sheets and then create pivot tables from that data makes our lives a million times better.
Read full review
Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
Read full review
Mimecast
  • Simplicity: Once set up, Mimecast Advanced Email Security is easy to use, intuitive, and simple. This reduces onboarding time with new employees.
  • Robust Audit Trail: Being able to see what happened with specific emails, why things happened, and who was responsible for them helps to reduce troubleshooting time as well as improving overall email observability.
  • Clean Interface: Mimecast Advanced Email Security is a Swiss-Army-Knife of email security. There are many different configurations and complex rules that can be implemented. To make this manageable Mimecast Advanced Email Security has implemented a simple and clean UI. Being able to favorite commonly used features makes a huge difference in usability.
  • Simple SSO Integration: This seems like a no-brainer, but its odd to see how many SaaS products either don't support SSO, or make it so complicated and convoluted that setup and maintenance becomes a fully time job.
Read full review
Cons
Google
  • Pricing is a little bit higher than other services
  • The cost of each email inbox costs the same whether you want just email or all of the features. For example, we wanted a support email address that we could setup our support desk with. The cost of that added account is the same as the account I use with all of the features.
  • They removed their free tier for small organizations like mine and restricted the free tier from adding new domain names. This was likely due to abuse, but everyone lost the privilege of the free service.
Read full review
Microsoft
  • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
  • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
  • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
Read full review
Mimecast
  • I would like to see some additional improvement around the attachment protection, specifically what may be getting caught and what types of files are attempting to be delivered via email by impersonators.
  • The Targeted Threat Protection is a great product, and I wish there was a dashboard for this service where we could easily see the types of emails and/or links that have been caught as part of the protection module that could be shared with executives.
  • Finally, I feel that the phishing protection is great and honestly don't believe there should be much improvement needed there.
Read full review
Likelihood to Renew
Google
There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
Read full review
Microsoft
There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
Read full review
Mimecast
There is no question as to the value of the product to the business and the disruption of changing vendors would not be worth any savings possibly achieved by switching.
Read full review
Usability
Google
Google Workspace is incredibly intuitive and user friendly. It's easy to adopt through simple features, for example the prompts to enable Gemini on each call for note taking is reliable, and helps to stop you forgetting to use the feature. The main reason for a strong rating is the consistency and reliability, whilst there's definitely areas for improvement, for example additional calendar features (sharing), or deeper functionality in sheets. The level that it provides means that anyone adopting it will be able to take full use of features within a day or two. Gmail, calendar and the documentation suite contain all the basic features for a small / medium business to run at a high level day to day, with minimal downtime or learning curves.
Read full review
Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
Read full review
Mimecast
Mimecast advanced email security is an excellent tool, and even better, all the tools can be accessed from a single console. One thing I love about Mimecast is that when you add features to your account, they are automatically added to your console, which you already have experience with. No need to learn a new console.
Read full review
Reliability and Availability
Google
No answers on this topic
Microsoft
No answers on this topic
Mimecast
Overall, it's very good, but I do remember a few times in the past year we have seen some availability issues.
Read full review
Performance
Google
No answers on this topic
Microsoft
No answers on this topic
Mimecast
Pages need to consistently load quickly. Sometimes good, sometimes not.
Read full review
Support Rating
Google
My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
Read full review
Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
Read full review
Mimecast
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Read full review
In-Person Training
Google
No answers on this topic
Microsoft
No answers on this topic
Mimecast
We did not have in-person training. All was done through meetings and on phone.
Read full review
Online Training
Google
No answers on this topic
Microsoft
No answers on this topic
Mimecast
Training was good from Mimecast as well as the Mimecast knowledgebase.
Read full review
Implementation Rating
Google
nothing to say
Read full review
Microsoft
Everything works and I use it all the time.
Read full review
Mimecast
Easy to set up and configure, but did have Mimecast assistance.
Read full review
Alternatives Considered
Google
There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. For items that I only need for myself and can keep on my own computer, I typically rely on Microsoft Word, Excel, etc. For items that I need to share, I turn to Workspace a lot. Being able to collaborate in real-time and not having to send documents back and forth is so amazing, and such a time saver. And I love that Workspace is also a built-in tool with Dropbox now.
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Microsoft
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
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Mimecast
Mimecast Advanced Email Security is FAR superior. Sophos practically gave us the email for free and we still didn't want it. Sophos also does not do both Gateway and API properly. Mimecast Advanced Email Security's AI-Powered net is next level.
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Scalability
Google
No answers on this topic
Microsoft
No answers on this topic
Mimecast
The solution continues to grow and add features.
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Professional Services
Google
No answers on this topic
Microsoft
No answers on this topic
Mimecast
Professional services for our setup was excellent, quick and knowledgeable.
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Return on Investment
Google
  • Zero to no time managing tools allows us to focus on work saving us time and money
  • Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity.
  • Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services.
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Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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Mimecast
  • Enhanced email security across the business.
  • This product has reduced the risk of being hit by malware/phishing; Mimecast has been holding emails efficiently after reviewing emails.
  • The reporting side is practical, helps create a business case for the product, and shows its worth.
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ScreenShots