Kazm vs. ServiceNow Customer Service Management
Kazm vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Kazm | N/A | Kazm is building a data-driven platform that leverages Web3 memberships to foster community building and loyalty programs. The company consolidates member data across various touchpoints (such as social media, smart contracts, etc) to recognize, engage, and reward activity through no-code rules & Web3-enabled interoperability. Benefits Include Deepens audience relationship with web3 perks & token-gated offerings Gamification of engagement with tiered… | $17 per month per user | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Kazm | ServiceNow Customer Service Management | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Kazm | ServiceNow Customer Service Management | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Kazm | ServiceNow Customer Service Management | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Kazm | ServiceNow Customer Service Management | |
---|---|---|
Small Businesses | PowerDMS by NEOGOV Score 9.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | PowerDMS by NEOGOV Score 9.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Experience Cloud Score 8.4 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kazm | ServiceNow Customer Service Management | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Kazm | ServiceNow Customer Service Management | |
---|---|---|
Likelihood to Recommend | Kazm No answers on this topic | ServiceNow |
Pros | Kazm No answers on this topic | ServiceNow |
Cons | Kazm No answers on this topic | ServiceNow |
Usability | Kazm No answers on this topic | ServiceNow |
Support Rating | Kazm No answers on this topic | ServiceNow |
Alternatives Considered | Kazm No answers on this topic | ServiceNow |
Return on Investment | Kazm No answers on this topic | ServiceNow |
ScreenShots |