What users are saying about
71 Ratings
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Score 7.5 out of 100
13 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

IBM Cloud Private

IBM Cloud Private is well suited for SaaS models.
Bhaskara Rudraraju | TrustRadius Reviewer

Rackspace Cloud Hosting

If you need a trusted email hosting platform, Rackspace is definitely the way to go. Not only is it simple to use, but the help they're willing to provide is also outstanding. Whether you're upgrading (or even downgrading) a service, or have concerns over any use cases, they're great at providing assistance and being diligent to understand your needs. If you only require a simple email for only a few people, it may not be the way to go, but it's hard to beat the price they offer (and the clarity on that pricing as well).
Stephen Adams | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

IBM Cloud Private
7.6
Rackspace Cloud Hosting
Ease of building user interfaces
IBM Cloud Private
7.7
Rackspace Cloud Hosting
Scalability
IBM Cloud Private
7.5
Rackspace Cloud Hosting
Platform management overhead
IBM Cloud Private
7.9
Rackspace Cloud Hosting
Workflow engine capability
IBM Cloud Private
7.3
Rackspace Cloud Hosting
Platform access control
IBM Cloud Private
7.9
Rackspace Cloud Hosting
Services-enabled integration
IBM Cloud Private
7.9
Rackspace Cloud Hosting
Development environment creation
IBM Cloud Private
7.6
Rackspace Cloud Hosting
Development environment replication
IBM Cloud Private
7.6
Rackspace Cloud Hosting
Issue monitoring and notification
IBM Cloud Private
6.4
Rackspace Cloud Hosting
Issue recovery
IBM Cloud Private
7.3
Rackspace Cloud Hosting
Upgrades and platform fixes
IBM Cloud Private
8.2
Rackspace Cloud Hosting

Pros

IBM Cloud Private

  • On-Demand Capacity
  • Easy to use UI
  • Faster VM provisioning for rapid deployments
  • Support for newest technologies such as Kubernetes
Dinesh P | TrustRadius Reviewer

Rackspace Cloud Hosting

  • Racksapce is quick and helpful when contacted for support.
  • Rackspace is easy to set up and run on various email clients.
  • The service is affordable and compares well with any similar services.
  • It has a nice admin panel which is easy to follow and understand.
Anonymous | TrustRadius Reviewer

Cons

IBM Cloud Private

  • The UI was a little confusing at first after the shift from BlueMix.
  • There could be better support and examples for deploying SOAP services.
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

  • During a couple of planned upgrades, the timeline was a bit ambiguous.
  • There have been a few times when tech support seemed unhelpful.
  • We've hit storage/CPU limit without much notice on a unique project.
Anonymous | TrustRadius Reviewer

Support Rating

IBM Cloud Private

No score
No answers yet
No answers on this topic

Rackspace Cloud Hosting

Rackspace Cloud Hosting 8.0
Based on 1 answer
Honestly, if it wasn't for the way in which ticket updates are shared, it would be a ten. They provide excellent support, from sales to technical to even migration services. I've always gotten my questions answered clearly, by someone who is human. If answers were displayed via email as well, rather than just a notice that I needed to login to see a message, it would be even better.
Stephen Adams | TrustRadius Reviewer

Alternatives Considered

IBM Cloud Private

Blue Box is more user-friendly and better meets organizational needs.
Richard Crane | TrustRadius Reviewer

Rackspace Cloud Hosting

I've used Google/Amazons web services. They both make it easy to accidentally incur bills for things you didn't know were billable (or forgot about). Rackspace makes it extremely clear and doesn't lure you in with so many free trials that try to lock you in at a later time
Tyler Hildebrandt | TrustRadius Reviewer

Return on Investment

IBM Cloud Private

  • The IBM Cloud Private option will definitely provide a valuable ROI as we move forward with application modernization.
  • ICP will help move our company forward and enable the company transition into a hybrid cloud environment.
Anonymous | TrustRadius Reviewer

Rackspace Cloud Hosting

  • It has helped with resolving the issues quickly. Hence we get better uptime.
  • It has helped us with notifying on the issues immediately which helped us with notifying our clients before they came to us about the website down message.
Steve Surya | TrustRadius Reviewer

Pricing Details

IBM Cloud Private

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rackspace Cloud Hosting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM Cloud Private
7.4
Rackspace Cloud Hosting
9.7

Support Rating

IBM Cloud Private
Rackspace Cloud Hosting
8.0

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