Likelihood to Recommend Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.
Read full review It's great for the accumulation and assimilation of various data formats to be channeled into a single end-point, whether that be a table or a report. It reminds me so much of SPLUNK in that regard. The application is also very easy to use and has been configured in such a way that it is appealing and productive for both novice and expert users. I was able to pick up the basis after a solitary day's training. We've mainly used it to create bespoke dashboards and visuals, thereby allowing for effective report writing. This was a major consideration from Senior Management before the application was purchased. There haven't been any real drawbacks with the software thus far.
Read full review Pros I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help! Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties. Great account managers who check in regularly and are willing to help out whenever needed. Matthew Racz Co-Founder and Chief Operating Officer | Crowdfunding Advisor
Read full review Easy to use with a very user-friendly interface, making onboarding with the tool a lot easier. Able to mash up/integrate data from different sources and file types which helps a lot with consolidation. Good customer service/support that makes solving problems/issues a lot faster. Read full review Cons There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs. Could help more with analysis of data and trends, but that's going into full-fledged BI territory. The functionality of being able to snapshot data isn't quite there. Ian Nate Digital Marketing Operations Manager
Read full review I think the user interface is in need of an upgrade, as its starting to show it's age a little. It looks like it needs a rehaul in the department. Hopefully, the company can grow and then have more frequent interactions with their customers. I am slightly wary that support may not have the same proficiency at the very highest level, as my company reaches the expert user level. Read full review Usability Grow.com is structured in [...] such a way that it is easy to get started for individuals that known SQL. For individuals that are not as well versed at SQL, the learning curve is much steeper. In such cases, it would be better for users to learn SQL and then go for data visualization with Grow.com.
Read full review Support Rating If there is one area that Grow.com excel[s] upon much better than other data visualization tools, it is Grow.com's customer/tech support. Grow.com responds much quicker and does a better job of getting to a solution [than] any other business intelligence tool on the market. The support staff gets the big picture [...] and knows how to help.
Read full review Alternatives Considered Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.
Read full review InetSoft is a more cost-effective option that offers the same functionality, features, and usability. It is a great option, especially for SMEs. It also has top-notch customer service/support which is a key factor in selecting any agency or tool. I recommend using InetSoft especially for small businesses
Read full review Return on Investment Grow.com has been a positive ROI in that it has improved management communication and discussion. Grow.com has been a positive ROI in that it has improved coordination among individuals at the same business. Grow.com has sometimes been a negative ROI for entities that don't change their behavior to use the software the best way. Read full review Reduction in excessive space for data storage repositories Faster time to analyse data and metadata. Quicker to reach objective analysis Conclusive informational reporting Read full review ScreenShots