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14 Ratings
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Score 9.1 out of 100
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Attribute Ratings

    Likelihood to Recommend

    9.1

    IBM Watson Text to Speech

    91%
    7 Ratings

    Talkdesk Studio

    N/A
    0 Ratings

    Likelihood to Recommend

    IBM

    I advise Watson for all scenarios where you need AI to speak. I don't use this for this goal, but I suppose that could be a good solution for tourism and travel: companies in the hospitality industry can make it easier for people to
    get around and offer tours in numerous languages, all at the same time. In telecommunications, could be used to create customized messaging that the caller can use with customers, and it can generate words from a customer’s records that are read to them in a professional and friendly voice. It's very good for English, for Italian is a little "robotic" but the pronunciation is right.
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    Talkdesk

    No answers on this topic

    Pros

    IBM

    • Improve customer experience and engagement.
    • Offers both on-premise and cloud deployments.
    • Automate requests and transactions in our agency.
    • Voice recognition.
    • Allows me to choose dialect which help select accent of the selected speaker.
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    Talkdesk

    No answers on this topic

    Cons

    IBM

    • Add sentiment variation.
    • Add parameter in order to change the characteristic of the voice.
    • Use custom voice in order to tune the speaker.
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    Talkdesk

    No answers on this topic

    Pricing Details

    IBM Watson Text to Speech

    Starting Price

    Editions & Modules

    IBM Watson Text to Speech editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Talkdesk Studio

      Starting Price

      $75 per month

      Editions & Modules

      Talkdesk Studio editions and modules pricing
      EditionModules
      Elevate95.001
      Essentials75.002
      Elite125.003
      Experiencecustom pricing4

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      IBM

      I've never been a fan of the robotic voice of text-to-speech tools and I've always thought they sounded flat and bland. Until I tried IBM Watson Text to Speech, that is. This service uses advanced deep learning techniques to synthesize speech output in natural-sounding voices. I was blown away by how good the voices were that I've been using it for personal stuff like journaling and brainstorming sessions. And I'm definitely going to be using this for podcasting and my YouTube channel.
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      Talkdesk

      No answers on this topic

      Return on Investment

      IBM

      • Enhance rapid and convenient customer interaction.
      • Client issues are easy to solve by allocating critical info in their native language.
      • Automating requests and transactions reduce hold time which improves customer satisfaction.
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      Talkdesk

      No answers on this topic

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