What users are saying about
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Top Rated
120 Ratings
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Top Rated
1112 Ratings

isolved

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Top Rated
120 Ratings
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Score 7.5 out of 100

QuickBooks Online

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Top Rated
1112 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

QuickBooks Online

QuickBooks has long been a standard when it's come to small business accounting. Their tools work, the user interface is fairly intuitive to navigate, and it has suited the needs of our small business (11-20 employees) for the past 10 years. However, as we continue to grow and come into a greater need to control our branding, we find that QuickBooks Online often limits us in customization and branding. Plus, it just has some odds quirks in the coding of how the invoices are setup up that often requires us to "fight against the system" in order to accomplish what we want in our invoice structure.
Zach Yokum | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

isolved
7.8
QuickBooks Online
Employee demographic data
isolved
8.9
QuickBooks Online
Employment history
isolved
9.0
QuickBooks Online
Job profiles and administration
isolved
7.4
QuickBooks Online
Workflow for transfers, promotions, pay raises, etc.
isolved
8.0
QuickBooks Online
Organizational charting
isolved
6.6
QuickBooks Online
Organization and location management
isolved
7.1
QuickBooks Online
Compliance data (COBRA, OSHA, etc.)
isolved
7.6
QuickBooks Online

Payroll Management

isolved
8.1
QuickBooks Online
7.3
Pay calculation
isolved
9.3
QuickBooks Online
7.7
Support for external payroll vendors
isolved
6.8
QuickBooks Online
Off-cycle/On-Demand payment
isolved
8.2
QuickBooks Online
Benefit plan administration
isolved
8.0
QuickBooks Online
6.5
Direct deposit files
isolved
9.1
QuickBooks Online
7.3
Salary revision and increment management
isolved
7.3
QuickBooks Online
7.3
Reimbursement management
isolved
8.3
QuickBooks Online
7.7

Leave and Attendance Management

isolved
8.0
QuickBooks Online
Approval workflow
isolved
7.6
QuickBooks Online
Balance details
isolved
8.4
QuickBooks Online
Annual carry-forward and encashment
isolved
8.0
QuickBooks Online

Employee Self Service

isolved
8.4
QuickBooks Online
View and generate pay and benefit information
isolved
9.0
QuickBooks Online
Update personal information
isolved
9.1
QuickBooks Online
View company policy documentation
isolved
7.7
QuickBooks Online
Employee recognition
isolved
6.8
QuickBooks Online
View job history
isolved
9.1
QuickBooks Online

Asset Management

isolved
8.0
QuickBooks Online
Tracking of all physical assets
isolved
8.0
QuickBooks Online

HR Reporting

isolved
7.9
QuickBooks Online
Report builder
isolved
8.1
QuickBooks Online
Pre-built reports
isolved
8.0
QuickBooks Online
Ability to combine HR data with external data
isolved
7.7
QuickBooks Online

Onboarding

isolved
8.0
QuickBooks Online
New hire portal
isolved
8.3
QuickBooks Online
Manager tracking tools
isolved
7.7
QuickBooks Online

Performance and Goals

isolved
6.5
QuickBooks Online
Corporate goal setting
isolved
6.6
QuickBooks Online
Individual goal setting
isolved
6.5
QuickBooks Online
Line-of sight-visibility
isolved
6.2
QuickBooks Online
Performance tracking
isolved
6.6
QuickBooks Online

Performance Management

isolved
7.1
QuickBooks Online
Performance plans
isolved
7.2
QuickBooks Online
Performance improvement plans
isolved
7.2
QuickBooks Online
Review status tracking
isolved
7.1
QuickBooks Online
Review reminders
isolved
7.0
QuickBooks Online
Multiple review frequency
isolved
6.8
QuickBooks Online

Succession Planning

isolved
7.5
QuickBooks Online
Create succession plans/pools
isolved
7.4
QuickBooks Online
Candidate ranking
isolved
7.5
QuickBooks Online
Candidate search
isolved
7.4
QuickBooks Online
Candidate development
isolved
7.4
QuickBooks Online

Recruiting / ATS

isolved
7.9
QuickBooks Online
Job Requisition Management
isolved
7.4
QuickBooks Online
Company Website Posting
isolved
7.8
QuickBooks Online
Publish to Social Media
isolved
8.3
QuickBooks Online
Job Search Site Posting
isolved
8.3
QuickBooks Online
Duplicate Candidate Prevention
isolved
7.6
QuickBooks Online
Applicant Tracking
isolved
7.9
QuickBooks Online
Notifications and Alerts
isolved
7.6
QuickBooks Online

Customization

isolved
QuickBooks Online
7.8
API for custom integration
isolved
QuickBooks Online
8.0
Plug-ins
isolved
QuickBooks Online
7.6

Security

isolved
QuickBooks Online
8.4
Single sign-on capability
isolved
QuickBooks Online
8.3
Role-based user permissions
isolved
QuickBooks Online
8.5

Reporting & Analytics

isolved
QuickBooks Online
8.0
Dashboards
isolved
QuickBooks Online
7.9
Standard reports
isolved
QuickBooks Online
8.4
Custom reports
isolved
QuickBooks Online
7.8

General Ledger and Configurable Accounting

isolved
QuickBooks Online
7.6
Accounts payable
isolved
QuickBooks Online
8.6
Accounts receivable
isolved
QuickBooks Online
8.7
Cash management
isolved
QuickBooks Online
7.6
Bank reconciliation
isolved
QuickBooks Online
8.5
Expense management
isolved
QuickBooks Online
8.0
Time tracking
isolved
QuickBooks Online
6.0
Fixed asset management
isolved
QuickBooks Online
7.0
Multi-currency support
isolved
QuickBooks Online
6.9
Multi-division support
isolved
QuickBooks Online
7.7
Regulations compliance
isolved
QuickBooks Online
7.7
Electronic tax filing
isolved
QuickBooks Online
7.8
Self-service portal
isolved
QuickBooks Online
7.5
Global Financial Support
isolved
QuickBooks Online
6.1
Primary and Secondary Ledgers
isolved
QuickBooks Online
7.4
Intercompany Accounting
isolved
QuickBooks Online
7.4
Localizations
isolved
QuickBooks Online
8.8
Journals and Reconciliations
isolved
QuickBooks Online
8.0
Enterprise Accounting
isolved
QuickBooks Online
8.3
Configurable Accounting
isolved
QuickBooks Online
7.4
Centralized Rules Framework
isolved
QuickBooks Online
7.9
Standardized Processes
isolved
QuickBooks Online
7.0

Inventory Management

isolved
QuickBooks Online
7.6
Inventory tracking
isolved
QuickBooks Online
7.4
Automatic reordering
isolved
QuickBooks Online
7.8
Location management
isolved
QuickBooks Online
7.2
Manufacturing module
isolved
QuickBooks Online
8.1

Order Management

isolved
QuickBooks Online
7.6
Pricing
isolved
QuickBooks Online
8.0
Order entry
isolved
QuickBooks Online
8.2
Credit card processing
isolved
QuickBooks Online
8.0
Cost of goods sold
isolved
QuickBooks Online
7.7
Order Orchestration
isolved
QuickBooks Online
7.4
End-to-end order visibility
isolved
QuickBooks Online
7.3
Order exception Resolution
isolved
QuickBooks Online
6.5

Pros

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Roxanne Jacobs | TrustRadius Reviewer

Cons

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

QuickBooks Online

  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Charles Fashana, MBA | TrustRadius Reviewer

Likelihood to Renew

isolved

isolved 8.5
Based on 14 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 9.9
Based on 22 answers
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
John H. Adair CPA | TrustRadius Reviewer

Usability

isolved

isolved 8.6
Based on 5 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 8.3
Based on 64 answers
Do NOT use their premium payroll. It's expensive and [I feel like] their customer service is horrible. I spent almost 4 hours trying to get an answer to a simple question about a 941 form they filed. They kept transferring me around to various people and every single time they couldn't find the 941 form I had a question on. I had to do a screenshare to show them where it was! I got disconnected three times and they never called back. They also told me that I would have to talk to the IRS at one point. I refused and told them that they were filing these forms on our behalf, they were doing the calculations so they should be able to answer my questions. I asked several times to talk to a supervisor and they wouldn't transfer me to one. They just said that they could put in a request for a supervisor to call me back in 24-48 hours! It was just unbelievable how horrible it was.
Michelle Jones | TrustRadius Reviewer

Reliability and Availability

isolved

isolved 8.6
Based on 4 answers
It's always online, always available.
MICHELE KING | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Anonymous | TrustRadius Reviewer

Performance

isolved

isolved 8.2
Based on 2 answers
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 10.0
Based on 5 answers
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
Colleen Walker | TrustRadius Reviewer

Support Rating

isolved

isolved 9.1
Based on 9 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 7.3
Based on 61 answers
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
Anonymous | TrustRadius Reviewer

In-Person Training

isolved

isolved 9.1
Based on 1 answer
All over the phone, but it was comprehensive.
MICHELE KING | TrustRadius Reviewer

QuickBooks Online

No score
No answers yet
No answers on this topic

Online Training

isolved

isolved 8.6
Based on 2 answers
The help videos are great
Melissa Gering | TrustRadius Reviewer

QuickBooks Online

No score
No answers yet
No answers on this topic

Implementation Rating

isolved

isolved 8.6
Based on 11 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 10.0
Based on 7 answers
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Alternatives Considered

isolved

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
Vicki Burnett | TrustRadius Reviewer

QuickBooks Online

I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
Lukas Sundahl, MBA | TrustRadius Reviewer

Scalability

isolved

isolved 8.6
Based on 3 answers
We have grown by 50% since we started using iSolved, and its scalability is perfect.
MICHELE KING | TrustRadius Reviewer

QuickBooks Online

QuickBooks Online 10.0
Based on 1 answer
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
Adrienne Gould-Choquette, P.E. | TrustRadius Reviewer

Return on Investment

isolved

  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
Anonymous | TrustRadius Reviewer

QuickBooks Online

  • Overall, QuickBooks Online is a great investment for the company of our size (small software startup).
  • QuickBooks Online supports all the key functions of our company's accounting team.
  • QuickBooks Online definitely made the life of our accounting team much easier which let us focus on more important issues outside of bookkeeping.
Serguei Bykov | TrustRadius Reviewer

Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

QuickBooks Online

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

QuickBooks Online Editions & Modules

Edition
Simple Start$251
Plus$751
Advanced$1501
Self-Employed$151
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

isolved
7.9
QuickBooks Online
8.0

Likelihood to Renew

isolved
8.5
QuickBooks Online
9.9

Usability

isolved
8.6
QuickBooks Online
8.3

Reliability and Availability

isolved
8.6
QuickBooks Online
10.0

Performance

isolved
8.2
QuickBooks Online
10.0

Support Rating

isolved
9.1
QuickBooks Online
7.3

In-Person Training

isolved
9.1
QuickBooks Online

Online Training

isolved
8.6
QuickBooks Online

Implementation Rating

isolved
8.6
QuickBooks Online
10.0

Scalability

isolved
8.6
QuickBooks Online
10.0

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