ibi iWay Service Manager vs. Workday Business Process Framework

Workday is great for HR processes. All my HR stakeholders love Workday. We tried to use Workday for the business processes of procurement and finance, but we found many issues to customize the processes to the way my company needs. Moreover, the consulting service to implement the processes is also very expansive.

Incentivized

• Ability to customize, add objects, delete objects for users or roles if defined.
• Able to share report definitions across users.
• Sharing amongst the Workday community and ability to suggest BP delivered reporting from Workday directly.

Incentivized

• Support hotline to call in for problems can be frustrating
• Trying to log in outside of your employer network can be like jumping through too many hoops.
• Forgotten passwords can be difficult to recover.

Incentivized

Not only can we receive dedicated support from Workday, but the Workday user community is a powerful tool to troubleshoot BP errors, brainstorm, and to dive deeper on a topic of interest.

Incentivized

Workday has more features that fit my company's needs.

Incentivized

• It's easy for employees to find answers on their own without having to speak with multiple departments.
• It ensures that there usually are no errors made when punching in and out.
• If there is a glitch with the system then it can cause a problem for an entire company which is something to consider.

Incentivized